Health Innovations telecoil, User Manual

Page 1: ...hi BTE telecoil Behind The Ear User Guide Watch a short video on how to use and maintain the hi BTE telecoil at www hihealthinnovations com products BTE ...

Page 2: ...ring your devices 6 7 hi BTE telecoil ear tube tip 8 9 Battery 10 11 Using with telephones and cellular phones 12 Changing program and volume settings 13 14 Troubleshooting 15 16 Warranty return and service 17 Technical specifications 18 19 FDA statements 20 21 Watch a short video on how to use and maintain the hi BTE telecoil at www hihealthinnovations com products BTE ...

Page 3: ...our devices If you are new to hearing devices it may take a few weeks before you are completely comfortable with your devices and can fully enjoy the benefits Be patient as you adjust to hearing sounds that you may not have heard in a long time Some people prefer to start wearing their hearing aids a few hours a day while others wear them all day right after receiving them It s up to you Given tha...

Page 4: ...e as well as during our hearing aid orientation teleconferences Your own voice may initially sound loud or some people describe it as though they are talking in a barrel This is very common and is called the occlusion effect After consistent use of the hearing aids for a few days most people no longer notice this If you are new to hearing devices you may hear background noise e g hum of a fan that...

Page 5: ...ch as getting away from noise and facing the sounds you are trying to hear It is not necessary to remove your hearing aids at security checkpoints e g airports Please remove your hearing devices for CT and MRI scans or for other electromagnetic procedures At hi HealthInnovations we care deeply about our customers If you have questions that are not addressed in this guide or the resources on our we...

Page 6: ...hey may damage it If the device becomes wet do not attempt to dry it in an oven or microwave Open the battery door remove the battery and let the device dry naturally for 24 hours When you re not wearing your hi BTE telecoil open the battery door to allow any moisture to evaporate Store your device in a safe dry place away from direct sunlight and avoid extreme temperatures Remove your hearing dev...

Page 7: ...door to turn on your device Open the door to turn off the device Left Right Upon opening the battery door a red dot indicates the device is for the right ear The absence of a dot indicates the left ear 4 Serial number Each device has a unique serial number 5 Ear tube ear tip each device comes with an ear tube tip that connects to the device speaker Sound travels through the ear tube tip to your ea...

Page 8: ...door 2 OFF When you re not wearing your device keep the battery door open to extend battery life Fully opening the battery door allows internal moisture to evaporate which keeps device electronics working well Wearing your devices Place your hi BTE telecoil over the top of your ear until it rests securely behind your ear Turning devices on and off ...

Page 9: ...he ear tip into the ear canal and curl tuck the retention loop along the body of your ear Allergic reactions to hearing devices are unlikely However if you experience skin irritation redness or soreness in or around your ears please contact your physician ...

Page 10: ...ip every three months Removing ear tube tip from device Grasp the device end of the ear tube gently turn 90 degrees and pull to remove the ear tube from the device Attaching ear tube tip to device Gently push the device end of the ear tube onto the device until it snaps into position 1 Turn 90 degrees 2 Pull the device end of ear tube ...

Page 11: ...ough the ear tube starting at the device end until it comes out at the ear tip end then pull the cleaning wire all the way through Be sure to wipe off the wire before the next cleaning Note Ensure the wire goes through the ear tube in only one direction from device end to ear tip end Do not reverse the wire back through the ear tube Clean the ear tip with a dry cloth ear tip end device end ...

Page 12: ...minutes indicates that the battery needs to be replaced If you do not change your battery you will hear another warning of six double beeps at which time your device will automatically turn off Battery warning information Dispose of used batteries in an environmentally friendly way Do not place batteries in your mouth If swallowed contact your physician immediately or call the National Battery Hot...

Page 13: ...ry 2 Using the plastic tab of a fresh battery place the battery into the battery door While holding the battery in place peel off the plastic tab 3 To fully activate the battery wait for a minute before gently closing the battery door If the door does not close easily check to see if the battery was inserted properly ...

Page 14: ...andards of International Electromagnetic Compatibility However not all cell phones are device compatible Please check with your cellular phone carrier hi BTE telecoil This device contains a telecoil which receives electromagnetic signals directly from the telephone and converts it to sound The telecoil setting which is program 3 turns off the device s microphone so you can hear more clearly on the...

Page 15: ...round noise such as a motor running In addition to the program buttons you have a volume control that you can use if you feel that the aids are too loud or too soft Keep in mind that you do not have to make any changes in the programs or volume control if the aids sound good to you They will return to the last setting you used when you turn them off and then back on by opening and closing the batt...

Page 16: ...evice will beep to let you know which program has been selected Each time the battery is taken out and then put back in the device defaults back to program 1 Volume control The rocker switch on your hi BTE telecoil also allows you to choose between five volume levels Press and quickly release the top of the rocker switch to increase the volume Press and quickly release the bottom of the rocker swi...

Page 17: ...replace ear tube tip Programming adjustment Contact Customer Service 2 Three double beeps Low battery Replace battery 3 Whistling or feedback Ear tips not inserted properly Remove and reinsert Hair or clothing near ear Remove hair or clothing near ear Check for cracks in ear tube Replace ear tube tip 4 Poor fit Ear tip falling out of your ears Contact Customer Service ...

Page 18: ... are hearing aid dryers that you can purchase to reduce moisture problems Our Customer Service team or your provider can help you If you have internet access another good resource is www hearingloss org To avoid wax related issues Refer to your user guide or the videos on our website www hiHealthInnovations com for more information on how to clean the ear tubes and tips Ask your physician about wa...

Page 19: ...ar tubes tips and accessories hi HealthInnovations is the only authorized service center for your warranty service Please contact Customer Service at 1 855 523 9355 to obtain a return authorization code and a shipping label Return policy Each device offers a 70 day money back guarantee from the date of shipment To cancel your purchase and receive a full refund you must give or mail written notice ...

Page 20: ...dB SPL Average full on gain 123 dB SPL Peak gain 51 dB Reference test gain 41 dB Frequency range 200 5200 Hz Total harmonic distortion 800 2 Total harmonic distortion 1600 2 Equivalent input noise 32 dB SPL Battery current drain 0 85 mA Induction coil sensitivity 100 dB SPL Attack 6 mS and release 75 mS ...

Page 21: ...19 hi BTE telecoil input output curve Input Output OSL90 FRC response 300 hi BTE telecoil saturation output curve hi BTE telecoil frequency response curve ...

Page 22: ...i Audiometric air bone gap equal to or greater than 15 decibels at 500 hertz Hz 1 000 Hz and 2 000 Hz vii Visible evidence of significant cerumen accumulation or a foreign body in the ear canal viii Pain or discomfort in the ear Important notice for prospective aid users Good health practice requires that a person with hearing loss have a medical evaluation by a licensed physician preferably a phy...

Page 23: ... which you may decide if you want to purchase the hearing aid Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician The exercise of such a w...

Page 24: ...ories please visit www hiHealthInnovations com or call 1 855 523 9355 TTY 711 8 a m 6 p m CT Monday Friday 2012 hi HealthInnovations V2 SPRJ6631 Watch a short video on how to use and maintain the hi BTE telecoil at www hihealthinnovations com products BTE ...