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3-2 Troubleshooting 

If you encounter any problem when you’re using this wireless network card, 
don’t panic! Before you call your dealer of purchase for help, please check 
this troubleshooting table, the solution of your problem could be very 
simple, and you can solve the problem by yourself! 
 

Scenario 

Solution 

I can’t find any wireless 
access point / wireless 
device in ‘Site Survey’ 
function. 

1.

 

Click ‘Rescan’ for few more times and 
see if you can find any wireless access 
point or wireless device. 

2.

 

Please move closer to any known 
wireless access point. 

3.

 

‘Ad hoc’ function must be enabled for 
the wireless device you wish to establish 
a direct wireless link. 

4.

 

Please adjust the position of network 
card (you may have to move your 
computer if you’re using a notebook 
computer) and click ‘Rescan’ button for 
few more times. If you can find the 
wireless access point or wireless device 
you want to connect by doing this, try to 
move closer to the place where the 
wireless access point or wireless device 
is located. 

The network is slow / 
having problem when 
transferring large files 

1.

 

Move closer to the place where access 
point is located. 

2.

 

There could be too much people using 
the same radio channel. Ask the owner 
of the access point to change the channel 
number. 

Please try one or more solutions listed 
above. 

Summary of Contents for HD65U

Page 1: ...website www hawkingtech com e mail techsupport hawkingtech com COPYRIGHT 2014 HAWKING TECHNOLOGIES INC ALL RIGHTS RESERVED USER S MANUAL Wireless AC USB Adapter HW7ACU ...

Page 2: ...with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Any software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not this company its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or co...

Page 3: ...ment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio technician for help FCC Cau...

Page 4: ...liance with SAR for general population uncontrolled exposure limits in ANSI IEEE C95 1 1999 and had been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C The equipment version marketed in US is restricted to usage of the channels 1 11 only ...

Page 5: ...t care for the safety of those who install and use it However special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment EU Countries Intended for Use The ETSI version of this device is intended for ...

Page 6: ...V EU Countries Not intended for use None ...

Page 7: ...Package Contents 4 1 5 Familiar with your new wireless network card 4 CHAPTER II Driver Installation and Configuration 6 2 1 Windows Network Card Installation 6 2 2 Windows Connect to Wireless Access Point 11 2 3 Mac Network Card Installation and Setup 14 CHAPTER III Appendix 25 3 1 Hardware Specification 25 3 2 Troubleshooting 26 3 3 Glossary 27 ...

Page 8: ...network High speed data transfer rate Up to 433Mbps WMM function control the bandwidth required for different applications Comply with 802 11a b g n wireless networks Supports major encryption methods like WEP WPA and WPA2 encryption WPS configuration You don t need an experienced computer technician to help you to get connected Utilizing the software program of the card you can get your computer ...

Page 9: ...NETWORK CARD OUT THE REACH OF CHILDREN 4 This network card will become hot when being used for long time This is normal and is not a malfunction DO NOT put the network card on a paper cloth or other flammable objects after the network card has been used for a long time 5 There s no user serviceable part inside the network card If you found that the network card is not working properly please conta...

Page 10: ...ments An empty USB 2 0 port May not be able work with USB 1 1 port and performance will be greatly reduced Windows XP Windows 7 or Windows 8 operating system Mac OS 10 6 CD ROM drive At least 100MB of available disk space ...

Page 11: ...there s anything missing in the package and contact your dealer of purchase to claim for missing items USB Wireless Network Card 1 pcs 1 Driver Utility Quick Guide User Manual CD ROM 1 pcs 2 1 5 Familiar with your new wireless network card 1 USB Connector 2 Link Activity LED Under the case 1 2 ...

Page 12: ... 5 seconds means WPS connection is established successfully Blinking Wireless network card is normally installed Linked to a wireless access point Transferring or receiving data Fast Blinking three times per second means WPS is activated The network card will wait for 2 minutes to establish WPS connection 1 ...

Page 13: ...new wireless network card 1 Insert the USB wireless network card into an empty USB 2 0 port of your computer when computer is switched on Never use force to insert the card if you feel it s stuck flip the card over and try again 2 Insert device driver CDROM into the CD DVD ROM drive of your computer and execute Setup exe program in Driver folder ...

Page 14: ...7 3 Click Next to continue ...

