background image

CONTENTS

2

Form No. GRHWm-0111

Hatco  Glo-Ray  GRHW  Series  mini-merchandisers  keep

wrapped or packaged foods hot at kitchen work areas, waitress

pick-up  stations,  or  customer  serving  points.  These

merchandisers  feature  a  thermostatically-controlled  heated

base along with prefocused infrared overhead heat to extend

the holding times of most food. 

The infrared heating elements are guaranteed against breakage

and burnout for two years and the base heating elements are

guaranteed against burnout for one year.

Hatco Glo-Ray mini-merchandisers are products of extensive

research and field testing. The materials used were selected for

maximum  durability,  attractive  appearance,  and  optimum

performance. Every unit is inspected and tested thoroughly prior

to shipment.

This  manual  provides  the  installation,  safety,  and  operating

instructions  for  Hatco  Glo-Ray  mini-merchandisers.  Hatco

recommends all installation, operating, and safety instructions

appearing  in  this  manual  be  read  prior  to  installation  or

operation of a unit.

Safety information that appears in this manual is identified by

the following signal word panels:

WARNING  indicates  a  hazardous  situation  which,  if  not

avoided, could result in death or serious injury.

CAuTION  indicates  a  hazardous  situation  which,  if  not

avoided, could result in minor or moderate injury.

NOTICE  is  used  to  address  practices  not  related  to

personal injury.

NOTICE

CAUTION

WARNING

Important Owner Information ..............................................2

Introduction...........................................................................2

Important Safety Information...............................................3

Model Description.................................................................4

all models ........................................................................4

Model Designation................................................................5

Specifications........................................................................5

Plug Configurations .........................................................5

Electrical Rating Chart.....................................................5

Dimensions......................................................................6

Installation .............................................................................7

General............................................................................7

Installing the Sneeze Guard ............................................8

Operation...............................................................................9

General............................................................................9

Maintenance ........................................................................10

General..........................................................................10

Cleaning ........................................................................10

Replacing Display Light Bulbs .......................................10

Ground Fault Circuit Interrupter (GFCI).........................10

Troubleshooting Guide.......................................................11

Options and Accessories...................................................12

Limited Warranty.................................................................14

Authorized Parts Distributors ............................Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number (specification label

located on the top rear of the unit), voltage, and purchase date

of the unit in the spaces below. Please have this information

available when calling Hatco for service assistance.

model No. ____________________________________

Serial No. ____________________________________

Voltage ______________________________________

Date of Purchase ______________________________

Register your unit!

Completing online warranty registration will prevent delay in

obtaining warranty coverage. access the Hatco website at

www.hatcocorp.com

, select the 

Parts & Service

pull-down

menu, and click on “Warranty Registration”.

Business

8:00 

am

to 5:00 

Pm

Hours:

Central Standard Time (C.S.T.)

(Summer Hours:  June to September – 
8:00 

am

to 5:00 

Pm

C.S.T. 

monday through Thursday
8:00 

am

to 2:30 

Pm

C.S.T. Friday)

Telephone: (800) 558-0607; (414) 671-6350

E-mail:

partsandservice@hatcocorp.com

Fax:

(800) 690-2966 (Parts and Service)
(414) 671-3976 (International)

additional information can be found by visiting our web site at

www.hatcocorp.com

.

24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling (800) 558-0607.

INTRODuCTION

Summary of Contents for Glo-Ray GRHW-1SGD Series

Page 1: ...de este manual por favor pregunte a su supervisor Almacenar este manual en una localizaci n segura para la referencia futura Do not operate this equipment unless you have read and understood the conte...

Page 2: ...tant Safety Information 3 Model Description 4 all models 4 Model Designation 5 Specifications 5 Plug Configurations 5 Electrical Rating Chart 5 Dimensions 6 Installation 7 General 7 Installing the Sne...

Page 3: ...en or persons with reduced physical sensory or mental capabilities Ensure proper supervision of children and keep them away from the unit Make sure all operators have been instructed on the safe and p...

Page 4: ...controlled heated base a sneeze guard overhead infrared heating elements overhead display lights optional Designer colors and a 6 1829 mm cord and plug set NOTE Refer to the OPTIONS AND ACCESSORIES s...

Page 5: ...No GRHWm 0111 5 Figure 4 model Designation G R H W X P Glo Ray P Pans SG Single Horizontal Shelf SGS Single Slanted Shelf SGD Dual Horizontal Shelf with Heated Glass Upper Shelf SGDS Dual Slanted She...

Page 6: ...65 mm 19 1 8 486 mm 18 1 4 464 mm 19 7 8 505 mm 11 3 8 289 mm GRHW 1SGD 22 7 8 581 mm 20 1 2 521 mm 23 1 2 597 mm 19 7 8 505 mm 11 3 8 289 mm GRHW 1SGDS 22 3 4 578 mm 21 534 mm 23 5 8 600 mm 19 7 8 50...

Page 7: ...uld be taken when unpacking shipping carton to avoid damage to unit and components enclosed ELECTRIC SHOCK HAzARD unit is not weatherproof Locate unit indoors where the ambient air temperature is a mi...

Page 8: ...rresponding holes in the two support posts make sure the slanted edge of the side panel is aligned with the sneeze guard Sneeze Guard Stud Support Trim Cap Nut 2 Secure the side panel to the support p...

Page 9: ...lf Heat Control Ground Fault Circuit Interrupter GFCI Base Heat Control Power On Off Switch General Use the following procedures to operate the Glo Ray GRHW Series mini merchandisers Read all safety m...

Page 10: ...g a standard ceramic glass stove top cleaner NOTICE WARNING Replacing Display Light Bulbs use only light bulbs that meet or exceed National Sanitation Foundation NSF standards and are specifically des...

Page 11: ...for assistance Base heating element not working Contact authorized Service agent or Hatco for assistance Excessive air movement around warming cabinet Relocate unit or redirect air movement i e air c...

Page 12: ...erhead lights will turn on the overhead heating element will turn on the heated glass shelf will energize and the base heating element will energize CAuTION Some exterior surfaces on the unit will get...

Page 13: ...lder through the mounting holes on the front and rear long sign holder brackets Figure 20 Installing a Side Sign Holder b Secure the side sign holder to the two long sign holders by attaching the supp...

Page 14: ...S FOR a PaRTICULaR PURPOSE OR PaTENT OR OTHER INTELLECTUaL PROPERTY RIGHT INFRINGEmENT Without limiting the generality of the foregoing SUCH WaRRaNTIES DO NOT COVER Coated incandescent light bulbs flu...

Page 15: ...NOTES Form No GRHWm 0111 15...

Page 16: ...06 Hi Tech Commercial Service N Las Vegas 702 649 4616 NEW JERSEY Jay Hill Repair Fairfield 973 575 9145 Service Plus Flanders 973 691 6300 NEW YORK acme american Repairs Inc Brooklyn 718 456 6544 alp...

Reviews: