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Form No. GRPM-0307

i

CONTENTS

INTRODUCTION

Hatco Glo-Ray

®

and Ultra-Glo

™ 

Portable

Foodwarmers are designed to provide ideal heat
patterns with precise temperature control to ensure
food quality and safety. Pre-focused heat patterns
prevent foods from overcooking in the middle or
cooling off around the edges by concentrating
higher temperatures to the outer edges of holding
surfaces where heat loss is the greatest. Flexible
heating options maximize food holding and
minimize the risk of food-borne illnesses. Portable
Foodwarmers safely maintain peak serving
temperatures longer without continuing to cook the
food.

Hatco Ultra-Glo ceramic pyramidal heat patterns
create intense heat energy allowing for a greater
working space between the warmer and the holding
surface.

The Glo-Ray and Ultra-Glo Foodwarmers are
available with or without shatter-resistant
incandescent lights to illuminate the warming area.
These bulbs have a special coating that guards
against injury and food contamination in the event of
breakage.

This manual provides the installation, safety and
operating instructions for the Portable
Foodwarmers. We recommend all installation,
operating and safety instructions appearing in this
manual be read prior to installation or operation of
your Portable Foodwarmers. Safety instructions that
appear in this manual after a warning symbol      and
the words 

WARNING

or 

CAUTION

printed in bold

face are very important.      

WARNING

means there

is the possibility of serious personal injury or death
to yourself or others.     

CAUTION

means there is

the possibility of minor or moderate injury. 

NOTICE

without the symbol

signifies the possibility of

equipment or property damage only.

Hatco Portable Foodwarmers are a product of
extensive research and field testing. The materials
used were selected for maximum durability,
attractive appearance and optimum performance.
Every unit is thoroughly inspected and tested prior
to shipment. 

Important Owner Information

........................................i

Introduction

....................................................................i

Important Safety Information

.......................................1

Model Designations

......................................................2

Model Descriptions

.......................................................3

Specifications

................................................................4

Plug Configurations .................................................4
Dimensions ..............................................................4
Glo-Ray Electrical Rating Chart ..............................6
Ultra-Glo Electrical Rating Chart .............................6

Installation

.....................................................................8

Unpacking................................................................8
Location ...................................................................8
Assembly .................................................................8

Operation

.......................................................................9

Maintenance

................................................................10

Cleaning ................................................................10
Display Light Bulb Replacement ...........................10

Accessories

.................................................................11

Hatco Limited Warranty

..............................................12

Authorized Parts Distributors

.....................Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number
(identification decal located on the unit), voltage and
purchase date of your Portable Foodwarmer in the
spaces below. Please have this information
available when calling Hatco for service assistance.

Model No. ________________________________

Serial No. ________________________________

Voltage __________________________________

Date of Purchase __________________________

Business 

8:00 a.m. to 5:00 p.m. 

Hours: Central 

Standard 

Time 

(Summer Hours:  June to September – 
8:00 a.m. to 5:00 p.m. C.D.T. 
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)

Telephone: (800) 558-0607; (414) 671-6350

Fax:  

(800) 690-2966 (Parts & Service)
(414) 671-3976 (International)

Additional information can be found by visiting our 
web site at

www.hatcocorp.com

24-Hour 7-Day Parts & Service
Assistance available in the United
States and Canada by calling
(800) 558-0607.

Total Restaurant Supply - https://totalsupply1.com - Toll Free 1-800-944-9304 - Local 507-288-9454

2940 Hwy 14 W, Rochester, MN 55901

Summary of Contents for GR-B

Page 1: ...ntents of this manual Este manual contiene importante información sobre seguridad concerniente al mantenimiento uso y operación de este producto Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio daño Si usted no puede entender el contenido de este manual por favor pregunte a su supervisor No opere este equipo al menos que haya leído y compr...

Page 2: ...CE without the symbol signifies the possibility of equipment or property damage only Hatco Portable Foodwarmers are a product of extensive research and field testing The materials used were selected for maximum durability attractive appearance and optimum performance Every unit is thoroughly inspected and tested prior to shipment Important Owner Information i Introduction i Important Safety Inform...

Page 3: ...90 2966 or International fax 414 671 3976 This product has no user serviceable parts To avoid damage to the unit or injury to personnel use only Authorized Hatco Service Agents and Genuine Hatco Replacement Parts when service is required Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used Some aftermarket or generic replacement parts do not ha...

Page 4: ...HEAT INCANDESCENT LIGHT GR FF B L GLO RAY FRENCH FRY BASE HEAT INCANDESCENT LIGHT Figure 1 Glo Ray Model Designation Figure 2 Ultra Glo Model Designation Total Restaurant Supply https totalsupply1 com Toll Free 1 800 944 9304 Local 507 288 9454 2940 Hwy 14 W Rochester MN 55901 ...

Page 5: ...L Model CAUTION HOT GLO RAY FOOD WAR MER HATCO CORP MILWA UKEE WI U S A CAUTI ON MAXIM UM LAMP SIZE 60W ON OFF Figure 5 UGFFB Model ULTRA GLO CAUTION HOT CAUTION HOT Figure 6 Swing Away Top UGFF Ultra Glo French Fry Warmer with Upper Heat UGFFL Ultra Glo French Fry Warmer with Upper Heat and Incandescent Light UGFFB Ultra Glo French Fry Warmer with Upper Heat and Base Heat UGFFBL Ultra Glo French ...

Page 6: ...the factory with a 6 1829 mm electrical cord and plug installed Plugs are supplied according to the applications See Figure 7 WARNING Plug unit into a properly grounded electrical outlet of the correct voltage size and plug configuration If the plug and receptacle do not match contact a qualified electrician to determine the proper voltage and size and install the proper electrical outlet NEMA 5 1...

Page 7: ...305 mm and 16 406 mm 18 457 mm clearance is standard Optional clearances not available for retro fit are 14 1 2 368 mm 15 381 mm 16 3 4 425 mm and 19 483 mm A B C D Top Bottom Interior Width Depth Depth Height Height Models A B C D E UGFF 12 3 8 18 22 1 4 18 7 8 12 314 mm 457 mm 565 mm 479 mm 305 mm UGFFL 12 3 8 18 22 1 4 18 7 8 12 314 mm 457 mm 565 mm 479 mm 305 mm Top Bottom Interior Width Depth...

Page 8: ... CE 459 500 2 0 2 1 16 lbs 7 kg GRFFL 100 584 5 8 18 lbs 8 kg 120 620 5 2 18 lbs 8 kg 220 600 2 7 18 lbs 8 kg 240 620 2 6 18 lbs 8 kg 220 230 CE 600 656 2 7 2 9 18 lbs 8 kg 230 240 CE 569 620 2 5 2 6 18 lbs 8 kg GRFFB 100 750 7 5 26 lbs 12 kg 120 750 6 3 26 lbs 12 kg 220 710 3 2 26 lbs 12 kg 240 750 3 1 26 lbs 12 kg 220 230 CE 710 777 3 2 3 4 26 lbs 12 kg 230 240 CE 689 750 3 0 3 1 26 lbs 12 kg GR...

Page 9: ...3 19 lbs 9 kg 220 730 3 3 19 lbs 9 kg 240 870 3 6 19 lbs 9 kg 220 230 CE 730 799 3 3 3 5 19 lbs 9 kg 230 240 CE 799 870 3 5 3 6 19 lbs 9 kg UGFFB 100 875 8 8 26 lbs 12 kg 120 1000 8 3 26 lbs 12 kg 220 840 3 8 26 lbs 12 kg 240 1000 4 2 26 lbs 12 kg 220 230 CE 840 919 3 8 4 0 26 lbs 12 kg 230 240 CE 919 1000 4 0 4 2 26 lbs 12 kg UGFFBL 100 959 9 6 31 lbs 14 kg 120 1120 9 3 31 lbs 14 kg 220 940 4 3 3...

Page 10: ...ity of this or any other appliance CAUTION Unit is not weatherproof For safe and proper operation locate the unit indoors where the ambient air temperature is constant and is a minimum of 70 F 21 C ASSEMBLY GR B Model Model GR B is preassembled Follow unpacking instructions before operating unit GRFF GRFFL UGFF UGFFL Models WARNING To avoid the risk of fire the base must be secured to top housing ...

Page 11: ...r an optional infinite control To turn the element on either flip the switch in the ON position or turn the infinite control to the desired setting Allow 15 20 minutes to reach operating temperature NOTE Model GR B controlled by an On Off rocker switch NOTE Optional infinite control is not available on the GR B Model Ultra Glo units or units with sign holders LIGHTS On models equipped with lights ...

Page 12: ...armer it is recommended that the surfaces be wiped daily with a clean soft damp cloth Stubborn stains maybe be removed with a good stainless steel cleaner or a non abrasive cleaner Hard to reach areas should be cleaned with a small brush and mild soap NOTICE Use only non abrasive cleaners Abrasive cleaners could scratch the finish of your unit marring its appearance and making it susceptible to so...

Page 13: ...um housings may be equipped with incandescent display lights to illuminate the warming area Shatter resistant bulbs guard against injury and food contamination in the event of breakage The display lighting meets NSF standards for food holding and display areas NOTE Display lights cannot be retrofitted to units INFINITE CONTROL An optional infinite control is available for a more precise temperatur...

Page 14: ...OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT Without limiting the generality of the foregoing SUCH WARRANTIES DO NOT COVER Coated incandescent light bulbs fluorescent lights lamp warmer heat bulbs glass components Product failure in booster tank fin tube heat exchanger or other water heating equipment caused by liming sediment b...

Page 15: ...Form No GRPM 0307 13 NOTES Total Restaurant Supply https totalsupply1 com Toll Free 1 800 944 9304 Local 507 288 9454 2940 Hwy 14 W Rochester MN 55901 ...

Page 16: ... Electric Omaha 402 341 1414 NEVADA Burney s Commercial Las Vegas 702 736 0006 Hi Tech Commercial Service N Las Vegas 702 649 4616 NEW JERSEY Jay Hill Repair Fairfield 973 575 9145 Service Plus Flanders 973 691 6300 NEW YORK Acme American Repairs Inc Brooklyn 718 456 6544 Alpro Service Co Brooklyn 718 386 2515 Appliance Installation Buffalo 716 884 7425 Northern Parts Dist Plattsburgh 518 563 3200...

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