HCL ME 54, User Manual

Page 1: ...Notebook PC User s Guide REV 1 0 ...

Page 2: ......

Page 3: ...equires special attention Caution Identifies important information that if not followed may result in loss of data or damage to the computer Keyboard keys are shown in a bold typeset For example Press Enter to complete When keys are joined by a plus sign press the first key and while keeping the first key down press the remaining keys finally release all the keys When necessary keys are also shown...

Page 4: ...Overview Introducing the Notebook PC Chapter 1 Knowing the Parts Chapter 2 Getting Started Chapter 3 Using the Notebook PC Chapter 4 1 1 2 1 3 1 4 1 Troubleshooting Chapter 5 5 1 ...

Page 5: ...on DO NOT press or touch the display panel DO NOT place on uneven or unstable work surfaces DO NOT use your notebook computer under harsh conditions DO NOT expose to direct sunlight DO NOT use or store in extreme temperatures DO NOT subject the computer to magnetic fields DO NOT place or drop objects on the computer and DO NOT apply heavy pressure on it ...

Page 6: ... NOT slam your notebook shut and never pick up or hold your notebook by the display DO NOT expose to dust and or corrosive chemicals DO NOT tamper with the batteries Keep them away from children DO NOT place near fire or other sources of heat DO NOT expose the computer to rain or moisture Avoid sudden changes in temperature or humidity by keeping it away fromA C and heating vents ...

Page 7: ...anel Operating Environment Since users are likely to maintain the same posture for a long period of time when using the computer they will be exhausted more easily if compared with other users engaged in other general operations This section will illustrate the suggested posture and the operating environment for the use of the computer Health Management Take a 2 to 3 minute break every 30 minutes ...

Page 8: ...just the chair until you can lean your back closely on the chair and sit down with your back stretched Relax with no strength put onto your shoulders and bend your knees comfortably Put your wrist comfortably to keep it parallel to the desk Your eyes will feel tired easily if you cannot see the screen clearly Pay attention to the following tips and adjust the screen constantly to ensure its clear ...

Page 9: ...he display regularly CoverYour Notebook PC You can purchase an optional carrying case to protect it from dirt water shock and scratches Note The Notebook surface is easily dulled if not properly cared for Be careful not to rub or scrap the Notebook PC surfaceswhentransportingyourNotebookPC CoverYour Batteries If you intend to use battery power be sure to fully charge your battery pack and any opti...

Page 10: ...o on When cleaning do not use liquid or sprayed detergent for cleaning Instead use moisture sheet or a cloth for cleaning Use your Notebook where the socket outlet is nearby and easily accessible Please keep the notebook computer away from humidity Lay the notebook computer on a reliable surface when installing Adrop or fall may cause injury The openings on the enclosure are for air convection hen...

Page 11: ... damage by transient over voltage Never pour any liquid into openings as this may cause fire or electrical shock Never open the body of notebook computer For safety reason the notebook computer should only be opened by qualified service personnel Do not leave this notebook computer in an environment unconditioned Storage temperature above 60ºC 140ºF may damage the notebook computer To avoid any da...

Page 12: ...skettes through airport magneticdetectorsorexposethemtomagnetic wands CleaningYour Computer When it is necessary to clean the plastic case and keyboard use a soft lint free cloth slightly dampened with a mild detergent solution or use the contents of any commercially available computer cleaning kit Never use alcohol petroleum based solvents or harsh detergents to clean the notebook Also never spra...

Page 13: ...information on using your notebook PC Important Whenopening donotforcethedisplaypaneldowntothetableorelsethehingesmaybreak NeverliftthenotebookPC bythedisplaypanel User s Guide 1 Install the battery pack 3 Open the Display Panel Introducing the Notebook PC 1 7 2 1 3 2 Connect the AC Power Adapter 4 Turn ON the Notebook PC ...

Page 14: ...g the Parts Chapter 2 Top side The notebook computer is compact with features on every side First look at the inside of the system The following sections describe inside features 2 1 Basic details of the Notebook PC 1 10 11 2 3 4 5 6 7 8 9 ...

Page 15: ...y harmful radiation or flickering so it is easier on the eyes Use a soft cloth without chemical liquids use plain water if necessary to clean the display panel Thedisplaypanelisfragile Donottobendorpressthepanel Enables or disables the built in touchpad Disabling the touchpad will prevent you from accidentally moving the cursor while typing and is best used with an external pointing device such as...

Page 16: ...able travel depth at which the keys can be depressed and palm rest for both hands A Windows function key is provided to help ease navigation in the Windows operating system Touchpad and Buttons The touchpad with its buttons is a pointing device that provides the same functions as a desktop mouse A software controlled scrolling function is available after setting up the included touchpad utility to...

Page 17: ...sables the built in microphone Use this feature for video conferencing voice narrations or simple audio recordings USB Ports 2 0 1 1 The USB Universal Serial Bus ports are compatible with USB 2 0 or USB 1 1 devices such as keyboards pointing devices cameras hard disk drives printers and scanners connected in a series up to 12Mbits sec USB 1 1 and 480Mbits sec USB 2 0 USB allows many devices to run...

Page 18: ...ifications for details on each model Refer to the diagram below to identify the components on this side of the Notebook PC Kensington Lock Port Kensington lock port allows the Notebook PC to be secured using Kensington compatible Notebook PC security products These security products usually include a metal cable and lock that prevent the Notebook PC to be removed from a fixed object Some may also ...

Page 19: ... cable for connection to a local network The built in connector allows convenient use without additional adapters Air Vents The air vents allow cool air to enter and warm air to exit the Notebook PC Display Monitor Output The 15 pin D sub monitor port supports a standard VGA compatible device such as a monitor or projector to allow viewing on a larger external display Caution The adaptor may becom...

Page 20: ...channel digital audio on a single cable It transmits allATSC HDTV standards and supports 8 channel digital audio Note The HDMI port does not provide simultaneous audio and video output when transmitting to an external device In such instancesonlythevideosignalwillbetransmitted E SATAPort External SATA or eSATA allows external connection of Serial ATA devices originally designed for use inside the ...

Page 21: ...he Notebook PC Flash Memory Card Reader This Notebook PC has a built in high speed memory card reader that can conveniently read from and write to many flash memory cards used in devices such as digital cameras MP3 players mobile phones and PDAs User s Guide Knowing the Parts 2 8 1 1 ...

Page 22: ...chased as a single unit Knowing the Parts 2 9 1 Hard Disk Drive Compartment The hard disk drive is secured in a compartment Hard Disk Drive HDD is a non volatile data storage device It stores data on a magnetic surface layered onto hard disk platters Visit an authorized service center or retailer for more information on hard disk drive for your Notebook PC Memory RAM Compartment The memory compart...

Page 23: ... Indian standard AC power cord to a different standard Most hotels will provide universal outlets to support different power cords as well as voltages It is always best to ask an experienced traveler aboutAC outlet voltages when bringing power adapters to another country With the AC power cord connected to the AC DC adapter connect the AC power cord to an AC outlet preferably with surge protection...

Page 24: ...yourbatterypack andtheNotebookPCwithafaultyAC DCadapter Note ThisNotebookPCmaycomewithathree prongplug YoumustuseagroundedACoutlet toensuresafeoperationof theNotebookPC Warning Thepoweradaptermaybecomewarmtohotwheninuse besurenottocovertheadapterandkeepitawayfromyour body Using Battery Power The Notebook PC is designed to work with a removable battery pack The battery pack consists of a set of bat...

Page 25: ...edures to install the battery pack Important Never attempt to remove the battery pack while the Notebook PC is turned ON as this may result in the loss of workingdata Important Only use battery packs and power adapters supplied with the Notebook PC or specifically approved by the manufacturer forusewiththismodelorelsedamagemayoccurtotheNotebookPC 3 3 2 1 3 To Install the battery Pack 2 1 1 To remo...

Page 26: ...ttery If there is any abnormal operation or damage to the battery pack caused by impact turn OFF the Notebook PC andcontactHCLauthorisedservicecenter Note Toachieveoptimalbatteryperformance youmayneedtodoabatterycalibrationata3 monthinterval Todothis Fullychargethebattery Fullydischargethebatteryinidlemodetillitshutdown Fullychargethebatteryagain 3 4 ...

Page 27: ...y when not using AC power and a plug when usingAC power Click on the icon for more information and settings Note If you ignore the low battery warning eventually the Notebook PC enters suspendmode Windowsdefaultsettings Warning Suspend to RAM STR does not last long when the battery power is depleted Suspend to Disk STD is not the same as power OFF STD requires a small amount of power and will fail...

Page 28: ...atterystopschargingifthetemperatureistoohighorthebatteryvoltageistoohigh Power Options The power switch turns ON and OFF the Notebook PC or putting the Notebook PC into sleep mode Actual behavior of the power switch can be customized in Windows Control Panel Power Options For other options such as Switch User Restart Sleep Hibernate or Shut Down click the arrowhead icon Restarting or Rebooting Aft...

Page 29: ...tdownwhiledataisbeingwritten doingsocanresultinlossordestructionofyour data 3 7 Power Management Options in Windows Windows Power Management provides basic power saving features In the Windows Power Options Properties you may enter time out values for display and hard disk drive Windows power manager saves power by turning off hard drive after 1 minute of inactivity and so on Also the power manage...

Page 30: ...ons on the function keys may vary depending on model but the functions should remain the same Followtheiconsinsteadofthefunctionkeys Fn F2 To Enable Disable the WLAN Fn F1 System sleep button Fn F3 To Enable Disable the Bluetooth function Fn F4 To Change Power schemes Fn F5 To Decrease the brightness of LCD display Fn F6 To increase the brightness of LCD display Fn F7 ToTurn off on the LCD Backlit...

Page 31: ...e speaker volume Fn Ins Num lock ON OFF Fn Del Scroll lock ON OFF Fn To Stop the running Audio Video program Fn To Play Pause the running Audio Video Program Fn To move next track in Audio Video Programs Fn To move previous track in Audio Video Programs Quick Launch Buttons Two WLAN enable Disable Touchpad Enable Disable User s Guide Getting Started 3 9 ...

Page 32: ...h Wireless Models Only Toggles the internal wireless LAN on selected models ON or OFF with an on screen display When enabled the corresponding wireless indicator will light Windows software settings are necessary to use the wireless LAN Power Switch The power switch turns ON and OFF the Notebook PC or puts the Notebook PC into sleep or hibernation modes Actual behavior of the power switch can be c...

Page 33: ...such as the hard disk ODD The light flashes proportional to the access time Battery Charge Indicator The battery charge indicator shows the status of the battery s power as follows ON The Notebook PC s battery is charging whenAC power is connected OFF The Notebook PC s battery is charged or completely drained Blinking Battery power is less than 10 and theAC power is not connected Wireless Indicato...

Page 34: ... installed operating system Support Software On selected models only This Notebook PC comes with a driver CD DVD s optional that provides drivers and applications to enable hardware features extend functionality help manage your Notebook PC or add functionality not provided by the native operating system The driver CD DVD s does not include the operating system itself Note SomeoftheNotebookPC scom...

Page 35: ...If you reach the end of the pad lift your finger and place it back down on the other side of the pad 2 To select an item click on the item by pressing the left button or by simply tapping on the surface once A light quick tap always works best To execute an item click the left button twice or do a quick double tap on the surface 3 To simulate holding the mouse button down dragging an icon or selec...

Page 36: ...MMB mode just tap Single tap on the MODE button right side corner of the touchpad which is marked in the above figure When the MMB mode is ON the MMBs will glow as shown in the above figure Note WhileMMBmodeisenabled thenormaltouchpadoperationswillnotwork Using the Notebook PC 1 2 3 4 5 6 7 8 9 10 11 4 3 ...

Page 37: ...the system 4 Brightness Down To decrease the Brightness of the Notebook 5 Next Track To move next track in audio video programs 6 Previous Track To move previous track in audio video programs 7 Application Buttons The Application Buttons are User Configurable After tapping the application button a dialogue box will appear as shown below and from that you can select the application you want Using t...

Page 38: ...ay Pause To Play Pause the runningAudio Video Programs 9 Stop To stop the runningAudio Video Programs 10 Media Player To Launch Media Player0 11 Mute To Mute Unmute the Built in Speaker Volume Using the Notebook PC 4 5 ...

Page 39: ... or grease Do not touch the touchpad if your fingers are dirty or wet Do not rest heavy objects on the touchpad or the touchpad buttons Do not scratch the touchpad with your finger nails or any hard object Note The touchpad responds to movement not to force There is no need to tap the surface too hard Tapping too hard doesnotincreasetheresponsivenessofthetouchpad Thetouchpadrespondsbesttolightpres...

Page 40: ...e Flash memory reader Using the Notebook PC 4 7 Optical Drive Inserting an optical disc 1 While the Notebook PC s power is ON press the drive s eject button and the tray will eject out partially 2 Gently pull on the drive s front panel and slide the tray completely out Be careful not to touch the Optical drive lens and other mechanisms Make sure there are no obstructions that may get jammed under ...

Page 41: ...e hub should be higher than the disc when correctly mounted 2 Slowly push the drive s tray back in The drive will begin reading the table of contents TOC on the disc When the drive stops the disc is ready to be used Note ItisnormaltohearaswellasfeeltheMediaspinningwithgreatintensityintheOpticaldrivewhiledataisread Using the Notebook PC 4 8 Optical Drive Cont ...

Page 42: ...ke sure not to stab the activity indicator located in the same area Emergency eject Removing an optical disc Using the Optical Drive Optical discs and equipment must be handled with care because of the precise mechanics involved Keep in mind the important safety instructions form your CD suppliers Unlike desktop optical drives the Notebook PC uses a hub to hold the CD in place regardless of the an...

Page 43: ...or all high speed optical drives due to unbalanced CD s or CD print To decrease vibration use the Notebook PC on an even surface and do not place labels on the CD Flash Memory Card Reader This Notebook PC has a single built in memory card reader that can read the following flash memory cards Secure Digital SD Multi Media Card MMC Memory Stick MS Memory Stick Pro The built in memory card reader is ...

Page 44: ... Full Duplex is supported on this Notebook PC but requires connection to a network switching hub with duplex enabled The software default is to use the fastest setting so no user intervention is required Twisted Pair Cable The cable used to connect the Ethernet card to a host generally a Hub or Switch is called a straight through Twisted Pair Ethernet TPE The end connectors are called RJ 45 connec...

Page 45: ...de Example of the Notebook PC connected to a Network Hub or Switch for use with the built in Ethernet controller Using the Notebook PC 4 12 Network Hub or Switch Network cable with RJ 45 connectors LAN connector ...

Page 46: ...ward compatible with the earlier IEEE 802 11 standards allowing seamless interfacing of wireless LAN standards The optional built in wireless LAN is a client adapter that supports Infrastructure and Ad hoc modes giving you flexibility on your existing or future wireless network configurations for distances up to 40 meters between the client and the access point But this depends upon the environmen...

Page 47: ...urethemodule s areOFFifyouareusingthecomputeraboardaircraft Use the Fn F2 key combination to toggle power to the WLAN module and check the indicator to see if the module is poweredonornot or useaeroplanehotkeytoswitchoffWirelessandBluetoothsimultaneously Connecting to a Wireless Network Make sure the Wireless LAN module is turned on 1 Click the taskbar wireless icon and then click Connect to a net...

Page 48: ...so use the Network and Sharing Center control panel in Windows NetworkandInternet toconnecttoanyavailablewirelessnetworks 4 Click a network and then click Connect 5 If you do not see a network you want to connect to click Set up a connection or network a list of options will appear allowing manual searching and creating a new network ...

Page 49: ...en select Connect or disconnect to access the network menu and click Disconnect or right click the icon and then click Disconnect from Using the Notebook PC Warning Security Enabled Networks You should try to make sure that any network you are connecting to is a secure network Connecting to unsecure networks may allow unauthorized access to your computer documents websitesandfilesetc ...

Page 50: ...0Mbps megabits per second compared to USB 1 1 devices which transfer at speeds of 12Mbps So you could know that USB 2 0 can transfer data between the computer and its peripherals 40 times faster than USB 1 1 However USB 2 0 is fully backward compatible you will be able to use a USB 1 1 device in a USB 2 0 compliant system Removing USB Device 1 Double click the removable device icon on the right bo...

Page 51: ... being connected Although you can connect the external Monitor without power off the computer and the external monitor however it is harmful to both devices and it shortens the life of these devices 2 Connect the connector cable of the monitor to the VGAport of your computer Secure the cable connection with the screws provided 3 Connect the monitor power cable and plug it into a properly grounded ...

Page 52: ... side of your computer you will find the built in audio ports You can connect Microphone jacks earphone or powered speaker To connect to a audio jack 1 Locate the audio port Microphone Headphone that you want to use to the target device 2 Plug the jack into the port on the right side of the system Note If you use external speakers and experience the sound distortion or feedback please lower the vo...

Page 53: ...hnology eliminates the need for cables for connecting Bluetooth enabled devices Examples of Bluetooth enabled devices may be Notebook PCs Desktop PCs mobile phones and PDAs Note If your Notebook PC did not come with built in Bluetooth you need to connect a USB or Express Card Bluetooth moduleinordertouseBluetooth To send a Data File 1 Power on the Bluetooth by pressing Fn F3 then Bluetooth will be...

Page 54: ...u shouldn t send file from other machine PC Camera Module on selected models The 1 3Megapixel or 2 0Megapixel Megapixel will vary according to your configuration camera module is UVC USB Video Class and uses the OS inbuilt driver and application to capture pictures Windows XP In Windows Vista and Windows 7 OS use the freeware utility provided along with the driver CD DVD Note Vista OS doesn t have...

Page 55: ...he following guidelines when using it Please take extra care when handling the sensor surface Failure to follow these guidelines might result in 1 damage to the sensor or cause sensor failure 2 finger recognition problems or lower finger recognition success rate Do not scratch or poke the sensor with your nails or any hard or sharp objects Do not press the sensor strongly Do not touch the sensor w...

Page 56: ...red finger Wet finger Soiled or oily finger Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate Enroll two or more fingers Enroll additional fingers if recognition failure occurs often using enrolled fingers Check your finger condition Changed conditions such as injured rough extremely dry wet soiled dirty soaked swollen fingers may lowe...

Page 57: ...above ADialogue box will appear as in fig 1 Enter the Password In the next Window Select the finger that you want to Enroll as in fig 2 Swipe the finger that you have selected three to five times gently and slowly over the fingerprint Sensor to enroll the selected finger Note AftersettingyourWindowspasswordonlyyoucanEnrollyourFingerprint User s Guide 4 24 Using the Notebook PC Fig 1 Fig 2 Fig 3 Fi...

Page 58: ...the OS is VISTAotherwise installTPM driver for Windows 7 if the OS is Windows 7 After installing the drivers for TPM it is followed by establishing Owner Master Passwords and create the same now Now install the TPM software utility i e Embassy Trust Suite Utility Here the Vault is created as another drive inside the My Computer and the Document Manger is also established on Desktop Thus theTPM is ...

Page 59: ... recommended for most users 3 Insert a Removable Device USB Drive need not be empty but Free space required 4 Select the Removable Device click next 5 Need to Shutdown Restart the machine 6 After Powering on the machine in Logo screen Press F10 proceed 7 Again repeat from step 1 to 4 6 Select EFS PSD as required 7 Set the Password click Next User s Guide 4 26 Using the Notebook PC ...

Page 60: ...ity Platform to get configured Make sure you follow the Warning given 9 Once progress completed click Next 10 Goto details take required Back of all the Details then click Finish User s Guide 4 27 Using the Notebook PC ...

Page 61: ...sktop 12 Now again right click on the TPM Icon select Manage Security Platform 13 Select User Setting Tab in the Infineon Security Platform Setting Tool 14 Click on Configure which is below the Security Platform Features User s Guide 4 28 Using the Notebook PC ...

Page 62: ...15 Enter the password to authorize the configuration steps shown as the following pictures Advanced Initialization for expert users User s Guide 4 29 Using the Notebook PC ...

Page 63: ... right owner password the TPM Security Platform will be disabled successfully Criteria 1 To make sure there is a red mark on the TPM tray icon and shown Security Platform operation is disabled when cursor is over the tray icon Enter Infineon Security Platform Settings Tool to check that security platform operation is disabled User s Guide 4 30 Using the Notebook PC ...

Page 64: ... to use when cursor is over the tray icon Enter Infineon Security Platform SettingsTool to check that security platform operation is enabled Clear TPM Security Platform 1 Restart the computer then press F2 to enter BIOS Setup Utility 2 Under Advanced tag of BIOS Setup Utility Trusted Computing and press Enter 3 Goto PendingTPM operation then press Enter 4 Now select TPM Clear then save configurati...

Page 65: ...rity Platform and only for TPM administrator the other is used to backup user s information 2 Automatic scheduled backup is configured when TPM Security Platform is initialized as shown below Then click Next following the wizard to finish the TPM initialization 3 When you have finished initializing the TPM then open the Infineon Security Platform SettingsTool as administrator and enter the Backup ...

Page 66: ... up time of a day Then click Next In fact the Security Platform is automatically backed up every time you have made changes to theTPM Security Platform 5 Click Finish to run automatic backup immediately as shown below 6 Now open the Infineon utility as a standard user then to Backup tag as shown below Under this condition you can only backup files for current user User s Guide 4 33 Using the Noteb...

Page 67: ...low Then click Next until finishing successfully Criteria To make sure system level backup and user level backup can be finished successfully Restore Security Platform 1 Double click the TPM tray icon to begin the restoration A quick way to make TPM ready to be used when TPM is cleared then click Next as shown below 2 Select Security Platform restoration from a BackupArchive Then Next as shown bel...

Page 68: ... 4 Enter the Owner Password then Next as shown below 5 Click Browse to specify SPEmRecToken xml file and enter the password gone with this file then Next as shown below 6 Select User from Backup data then Next as shown below User s Guide 4 35 Using the Notebook PC ...

Page 69: ...loaded successfully 10 In fact the data in the Personal Security Driver is encrypted then stored in C Security Platform What is the result if I have deleted the file before restoring As shown below 11 Restore the TPM Security Platform as before After initializing the TPM successfully you will find that the PSD cannot be loaded As shown below User s Guide 4 36 Using the Notebook PC ...

Page 70: ...ool then to Backup tag 13 Click Restore then Click Browse to specify SpBackupArchive xml then Next as shown below 14 Enter Owner Password then Next 15 Click Browse to specify SPEmRecToken xml then enter the password gone with this file then Next as shown below User s Guide 4 37 Using the Notebook PC ...

Page 71: ...g at the process of restoration click Yes to go on 20 After the finish of the process you will find that the Personal Security Drive can be loaded successfully Criteria 1 To make sure that everything has been configured can be restored successfully 2 User s Personal Security Drive can be restored from user level backup even if the Security Platform folder has been deleted User s Guide 4 38 Using t...

Page 72: ... first step of migration is that the destination platform will give out a credential for the source platform to authorize the migration Choose This is the destination platform then click Save button to save the file to a folder named destination 4 In the following steps we will use network to transfer the related migration data between the two platforms So I share the folder destination 5 At the s...

Page 73: ...n shared on the network as shown below Then enter the owner password as shown below Now the destination platform joak PC has been authorized and we can go on 7 Click Export and select joak PC then Next as shown below User s Guide 4 40 Using the Notebook PC ...

Page 74: ...e same as before the source folder should be shared on the network Then basic user password is needed as shown as following two pictures 9 Click Finish button to complete the process successfully as shown as following two pictures User s Guide 4 41 Using the Notebook PC ...

Page 75: ...le named SpMigrationArchive xml exported by the source platform shown as the following two pictures 11 Now the source platform basic user password is needed then Next until the whole process ends successfully There are 4 pictures here User s Guide 4 42 Using the Notebook PC ...

Page 76: ...n to Password Reset tag First of all you must check that Create Password Reset Token for all users is configured and Enable Password Reset for current user is enabled 2 Click Prepare then there will be a dialog box for you to choose which user you want to reset as shown below In the figure you will find there are two users Kunlun Sesedi Kunlun is the administrator user of my computer Sesedi is a s...

Page 77: ...our TPM Security Platform and then enter the password gone with the file as shown below Click Next 5 Click Browse to specify SPPwdResetSecret then click Next 6 Now enter the new Basic User Password twice as you like as shown below Then and click Finish finally User s Guide 4 44 Using the Notebook PC ...

Page 78: ...hen enter the password gone with the file and then Click Next 9 Now there is a pop up dialog box named Reset Authorization Code click Save to File button to save SPPwdResetCode and then click Finish to succeed 10 Click Start Switch User to switch user from Kunlun to Sesedi 11 Double click the TPM tray icon and to Password Reset tag Now you can only click Reset button under User Task User s Guide 4...

Page 79: ...s you like and Press Next until succeeding Criteria 1 After the operation of Password Reset the Basic User Password must be changed successfully 2 If you log onto the system as the administrator user SPPwdResetCode xml is not needed If you log onto the system as the standard user SPPwdResetCode xml is needed NOTE All screenshots taken from Windows Vista and same will be applicable for Windows 7 as...

Page 80: ...Of course if something goes wrong it will happen at the most inconvenient time possible so you should preview this section just in case If after you ve tried everything and the system still won t cooperate try turning it off for a few minutes and then reboot You will lose any unsaved data but it may start working again Else approach for your service representative Basic Hints and Tips Many of the ...

Page 81: ... are removed Check to see if your keyboard is operational by pressing and holding any key Be sure you have not performed an incorrect setting on the hardware devices in the BIOS Setup utility Afaulty setting may cause the system to misbehave If you are not sure of the changes you made try to restore all the settings to factory defaults Be sure all the device drivers are installed properly For exam...

Page 82: ... so Write down your passwords and keep them safe away from your computer This is especially important if you choose to use a Supervisor password for the BIOS password Keep copies of vital settings files such as network mail settings etc even if just brief notes Viruses Install an Anti Virus program and keep the definitions file the file which tells your program which viruses to look for up to date...

Page 83: ...always make sure the device is powered on and in many cases you will need to restart the computer Always check that all the cables are correctly connected Make sure you have installed the drivers for any new hardware you have installed Thoroughly check any recent changes you made to your system as these changes may affect one or more system components or software programs If possible go back and u...

Page 84: ...Go to the Control Panel in Windows and re enable the options Problem Possible Cause Solution The battery LED power indicator is blinking Red You are losing battery power too quickly Actual battery operating time is shorter than expected Make sure the computer is properly ventilated and the Vent Fan intakes are not blocked If this doesn t cool it down put the system into Hibernate mode or turn it o...

Page 85: ...in the Windows taskbar or use the key combination Fn F12 key The sound cannot be heard or the volume is very low The system never goes into a power saving mode Power Options features are not enabled Go to the Windows Power Options menu and enable the features you prefer Make sure you have enabled Hibernate mode from the control panel The modules are off Check the LED indicator and or function key ...