37
IND100077-91
INB100084-1 (Rev 14)
Appendix
Trouble-shooting
GENERAL TROUBLE-SHOOTING
CD-ROM FAILURE OR READ/DETECTION PROBLEMS?
If the product are operated/located in a area with extreme condensation, the CD/DVD-ROM drive may not work
correctly due to condensation on the read head. Keep the product on for a while until it’s reached normal operating
temperature, and retry accessing discs. Otherwise, consider using USB memory sticks or alternative storage devices.
NO CD-ROM AVAILABLE ON YOUR PRODUCT FOR INSTALLING DRIVERS/SOFTWARE?
Please use USB memory sticks, USB Floppy drive, USB CD-Rom Drive or alternative storage devices to transfer or
install software on CD-ROM-less units.
RECOVERY/RESCUE IMAGE
IND101744-1 rev 02 - 24 Feb 2012 - 6987/6923/363
Hatteland Display AS, Åmsosen, N-5578 Nedre Vats, Norway
Tel: (+47) 4814 2200 - mail@hatteland-display.com - www.hatteland-display.com
RECOVERY / RESCUE IMAGE - QUICK START
The Recovery Kit (USB Flash) will attempt to restore the HDD/SSD partition back to factory default overwriting all
current data available on the HDD/SSD device. The recovery image is located either on a hidden partition image
located on the computer unit (HT/HM C01 with WinXP only) or it is included as a image on the USB Flash Kit for
HT 216, HT 416, HT B17, HT B18 and HT/HM C01 (Win7 only) computer models. The recovery image fi le is not
accessible from any operating system, only by the Recovery Kit (USB Flash) provided by Hatteland Display.
Note that all fi les created after fi rst time factory boot will be DELETED
!
Restore from external USB recovery image (HT 00215 OPT-A1):
1: Insert the USB Flash media into the computer usb connector.
2: Restart the computer.
3: On the fi rst screen that appear, press “Delete” or “F2” on the keyboard (depending on BIOS model) to bring up
the BIOS setup screen.
4: Select “Advanced BIOS features” or “Boot“ (depending on BIOS model).
5: Set “Harddisk boot priority” to “USB HDD” as number 1
or select "Hard Disk Drives", then modify "1 st" to "USB: ...." depending on BIOS model.
6: Press F10 and then Enter on keyboard, or “F4” to save settings (depending on BIOS model).
7: Follow the on screen instructions that will be executed from the USB Flash media, such as;
8: After the restore operation is complete, remove the USB Flash Media and restart.
9: The computer is now restored to its original factory state.
10: If rescue failed, an error message will be displayed.
Summary of Contents for HT 216
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Page 42: ...42 IND100077 24 INB100084 1 Rev 14 Appendix Notes...
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