Hearthstone Quality Home Heating Products, Inc
®
Craftsbury (Model 8392)
38
L
IMITED
W
ARRANTY
These warranties give you specific legal rights. You may also have other rights, which vary from State to
State.
Hearthstone Quality Home Heating Products, Inc. (Hearthstone) warrants to the original retail purchaser only (the
“Original Purchaser”) the new appliance manufactured by Hearthstone, purchased by the Original Purchaser and
installed by an authorized Hearthstone dealer or their designated representative against any of the occurrences
listed in this document that result from defects in material or workmanship. This warranty is not transferrable. All
obligations of Hearthstone under this document commence on the date of the Original Invoice (the “Purchase
Date”). The term “Limited Lifetime” is defined as 10 years from the beginning of warranty coverage.
Hearthstone appliances are designed to be operated only with the fuels listed in your owner’s manual.
Catalytic combustor LIMITED LIFETIME WARRANTY:
The catalytic combustors are covered directly by the
combustor manufacturer, Applied Ceramics. Included with your stove you will find the LIMITED LIFETIME
WARRANTY for the catalysts, as well as a warranty card.
Catalyst Model Number:
ACI-6M2
Catalyst Manufacturer: APPLIED CERAMICS
APPLIED CERAMICS warrants to the consumer who purchases a FIRECAT STEEL COMBUSTOR as a
component in an EPA certified solid fuel appliance, to replace at no charge to the consumer the FIRECAT STEEL
COMBUSTOR that ceases to function with two (2) years from the date of purchase by the original consumer,
provided that the following conditions are met:
(1) A copy of the original bill of sale that includes place and date of purchase must be submitted with the
warranty claim.
(2) The original FIRECAT STEEL COMBUSTOR must be returned to APPLIED CERAMICS
(3) The FIRECAT STEEL COMBUSTOR must not have been mechanically abused, nor must the wrong
fuels have been used in the appliance.
If after two years the FIRECAT STEEL COMBUSTOR fails to function, the prorated warranty will allow
replacement at the following special price schedule:
Year 3
$130.00
Year 4
$140.00
Year 5
$150.00
Year 6
$160.00
Year 7 and after at current retail price
Conditions 1, 2, and 3 also apply to the Prorated portion of the warranty. Any EPA certified solid fuel appliance
will receive one replacement catalyst for each defective catalyst returned during the three year period. The
consumer will be responsible for any removal, any servicing, and return of any items required for filing the warranty
claim. This warranty is APPLIED CERAMIC’S exclusive warranty, and APPLIED CERAMICS, disclaims any other
express or implied warranty for the FIRECAT STEEL COMBUSTOR, including any warranty or merchantability
fitness for a particular use.
Ensure the catalyst is well wrapped and padded for shipment in bubble wrap, or similar material. Ship the catalyst
with padding inside of a cardboard box.
All warranty claims must include $12.50 for postage and handling within the continental U.S. Alaska and Canada
claims must include $35.00.
