HearthStone Santa Fe 8761, Owner'S Manual

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QUALIFYING FOR WARRANTY COVERAGE 

To obtain performance of any obligation under this document, the Original Purchaser must, 

within the 

applicable warranty time period

, contact Hearthstone, at the address listed in the Warranty Registration 

section below, or a Dealer for instructions regarding the return of defective parts for repair, the return of 
the stove for repair, or a Dealer service call. The Original Purchaser should refer to the Dealer network 
search engine contained on Hearthstone’s Web site (

www.Hearthstonestoves.com

), to find a Dealer 

nearest the Original Purchaser’s location.   
 

REMEDY 

The remedy for any breach of the foregoing warranties will consist of repair or replacement, 

at Hearthstone’s option, of any covered defect in the Stove.  When the Original Purchaser contacts 
Hearthstone or a Dealer, Hearthstone or the Dealer, as the case may be, will instruct the Original 
Purchaser to 

either

 return the defective part, or the entire Stove (if needed), with shipping prepaid, to 

Hearthstone, or a Dealer, 

or

 allow a Dealer to make a service call at the place where the Stove is located. 

In the event the Original Purchaser refuses to allow a Dealer to make a service call, Hearthstone, or a 
Dealer, as the case may be, will request that the Original Owner return the defective part, or the entire 
Stove (if needed), with shipping prepaid, to Hearthstone or a Dealer. 

Notwithstanding any other 

provision of this document, the Original Purchaser shall pay for any travel fees and service charges 
related to a Dealer’s service call

.   

Parts:

  Hearthstone will replace defective parts covered by the foregoing warranties at no charge. 

Labor:

  Within the first (1

st

) year after the Purchase Date, Hearthstone will pay for warranty labor 

performed by a Dealer at Hearthstone’s published labor rates in effect at the time the labor is performed. 
Thereafter, the Original Purchaser is responsible for the cost of labor. 

Shipping cost for parts:

  Within the first ninety (90) days after the Purchase Date, Hearthstone will pay 

for the shipping of Stove parts covered by any of the foregoing warranties to and from Hearthstone or a 
Dealer, as the case may be. Thereafter, the Original Purchaser is responsible for all shipping costs related 
to shipping Stove parts to and from Hearthstone or a Dealer, as the case may be. 

Shipping cost for the Stove:

  Within the first (1

st

) year after the Purchase Date, if the Original Purchaser 

is instructed to return the Stove to Hearthstone or a Dealer for repair, Hearthstone will pay fifty percent 
(50%) and the Original Purchaser will pay fifty percent (50%) of the shipping costs related to shipping the 
Stove to and from Hearthstone or a Dealer, as the case may be. Thereafter, the Original Purchaser is 
responsible for one hundred percent (100%) of all of the shipping costs related to shipping the Stove to 
and from Hearthstone or a Dealer, as the case may be. Notwithstanding any other provision of this 
document, in no event will Hearthstone pay for any Dealer fees or other fees for pick up or delivery of the 
Stove returned for repair; the Original Purchaser will be responsible for any such fees. 
 

WARRANTY REGISTRATION 

The Original Purchaser may send a completed and signed Warranty Registration Form, which is enclosed 
in the Stove warranty packet, to the following address: 

Hearthstone Quality Home Heating Products, Inc. 

Warranty Department 

317 Stafford Avenue 

Morrisville, VT 05661-8695 

NOTE: SENDING IN THE SIGNED WARRANTY REGISTRATION FORM IS 

NOT

 A 

CONDITION OF WARRANTY COVERAGE OR, HEARTHSTONE’S PERFORMANCE.