Troubleshooting & Service
If your hearing aid is:
WHISTLING (FEEDBACK)
If your hearing aid is:
WEAK, DISTORTED, DEAD
If your hearing aid requires service, send it to:
Hearing Help Express • 105 N First St • PO Box 586 • DeKalb, IL 60115-0586
17
1. Turn the volume down, it may be set
too high. (p.12)
2. Try using Setting 3 (Whistle reduction/
telephone). (p. 13)
3. Check that your ear tip is inserted
correctly. (p. 10-11)
4. Try a larger size ear tip. (p. 9)
5. Verify that the slim-tubing is attached
correctly and that it is soft and in good
condition (p. 7). If the slim-tubing has
hardened or is damaged, it should be
replaced. (p. 6-7)
6. Your Style Pro may whistle when a hand,
hat or other object is near it, bouncing
amplified sound back into it.
1. Check that the battery is inserted
correctly. (p. 5)
2. Try a fresh battery.
3. Clean your Style Pro, microphone ports,
slim-tubing and ear tip. (p. 14-15)
4. Style Pro goes dead periodically, but comes
on after several hours of rest, the problem
may be a build-up of humidity. Try stor-
ing it in a “dry-aid kit” when not in use.
Call toll-free to order. (p. 14)
1. Enclose a note with your name, address,
phone number and a description of what
is wrong with your hearing aid.
2. If your hearing aid is out of warranty, also
include payment.
(Call to verify price.)
3. Pack your hearing aid securely in a sturdy
box.
(Do not mail hearing aids in an
envelope, they could be destroyed
during shipping!)
We recommend
insured mail or UPS for your protection.
