Glossary
© 2002, Hayton Systems
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from your company’s server to a user’s handheld
terminal.
ERO
Equipment Repair Order.
ERS
Equipment Repair Service.
Icon
A small graphic image or picture that denotes a program
function. These are normally used as shortcuts to select
a specific program function.
Operating
System
The basic software on a computer that allows the
computer to function. Examples of operating systems
on PCs include Windows-95/98/NT/2000.
Graffiti
A way of writing letters, numbers, and special characters
that makes it easy for the Palm terminal to recognize and
decode.
To view
Graffiti
templates
touch the very bottom of the
display and drag the stylus to the top of the display.
Restorer
The “Restorer” program connects to the server and
downloads the current version of ATS. This method of
loading the application ensures that you always have the
most current ATS version. To run Restorer tap the
icon from the “System” category.
Sync or
Synchronization
Synchronization is the process of integrating data
between two systems, normally a Palm terminal and a
PC. You might enter new address on your PC and enter
appointments on your Palm terminal. During
synchronization the two computers would exchange their
differing data. When finished both computers would
contain the same set of updated data.
Transaction
Types
Each data record includes a transaction type. The
transaction type determine which data fields are
appropriate for that record. This is a summary of the
possible transaction types:
