Hatco Glo-Ray GR-B Series, Installation And Operating Manual

Form No. GRPM-0307

12

HATCO LIMITED WARRANTY

1. PRODUCT WARRANTY

Hatco warrants the products that it manufactures 
(the “Products”) to be free from defects in
materials and workmanship, under normal 
use and service, for a period of one (1) year from
the date of purchase when installed and
maintained in accordance with Hatco’s written
instructions or 18 months from the date of
shipment from Hatco. Buyer must establish the
product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means 
satisfactory to Hatco in its sole discretion.

Hatco warrants the following Product components
to be free from defects in materials and
workmanship from the date of purchase (subject
to the foregoing conditions) for the period(s) of
time and on the conditions listed below:

a) One (1) Year Parts and Labor PLUS One 

(1) Additional Year Parts-Only Warranty:

Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (metal sheathed 
air heating)
Holding Cabinet Elements (metal sheathed 
air heating)

b) One (1) Year Parts and Labor PLUS Four 

(4) Years Parts-Only Warranty on 
pro-rated terms that Hatco will explain 
at Buyer’s request:  

3CS and FR Tanks     

c) One (1) Year Parts and Labor PLUS Nine 

(9) Years Parts-Only Warranty on:

Electric Booster Heater Tanks
Gas Booster Heater Tanks 

THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT

COVER: Coated

incandescent light bulbs, fluorescent lights, lamp
warmer heat bulbs, glass components, Product
failure in booster tank, fin tube heat exchanger, or
other water heating equipment, caused 
by liming, sediment buildup, chemical attack or
freezing, Product misuse, tampering or
misapplication, improper installation or application of
improper voltage.

2. LIMITATION OF REMEDIES AND 

DAMAGES

Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is
located outside of the United States, Canada,
United Kingdom or Australia in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement of
part under warranty) with respect to any claim
made within the applicable warranty period
referred to above. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s
sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY

CIRCUMSTANCES, FOR

CONSEQUENTIAL

OR INCIDENTAL

DAMAGES, INCLUDING BUT NOT LIMITED TO
LABOR COSTS OR LOST

PROFITS

RESULTING FROM THE USE OF OR INABILITY
TO USE THE PRODUCTS OR FROM THE
PRODUCTS BEING INCORPORATED IN OR
BECOMING A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.