Valve Assembly Check
1. Verify the gas control knob is in the "ON" position
(Fig. 1)
Fig. 1
2. Verify the ON/OFF manual rocker switch is in the "OFF" position
Battery Check
1. Verify that both batteries are good - Test with a multi meter
- The Voltage range for each battery is 1.6v - 1.4v
- Batteries should be changed annually
Remote Receiver Wiring Check
(
Remote will not turn fireplace ON
)
1. Move the switch on the receiver to the "ON" position
(Fig. 1)
Fireplace turns "ON"
- Action: reprogram the remote and receiver.
Fireplace does not turn "ON"
- Action: Verify the wiring is correct
2. Verify the Thermopile is generating at least 200 MV
Action: Replace Thermopile if less than 200MV
Action: Replace receiver
Security Code Check
1. Move switch on the receiver to the "REMOTE" position
(Fig. 2)
Fig. 2
2. Push the "LEARN" button (
an audible beep will be heard
)
NO audible beep is heard
- Plug in receiver, verify 120v to the
junction box (outlet)
-Wait 2 minutes and try steps 1 and 2 again - If still no audible .
beep Action: Replace receiver
3. When the receiver "beeps" press the "MODE" button on the
remote and the fireplace will turn "ON"
NO, the fireplace does not turn "ON"
-Wait 2 minutes and try steps 1 and 2 again - If the fireplace does not turn on
Action: Replace transmitter
Thermopile Check
(
For standing pilot fireplaces
)
1. With the burner "ON" the Thermopile Millivolts must be greater than 200
-Action: Replace Thermopile if MV is less than 200
Remote Trouble Shooting Guide
Models: SMART-STAT-HNG & SMART-STAT-HTL
*The remote must be reprogrammed if a power outage has occurred or the batteries have been changed
*Max operational distance is 20 Feet
1