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Any major malfunction of 

HAVEN Lockdown 

caused by a defective part or construction of the unit will be fixed by HavenLock Inc up to 

one year

 from the date of receiving the unit. This warranty only covers the original purchaser of HAVEN Lockdown. Only private use by 

the original purchaser is covered by this warranty. If 

HAVEN Lockdown 

is installed improperly, used in any way not in accordance with 

our guidelines, or altered in any way,  this warranty is void. Damage caused by misuse, neglect, or battery malfunction are not covered 

by this warranty.
If a 

HAVEN Lockdown 

unit is claimed defective by the original purchaser under this warranty, HavenLock Inc may require the unit to be 

shipped back to their headquarters or fulfillment center for investigation. The costs associated with this shipment may or may not be 

incurred by the original purchaser.
This warranty only covers 

HAVEN Lockdown 

and no other equipment. Any other device used with 

HAVEN Lockdown 

in any way is not 

covered by this warranty.

Limited Warranty

Subject to terms and conditions of this warranty, HAVEN provides a one year warranty on the product caused by manufacturers 

defects in the mechanical and electronic components of the product.  Normal wear and tear, daily use, and damage to the product not 

caused by workmanship defects are not covered by the warranty.

What HAVEN Will Do

Upon return of the defective product to HAVEN, HAVEN’s sole obligation, at its option, is to either repair or replace the Product, or 

refund the original purchase price in exchange for the Product.

What is NOT Covered

The following costs, expenses and damages are not covered by the provisions of the warranty:

(1) labor costs including, but not limited to, such costs as the removal and reinstallation of product; (2) shipping and freight expenses 

required to return product(s) to HAVEN; (3) other incidental, consequential, indirect, special and/or punitive damages, whether based 

on contract, warranty, tort (including but not limited to, strict liability or negligence), patent infringement or otherwise, even if advised 

of the possibility of such damages.  

The Provisions of this Warranty do not apply to Products:

(1) Used for purposes for which they are not designed or intended; (2) which have been subject to alteration, abuse, misuse, 

negligence or accident: (3) which have been improperly stored, installed, maintained or operated; (4) which have been used in violation 

of written instructions provided by HAVEN; or (5) based on HAVEN’s examination, do not disclose to HAVEN’s satisfaction 

non-conformance to the warranty.  Additionally, this warranty DOES NOT COVER scratches, abrasions or deterioration due to use of 

paints, solvents or other chemicals.

Additional Terms:

HAVEN does not authorize any person to create for it any obligation or liability in connection with the Product.  HAVEN’s maximum 

liability hereunder is limited to the original purchase price of the Product.  No action arising out of and claimed breach of this warranty 

by HAVEN may be brought by the purchaser more than one (1) year after the cause of action has risen.  

Program and warranty claims:

If you encounter issues with HAVEN product or have a claim under this warranty, please contact HAVEN Customer Service for 

assistance, repair, replacement or refund of the original purchase price in exchange for the return of Product to HAVEN.  

WARRANTY INFORMATION

   HAVEN Lockdown

Need help? Contact us at support@havenlock.com

BATTERY INFORMATION & DISPOSAL

Correct disposal of this product: This symbol indicates that this product must not be disposed of with household waste, according to the WEEE 

Directive (2012/19/EU) and your national law. This product should be taken to a collection center licensed for the recycling of waste electrical and 

electrical equipment (EEE). The mishandling of this type of waste could have possible negative impact on the environment and human health due to 

potentially hazardous substances that are generally associated with EEE. At the same time,  your cooperation in the correct disposal of this product will 

contribute to the efficient use of natural resources. For more information about where you can take your waste equipment for recycling, please contact 

your local city office, or your household waste collection service

CAUTION

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.

DISPOSE OF  USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

ATTENTION/IMPORTANT

RISQUE D’EXPLOSION DE LA PILE, SI CELLE-CI, EST REMPLACÉE PAR UN

MODÈLE/MARQUE NON CORRESPONDANT.

DISPOSEZ DES PILES USAGÉES EN SUIVANT LES INSTRUCTIONS.

800596

UL Standard Tested by a NRTL

Summary of Contents for HAVEN LOCKDOWN

Page 1: ...ety Warnings Regulations Warranty In swinging door con guration Outward swinging door con guration Mobile Application Setup Key Fob Pairing 1 3 4 5 6 7 HavenLock Inc The Smarter Stronger Way to STOP A...

Page 2: ...oor from being forced open when blunt forced is used against the middle section of the door near the outside door handle Any other entry attempt does not fall under the product de nition or purpose of...

Page 3: ...all guarantees whether implied or expressed to include but not limited to tness or merchantability for a particular purpose QUICK START GUIDE 2 This device complies with part 15 of the FCC Rules Opera...

Page 4: ...not designed or intended 2 which have been subject to alteration abuse misuse negligence or accident 3 which have been improperly stored installed maintained or operated 4 which have been used in vio...

Page 5: ...QUICK START GUIDE 4 IN SWINGING DOOR CONFIGURATION...

Page 6: ...5 HAVEN Lockdown OUTWARD SWINGING DOOR CONFIGURATION...

Page 7: ...your email if you do not receive the email within 5 10 minutes Once your account is set up log in to the app and click the icon to expand the menu Select Pair A Device and follow the on screen instruc...

Page 8: ...phone applications that will need to be re keyed via the mobile application KEY FOB RESET When a HAVEN Key Fob needs to be cleared of its paired connection to HAVEN Connect it must go through a reset...

Page 9: ...HavenLock Inc Patent Protected European Patent Number 3 194 692 Issued China Patent Pending U S A Nashville TN www havenlock com...

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