Hatco Glo-Ray GR-B Series, Installation And Operating Manual

Form No. GRPM-0307

i

CONTENTS

INTRODUCTION

Hatco Glo-Ray

®

and Ultra-Glo

™ 

Portable

Foodwarmers are designed to provide ideal heat
patterns with precise temperature control to ensure
food quality and safety. Pre-focused heat patterns
prevent foods from overcooking in the middle or
cooling off around the edges by concentrating
higher temperatures to the outer edges of holding
surfaces where heat loss is the greatest. Flexible
heating options maximize food holding and
minimize the risk of food-borne illnesses. Portable
Foodwarmers safely maintain peak serving
temperatures longer without continuing to cook the
food.

Hatco Ultra-Glo ceramic pyramidal heat patterns
create intense heat energy allowing for a greater
working space between the warmer and the holding
surface.

The Glo-Ray and Ultra-Glo Foodwarmers are
available with or without shatter-resistant
incandescent lights to illuminate the warming area.
These bulbs have a special coating that guards
against injury and food contamination in the event of
breakage.

This manual provides the installation, safety and
operating instructions for the Portable
Foodwarmers. We recommend all installation,
operating and safety instructions appearing in this
manual be read prior to installation or operation of
your Portable Foodwarmers. Safety instructions that
appear in this manual after a warning symbol      and
the words 

WARNING

or 

CAUTION

printed in bold

face are very important.      

WARNING

means there

is the possibility of serious personal injury or death
to yourself or others.     

CAUTION

means there is

the possibility of minor or moderate injury. 

NOTICE

without the symbol

signifies the possibility of

equipment or property damage only.

Hatco Portable Foodwarmers are a product of
extensive research and field testing. The materials
used were selected for maximum durability,
attractive appearance and optimum performance.
Every unit is thoroughly inspected and tested prior
to shipment. 

Important Owner Information

........................................i

Introduction

....................................................................i

Important Safety Information

.......................................1

Model Designations

......................................................2

Model Descriptions

.......................................................3

Specifications

................................................................4

Plug Configurations .................................................4
Dimensions ..............................................................4
Glo-Ray Electrical Rating Chart ..............................6
Ultra-Glo Electrical Rating Chart .............................6

Installation

.....................................................................8

Unpacking................................................................8
Location ...................................................................8
Assembly .................................................................8

Operation

.......................................................................9

Maintenance

................................................................10

Cleaning ................................................................10
Display Light Bulb Replacement ...........................10

Accessories

.................................................................11

Hatco Limited Warranty

..............................................12

Authorized Parts Distributors

.....................Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number
(identification decal located on the unit), voltage and
purchase date of your Portable Foodwarmer in the
spaces below. Please have this information
available when calling Hatco for service assistance.

Model No. ________________________________

Serial No. ________________________________

Voltage __________________________________

Date of Purchase __________________________

Business 

8:00 a.m. to 5:00 p.m. 

Hours: Central 

Standard 

Time 

(Summer Hours:  June to September – 
8:00 a.m. to 5:00 p.m. C.D.T. 
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)

Telephone: (800) 558-0607; (414) 671-6350

Fax:  

(800) 690-2966 (Parts & Service)
(414) 671-3976 (International)

Additional information can be found by visiting our 
web site at

www.hatcocorp.com

24-Hour 7-Day Parts & Service
Assistance available in the United
States and Canada by calling
(800) 558-0607.