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Doc No. XG-0042   Rev No. 042808

 

13

Troubleshooting Guide: 

 

Problem Cause 

Remedy 

Pump runs continuously or  

a. Leak in discharge piping. 

* Fix leak. 

cycles on and off. 

b. Debris stuck in inlet check valve. 

* Clean debris out of check valve. 

 

c. Inlet check valve is missing. 

* Install check valve. 

 

 

 

Pump stops because of alarm condition 

a. Dry running. 

* Check the water supply. 

 

b. Overheating. 

* Supply cold water<95F (35C) 

 

c. Over or under voltage. 

* Check electrical supply. 

 

d. Anti-flooding shutdown. 

* Disable if not required. 

 

e. Over Pressure Alarm 

* Reduce inlet pressure to the pump. 

 

f. Over current alarm. 

* Free blocked rotor/impellor. 

 

g. Over temperature of electronics. 

* Reduce ambient temperature. 

 

 

 

Pump does not reach max pressure. 

a. Low voltage, pump operating in 300W   
   emergency power mode. 

* Check electrical supply. 

 

b. Air leak in suction line. 

* Repair leak in suction line. 

 

c. Restriction in suction line. 

* Remove restriction in suction line. 

 

d. Pump not fully primed. 

* Prime pump. 

 

e. Pump set for wrong power setting. 

* Check wiring, and circuit protection 
then increase power setting. 

 

 
Technical Support: 

Have a question about the X-Caliber, or need technical advice? Contact your nearest Headhunter representative or our technical 
support department via; 
 
Toll Free Phone in the USA:    

(800) 662-8557  

Outside or inside the USA Phone #: 

(954) 581-6996 

 
Email:  

headmaster@headhunterinc.com 

Fax: (954)-587-0403 
 
 

Limited Warranty: 

Headhunter warrants its XR-124 and XRS-124 X-Caliber water pumps to be free from material and workmanship defects under 
normal use and service for a period of two (2) years from the date of manufacture. Headhunter will repair or replace, at its 
discretion, any part of the X-Caliber Water Pumps, which were determined to be defective by the factory provided that: 
 

1.  

The product has been properly installed and used in accordance with the instructions packed with the product. 

2.  

No repairs have been made without written factory authorization. 

3.  

Proof of purchase can be provided. 

4.  

The product has not been misused, abused or altered in any way. 

5.  

The product or component has been returned for warranty evaluation. 

 
The following conditions are not covered by this warranty: 
 

1.  

Repairs made by anyone other than factory personnel, or an authorized Headhunter representative. 

2.  

Use of the product to perform duties other than those for which the product was intended. 

3.  

Physically damaged or altered products. 

4.  

Pump failure due to foreign debris. 

5.  

Products with missing or modified labels. 

 
Headhunter will not be responsible for freight damage incurred during shipping to a service center. 

Summary of Contents for X-CALIBER XR-124

Page 1: ...Doc No XG 0042 Rev No 042808...

Page 2: ...ectrical Installation p6 Initial Start up p7 Use of Accumulator Tanks p7 About the Control Panel p8 How to Change Pump Settings p9 Start and Stop Operation p10 Pressure Boosting Applications p10 Pump...

Page 3: ...freshwater applications Technical Data Operating Conditions Maximum Pressure 67 psi 4 5 bar Maximum System Pressure 110 psi 7 5 bar Maximum Inlet Pressure 36 psi 2 5 Bar Maximum Flow Rate 10 GPM 38 L...

Page 4: ...ng all 316 Stainless Steel wetted components and is designed for salt or fresh water applications Both the XR 124 and the XRS 124 pumps are suitable for rainwater and drinking water applications Consu...

Page 5: ...acket To mount the pump to a vertical wall or angled plane loosen the top bracket by removing the four mounting screws remove the top half of the bracket and rotate the cylindrical pump body within th...

Page 6: ...ual uphill or horizontal run to the inlet of the pump to prevent the formation of air pockets 7 Ensure inlet and discharge piping connected to the pump is well supported This will prevent undue stress...

Page 7: ...gth of the wiring run and operating voltage It is important that the wire be sized correctly for optimum performance of the pump Headhunter recommends that the cables be sized for the maximum power se...

Page 8: ...ourth trial of 90 seconds h Pause of 20 seconds i Fifth trial of 90 seconds If the pump is still not primed after 5 trials it will go into alarm 7 Once the pump has picked up a prime allow it to run f...

Page 9: ...300 Watt Low Typical factors that determine the optimum power setting are maximum pressure piping system is designed for capacity required and size of wire available It is important that the 12 or 24...

Page 10: ...Doc No XG 0042 Rev No 042808 9 How to change pump settings...

Page 11: ...ant input power Pressure Boosting Applications The X Caliber can be used in pressure boosting applications If supplying the inlet of the pump with pressurized water ensure that the sum of the inlet pr...

Page 12: ...y water tank or a leak in the suction piping Under and Over Voltage Alarm The X Caliber will recognize if it should operate on 12VDC or 24VDC on initial power up The green Power LED will flash once if...

Page 13: ...ooding protection push and hold the on off switch for 20 seconds while the pump is running Release the on off switch when the yellow LED stops flashing and returns to a steady yellow illumination Main...

Page 14: ...echnical support department via Toll Free Phone in the USA 800 662 8557 Outside or inside the USA Phone 954 581 6996 Email headmaster headhunterinc com Fax 954 587 0403 Limited Warranty Headhunter war...

Page 15: ...of EC Directives 97 23 ECC EC Machinery Directive 98 37 Low Voltage Directive 73 23 ECC Directive of Electromagnetic Compatibility 89 336 ECC Directive 93 68 ECC Noise Level Directive 2000 14 ECC X C...

Page 16: ......

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