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MAINTENANCE

6

Form No. GRCMWM-1108

General

The Glo-Ray

®

Merchandising Warmer is designed for maximum

durability and performance, with minimum maintenance.

ELECTRIC SHOCK HAZARD:

• Turn the power switch OFF, unplug the power cord, and

allow

the

unit

to

cool

before

performing

any

maintenance or cleaning.

• DO NOT submerge or saturate with water. Unit is not

waterproof. Do not operate if unit has been submerged
or saturated with water.

• Do not steam clean or use excessive water on the unit.

• Use only Genuine Hatco Replacement Parts when

service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.

This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at 800-558-
0607 or 414-671-6350; fax 800-690-2966; or International fax
414-671-3976.

Cleaning

To preserve the finish of the Glo-Ray Merchandising Warmer,
perform the following cleaning procedure daily.

Use non-abrasive cleaners only. Abrasive cleaners could
scratch the finish of the unit, marring its appearance and
making it susceptible to soil accumulation.

IMPORTANT — DO NOT use paper towel or glass cleaner
to clean the polycarbonate surfaces. Paper towel and glass
cleaner may scratch the material. Wipe off polycarbonate
surfaces using a soft, clean and damp cloth.

NOTE: The sneeze guard, side panels, and back mirror glass

panel are removable for cleaning. Reverse the

procedures in the

INSTALLATION

section of this

manual for removal.

• Wipe all metal surfaces with a damp cloth. Stubborn stains

may be removed with a good non abrasive cleaner.

• Clean hard to reach areas using a small brush and mild

soap.

• Clean the glass side panels and back mirror glass panels

using ordinary glass cleaner and a damp, soft cloth or paper
towel.

• Clean the polycarbonate sneeze guard, doors, and side

panels (if equipped) using a mild, soapy water solution and
a damp, soft cloth.

NOTICE

: DO NOT use paper towel

.

NOTICE

WARNING

Replacing Xenon Display Light Bulbs

The warmer is equipped with two Xenon display lamps to
illuminate the warming area. Use the following procedure to
replace the Xenon light bulbs (Hatco P/N 02.30.122.00).

1. Move the Power Switch to the “Off” position and unplug the

power cord. Allow the unit to cool.

2. Pull the wire guard out of the display lamp housing.

3. Unscrew the light bulb from the housing and replace it with

a new Xenon light bulb.

4. Replace the wire guard into the display lamp housing.

Figure 10. Replacing the Display Light Bulbs

Wire

Guard

Xenon

Light Bulb

Summary of Contents for GRCMW-1 SERIES

Page 1: ...this manual in a safe location for future reference No opere este equipo al menos que haya leído y comprendido el contenido de este manual Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesión o muerte Este manual contiene importante información sobre seguridad concerniente al mantenimiento uso y operación de este producto Si usted no pu...

Page 2: ...ensive research and field testing The materials used were selected for maximum durability attractive appearance and optimum performance Every unit is inspected and tested thoroughly prior to shipment Important Owner Information i Introduction i Important Safety Information 1 Model Description 2 Model Designation 2 Specifications 2 Plug Configurations 2 Electrical Rating Chart 2 Dimensions 3 Instal...

Page 3: ...e or cleaning DO NOT submerge or saturate with water Unit is not waterproof Do not operate if unit has been submerged or saturated with water Unit is not weatherproof Locate the unit indoors where the ambient air temperature is a minimum of 70 F 21 C Do not steam clean or use excessive water on the unit Do not pull unit by power cord Discontinue use if power cord is frayed or worn Do not attempt t...

Page 4: ...sneeze guard Decorative Stone trim pieces and sign holders Refer to the OPTIONS AND ACCESSORIES section for details Figure 1 Model Description Model Voltage Watts Amps Plug Configuration Shipping Weight GRCMW 1 120 670 5 6 NEMA 5 15P 52 lbs 24 kg Electrical Rating Chart Plug Configuration Units are supplied from the factory with an electrical cord and plug installed Plugs are supplied according to...

Page 5: ... enough to support the weight of the unit and contents NOTE Unit must be transported in the upright position CAUTION WARNING 1 Remove the unit from the carton 2 Remove the information packet NOTE To prevent delay in obtaining warranty coverage fill out and mail in the warranty card to Hatco 3 Remove tape and protective packaging from all surfaces of the unit and any accessories Do not lay unit on ...

Page 6: ...on the unit upright on the counter near the location it will be used Installation of the following items is required before operating the unit Qty Item 1 Back Mirror Glass Panel P N 04 40 291 00 2 Glass Side Panel P N 04 40 289 00 Polycarbonate side panels are available as an option P N 04 12 348 00 1 Polycarbonate Sneeze Guard P N 04 12 326 00 Installing the Mirror Glass Panel Use the following p...

Page 7: ...ut food product until smoke dissipates 1 Plug unit into a properly grounded electrical receptacle of the correct voltage size and plug configuration See the SPECIFICATIONS section for details 2 Move the Power Switch to the On position located on the side of the unit The switch will illuminate and the display lights will turn on The overhead heating element and the heated base will energize Figure ...

Page 8: ...sive cleaners only Abrasive cleaners could scratch the finish of the unit marring its appearance and making it susceptible to soil accumulation IMPORTANT DO NOT use paper towel or glass cleaner to clean the polycarbonate surfaces Paper towel and glass cleaner may scratch the material Wipe off polycarbonate surfaces using a soft clean and damp cloth NOTE The sneeze guard side panels and back mirror...

Page 9: ...ASE HEAT control knob to a higher setting Contact Authorized Service Agent or Hatco for assistance Contact Authorized Service Agent or Hatco for assistance Relocate unit or redirect air movement i e air conditioning duct or exhaust fan away from unit Replace sneeze guard with optional front access door assembly to keep heat contained Excessive air movement around warming unit Relocate unit or redi...

Page 10: ...Front Sign Holders The following front sign holder options are available for the unit The front sign holders will be installed at the factory if ordered at the time of sale but can be retro fitted using the following procedure Part Number Accessory 04 49 049 00 Sign Holder Allows placement of a custom sign on units without the front access door 04 49 063 00 Sign Holder w Door Allows placement of a...

Page 11: ...f time and on the conditions listed below a One 1 Year Parts and Labor PLUS One 1 Additional Year Parts Only Warranty Conveyor Toaster Elements metal sheathed Drawer Warmer Elements metal sheathed Drawer Warmer Drawer Rollers and Slides Food Warmer Elements metal sheathed Display Warmer Elements metal sheathed air heating Holding Cabinet Elements metal sheathed air heating Built In Heated Well Ele...

Page 12: ...uis 314 535 2222 NEBRASKA Anderson Electric Omaha 402 341 1414 NEVADA Burney s Commercial Las Vegas 702 736 0006 Hi Tech Commercial Service N Las Vegas 702 649 4616 NEW JERSEY Jay Hill Repair Fairfield 973 575 9145 Service Plus Flanders 973 691 6300 NEW YORK Acme American Repairs Inc Brooklyn 718 456 6544 Alpro Service Co Brooklyn 718 386 2515 Appliance Installation Buffalo 716 884 7425 3Wire Nort...

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