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Valve Assembly Check

Fig. 1

  1. Verify the gas control knob is in the "ON" position 

(Fig. 1)

  2. Verify the ON/OFF manual rocker switch is in the "OFF" position

Battery Check

  1. Verify that both batteries are good - Test with a multi meter
      -The Voltage range for each battery is 1.6v - 1.4v
      - Batteries should be changed annually

Remote Receiver Wiring Check 

(F

ireplace will not turn ON

)

  1. Move the switch on the receiver to the "ON" position 

(Fig. 1)

 

 Fireplace turns "ON"

 - Action: reprogram the remote and receiver.

 

 Fireplace does not turn "ON"

 - Action: Verify the wiring is correct

  2. Verify the Thermopile is generating at least 200 MV
  Action: Replace Thermopile if less than 200MV
  Action: Replace receiver

Fig. 2

Security Code Check

  1. Move switch on the receiver to the "REMOTE" position 

(Fig. 2)

  2. Push the "LEARN" button (

an audible beep will be heard

)

  

NO audible beep is heard

 - Plug in receiver, verify 120v to the 

  junction box (outlet) 
     -Wait 2 minutes and try steps 1 and 2 again - If still no audible 
     beep   Action: Replace receiver
  3. When the receiver "beeps" press the "MODE" button on the 
       remote and the fireplace will turn "ON"

  NO, the fireplace does not turn "ON"

     -Wait 2 minutes and try steps 1 and 2 again - If the fireplace does not turn on
     Action: Replace transmitter

Thermopile Check 

(

For standing pilot fireplaces

)

  1. With the burner "ON" the Thermopile Millivolts must be greater than 200
     -Action: Replace Thermopile if MV is less than 200

HTI-16-003

TRANSMITTER WALL HOLDER

HTI-14-003

BATTERIES-TRANSMITTER

HTI-13-003

RECEIVER

HTI-12-003-HNG TRANSMITTER - 

HEAT-N-GLO

HTI-12-003-HTL TRANSMITTER - 

HEATILATOR

HTI-11-003

HARDWARE PACKAGE

RC-SMART-HNG & RC-SMART-HTL 

Replacement Parts

Remote Trouble Shooting Guide

Models:  RC-SMART-HNG  &   RC-SMART-HTL

*The remote must be reprogrammed if a power outage has occurred or the batteries have been replaced

*Max operational distance is 20 Feet

Summary of Contents for RCT-MLT-HNG

Page 1: ...ep will be heard NO audible beep is heard Plug in receiver verify 120v to the junction box outlet Wait 2 minutes and try steps 1 and 2 again If still no audible beep Action Replace receiver Fig 3 3 When the receiver beeps press the MODE button on the remote and the fireplace will turn ON NO the fireplace does not turn ON Wait 2 minutes and try steps 1 and 2 again If the fireplace does not turn on ...

Page 2: ...click when the FLAME button is pressed Yes solenoid is good Action Verify installation of solenoid No solenoid or receiver is bad D Check Orange pigtail wires leads with Multi meter 120v on low flame and 0v on high flame Yes the receiver is good Verify the installation of solenoid Action Replace solenoid if installation is correct No replace the receiver Action Replace receiver Thermopile Check Fo...

Page 3: ...ck 1 Move switch on the receiver to the REMOTE position Fig 2 Fig 2 2 Push the LEARN button an audible beep will be heard NO audible beep is heard Plug in receiver verify 120v to the junction box outlet Wait 2 minutes and try steps 1 and 2 again If still no audible beep Action Replace receiver 3 When the receiver beeps press the MODE button on the remote and the fireplace will turn ON NO the firep...

Page 4: ... cycling ON and OFF continuously NO the thermostat mode is not turning the fireplace ON and OFF Action Replace transmitter HTI 16 004 TRANSMITTER WALL HOLDER HTI 14 004 BATTERIES TRANSMITTER HTI 13 004 RECEIVER HTI 12 004 HNG TRANSMITTER HEAT N GLO HTI 12 004 HTL TRANSMITTER HEATILATOR HTI 11 004 HARDWARE PACKAGE SMART STAT HNG SMART STAT HTL REPLACEMENT PARTS The remote must be reprogrammed if a ...

Page 5: ...rd NO audible beep is heard Plug in receiver verify 120v to the junction box outlet Wait 2 minutes and try steps 1 and 2 again If still no audible beep Action Replace receiver 3 When the receiver beeps press the MODE button on the remote and the fireplace will turn ON NO the fireplace does not turn ON Wait 2 minutes and try steps 1 and 2 again If the fireplace does not turn on Action Replace trans...

Page 6: ...ther change in beeps the code has been set No receiver does not beep Action Replace the receiver 2 Remote and receiver need to be reprogrammed whenever the batteries are changed 3 The remote and the receiver must have the same security codes printed on back of the transmitter and receiver No the security codes do not match Action Reorder remote control kit Remote Receiver Wiring Check Remote will ...

Page 7: ...ld not exceed 130 degrees Temp is excess of 130 degree may cause premature battery drain and receiver failure HTI 21 002 WHITE WALL PLATE HTI 20 002 WHITE BUTTON HTI 19 002 BLACK BUTTON HTI 14 002 BATTERIES TX HTI 13 002 RECEIVER HTI 12 002 HNGTRANSMITTER Heat N Glo HTI 12 002 HTL TRANSMITTER Heatilator HTI 11 002 HARDWARE PACKAGE RC BATT HNG RC BATT HTL REPLACEMENT PARTS ...

Page 8: ...than actually room temp 1 LED control panel may take up to 30 minutes to stabilize after installation Fig 3 or power outage 1 When a button is pressed the display will illumination This illumination can raise the temp shown on the display normally 3 5 degrees 2 Verify that the panel cover plate says Heat N Glo See FAQ s for explanation Important If the or down arrows are pressed without pressing t...

Page 9: ... 0 Volts Level 3 115 5 Volts High Level 2 94 5 Volts Medium Level 1 75 5 Volts Low Yes there is Voltage Action Replace the Blower 107 500A No there is no Voltage at fan plug receptacle on the receiver Action Replace WSK MLT Fan will not turn off 1 Verify Fan is plugged into the WSK MLT receiver receptacle labeled fan Flame Control Check Authorized Technician only 1 Refer to Fig 6 verify solenoid w...

Page 10: ...IPI Factory Wiring Diagram Fig 7 IPI Wiring Diagram with WSK MLT Fig 8 3 ...

Page 11: ...ilot fireplaces 1 With the burner ON the Thermopile Millivolts must be greater than 200 Action Replace Thermopile if MV is less than 200 Standing Pilot Factory Wiring Diagram Fig 9 Standing Pilot Wiring Diagram with WSK MLT Fig 10 4 ...

Page 12: ...is installed on an exterior or non insulated wall The thermostat can read the wall cavity space temperature which can be hotter or colder then the actual room temperature Although others may fit the cover plate included with the WSK MLT is specially designed to accommodate the thermostat function of the WSK MLT Changing the panel around the wall switch will result in inaccurate temperatures Your L...

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