Page 15: ...lease be patient 5 Click Finish to reboot your computer to complete installation procedure If you don t want to reboot computer now select No I ll restart my computer later option and click Finish Please note you have to reboot your computer before you can use your new USB wireless network card ...

Page 16: ...9 ...

Page 17: ...10 6 A new icon will appear near the clock of system tray ...

Page 18: ...nfigure your wireless network parameter 1 On the lower right corner of your taskbar next to the time you should see a wireless icon Clicking on the icon should show you all available wireless networks All wireless access points in proximity will be displayed here If the access point you want to use is not displayed here please try to move your computer closer to the access point or you can click R...

Page 19: ...12 you want to use if it s shown then click Connect ...

Page 20: ...e here It must match the encryption setting on the access point If the access point you selected does not use encryption you ll not be prompted for security key or passphrase 3 If you can see Connected message the connection between your computer and wireless access point is successfully established ...

Page 21: ...up Please follow the following instructions to install your new wireless network card on a Mac 1 Insert the CD into the computer A CD icon should show up on the desktop double click on it You should see a list of files Select your Mac OS Version ...

Page 22: ...15 2 It should open a folder You can double click on Installer pkg 3 Our install program should now load Click Continue ...

Page 23: ...16 4 Please click Agree when it prompts you for the license agreement ...

Page 24: ...17 5 Please click install ...

Page 25: ...18 6 Please type in your Mac User Account Password ...

Page 26: ...19 7 Click Continue Installation 8 The software should now install ...

Page 27: ...20 9 After the software completes the program will prompt you to restart Click Restart ...

Page 28: ...t while you should see a WiFi icon appear in your dock Note on some older operating systems a prompt will come up asking to enable the adapter in system preferences Go to system preferences click on network and click apply the adapter will then be enabled Double click on that and our Wireless utility should appear Click on the ...

Page 29: ...k tab for a list of all available wireless networks in the area Select your network and click Connect You will be taken to a Profile and Security page Type in your password if your network requires one otherwise click OK ...

Page 30: ...be sure to enter it Network Key and again in Confirm Network key Click OK when done If all is successful you will see Link Status If the connection is successful it should say Connected Congratulations you have finished configuration of the HW7ACU ...

Page 31: ...24 ...

Page 32: ...al regulations Data Rate 11a 6 9 12 24 36 48 54Mbps 11b 1 2 5 5 11Mbps 11g 6 9 12 24 36 48 54Mbps 11n 20MHz MCS0 7 up to 72Mbps 11n 40MHz MCS0 7 up to 150Mbps 11ac 80MHz VHTMCS0 9 up to 433Mbps Securities WEP 64 128 WPA WPA2 802 1x Support Antenna Internal Printed Antenna 1T1R Drivers Windows XP 7 8 Mac OS 10 6 LED Link Activity Dimension 8 H x 16 W x 35 5 D mm Temperature 32 104 F 0 40 C Humidity...

Page 33: ...t 3 Ad hoc function must be enabled for the wireless device you wish to establish a direct wireless link 4 Please adjust the position of network card you may have to move your computer if you re using a notebook computer and click Rescan button for few more times If you can find the wireless access point or wireless device you want to connect by doing this try to move closer to the place where the...

Page 34: ...datory new coding scheme for 6 12 and 24 Mbps mandatory speeds and 18 36 48 and 54 Mbps optional speeds The ERP includes the modulation schemes found in 802 11b including CCK for 11 and 5 5 Mbps and Barker code modulation for 2 and 1 Mbps B A protection mechanism called RTS CTS that governs how 802 11g devices and 802 11b devices interoperate 2 What is the IEEE 802 11b standard The IEEE 802 11b Wi...

Page 35: ...LAN security standard and the specification might be officially released by early 2003 9 What is AES AES Advanced Encryption Standard a chip based security has been developed to ensure the highest degree of security and authenticity for digital information wherever and however communicated or stored while making more efficient use of hardware and or software than previous encryption standards It i...

Page 36: ...eband noise and is rejected ignored by most narrowband receivers 13 What is Spread Spectrum Spread Spectrum technology is a wideband radio frequency technique developed by the military for use in reliable secure mission critical communication systems It is designed to trade off bandwidth efficiency for reliability integrity and security In other words more bandwidth is consumed than in the case of...

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