E.10
Embedded Software upgrades
When a new version of Perception is installed, the embedded software of the
mainframes is automatically updated when Perception connects to the
mainframe.
Note
Some upgrades may take more than ten minutes.
IMPORTANT
Do not power
-
off the mainframe, do not disconnect network cables and
do not shut down Perception during an embedded software upgrade.
When the software upgrade process does not complete within 30 minutes,
power off the mainframe by keeping the Power
-
On button pressed for five
seconds. Wait for 30 seconds and turn the unit back on.
Wait until the unit has completed the boot process. If the new software version
is booted, Perception will connect and start using the mainframe as normal. In
rare cases, the upgrade might have failed. This could result in:
l
The mainframe using the old software.
l
The mainframe using the “minimum mode” software.
In both cases, Perception software will automatically detect an old software
version during the connection attempt and will restart the upgrade procedure.
In the very unlikely event that your mainframe does not reboot, turn the unit off
again and retry the boot process. If your mainframe keeps failing to boot,
contact your HBM service agent for enhanced support.
E.10.1
Boot recovery switch
In the very unlikely event your GEN DAQ mainframe fails to boot correctly and/
or a firmware update is not possible, the mainframes supports a minimum boot
mode recovery switch.
IMPORTANT
Use this switch only when instructed by HBM support. The GEN DAQ
mainframe normally should boot in the recovery mode automatically
whenever the normal boot fails.
GEN3i
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I3763-3.1 en HBM: public
