Heat & Glo PRIMO48, Owners Manual Care And Operation

Page 1: ...L CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLOW CHILDREN TO TOUCH GLASS A glass barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at risk individuals DO NOT store or use gasoline or other flam mable vapors and liquids in the vicinity of this or any other appliance What to...

Page 2: ...orte Sorte De De Gaz Gaz N NA ATURAL TURAL GAS GAS MADE MADE IN IN USA USA Minimum Minimum Permissible Permissible Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment Adjustment Approved Approved Minimum Minimum De De Gaz Gaz Acceptable Acceptable 0 0 0 0 in in w c w c Po Po Col Col d eau d eau Maximum Maximum Pressure Pressure Pression Pression 0 0 0 0 in in w c w c Po Po...

Page 3: ...ass Specifications 6 C BTU Specifications 6 3 Important Safety and Operating Information A Appliance Safety 7 B General Operating Parts 8 C Fuel Specifications 8 D Wall Surface TV Guidelines 8 E Before Lighting Appliance 10 F Lighting Instructions IPI 11 G Appliance Break In 12 H Heat Management 12 I Operation During A Power Outage 12 J Detailed Component Operating Instructions 13 4 Maintenance an...

Page 4: ...coverage begins on the date of original purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent authorized HHT dealer distributor whichever occurs earlier The warranty shall commence no later than 24 months following the date of product shipment from HHT regardless of the ins...

Page 5: ...ED ABOVE WARRANTY EXCLUSIONS This warranty does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes may occur This is not a flaw and is not covered under warranty Damage to printed plated or enameled surfaces caused by fingerprints accidents misuse scratches melted items or other extern...

Page 6: ...ardous locations such as bathtub enclosures as defined by the Consumer Product Safety Commission CPSC The tempered glass has been tested and cer tified to the requirements of ANSI Z97 1 and CPSC 16 CFR 1202 Safety Glazing Certification Council SGCC 1595 and 1597 Architectural Testing Inc Reports 02 31919 01 and 02 31917 01 This statement is in compliance with CPSC 16 CFR Sec tion 1201 5 Certificat...

Page 7: ...ervice technician Contact your dealer for more information or visit www hpba org safety information To prevent unintended operation when not using your fire place for an extended period of time summer months vacations trips etc Remove batteries from remote controls Turn off wall controls Unplug 6 volt adapter plug A glass barrier designed to reduce the risk of burns from the hot viewing glass is p...

Page 8: ...al operating parts of the appliance and the section of this manual in which they are discussed BARRIER GLASS FIREBOX GLASS SECTION 4 OPTIONAL HEAT ZONES SECTION 3 4 OPTIONAL HEAT OUT PRIMO SECTION 6 POWER VENT SECTION 3 4 OUTSIDE WALL INSIDE WALL Figure 3 2 Wall Surface Temperatures Above Appliance MEASUREMENTS FROM TOP EDGE OF THE OPENING 6 in TO CEILING 110 F APPLIANCE FRONT 31 in FIREPLACE OPEN...

Page 9: ... should not be used in situaƟŽŶs where the actual TV temperature exceeds the manufacturers maximum allowable operaƟŶŐ temperatures idĞŶƟĮĞĚ in the TV s technical speciĮcaƟons Contact the TV s manufacturer directly if you have you cannot locate this informaƟon or have queƐƟŽŶs regarding the ŝŶĨŽƌŵĂƟŽŶ 3 Mantel height and depth must conform to mantel requirements specŝĮed in the Įreplace installaƟŽn...

Page 10: ...box glass is sealed and in the proper position and that the integral glass barrier is in place Ensure the appliance is vented with the approved power vent system PVI SLP or PVLP SLP Ensure the appliance is equipped with HEAT ZONE PRIMO and or HEAT OUT PRIMO Barrier glass is installed properly with THIS SIDE OUT text on outside See Section 4 C Ensure there is a vertical gap of approximately 3 8 inc...

Page 11: ...ompanying appliance Hot while in operation DO NOT touch Keep children clothing furniture gasoline and other liquids having flammable vapors away DO NOT operate the appliance with fixed glass assembly removed cracked or broken Replacement of the fixed glass assembly should be done by a licensed or qualified service person Immediately call your gas supplier from a neighbor s phone Follow the gas sup...

Page 12: ... the optional HEAT ZONE PRIMO systems for heat management with the PRIMO The HEAT ZONE PRIMO must be installed by a qualified service technician at the time of appliance installation The PRIMO will not function properly unless the HEAT ZONE PRIMO systems are properly installed HEAT ZONE PRIMO systems are designed to keep the barrier glass from overheating and to keep the controls and gas train coo...

Page 13: ...utomatically shuts down the fireplace after nine hours of continuous operation without receiving a command from the remote J Detailed Component Operating Instruc tions Appliance ON OFF Use the IntelliFire Plus Remote Control to control the ON OFF function of the appliance Follow instructions included with the installed control IntelliFire Plus NG LP GAS TYPE SELECTOR SWITCH FLAME HI LOW SWITCH STA...

Page 14: ...ack Wire Green Wire Orange Wire Yellow Wire LED Color Switches LED Lighting WARNING Risk of Shock Label all wires prior to disconnection when servicing controls Wiring errors can cause improper and dangerous operation Verify proper operation after servicing WARNING Risk of Shock Replace damaged wire with type 105 C rated wire Wire must have high temperature insulation The functions and colors for ...

Page 15: ...ned temperature This process will take approximately 10 20 minutes After a qualified service technician has installed the ap pliance including the PowerFlow Heat Management system follow the instructions supplied with the appliance manual for operation Contact your dealer if you have questions For additional information see the instructions included with the HEAT ZONE PRIMO or HEAT OUT PRIMO produ...

Page 16: ...Control Compartment Firebox Top Annually Burner Ignition Operation Annually A Maintenance Frequency and Tasks The matrix below is an overview of maintenance tasks to be performed on the appliance Sections B and C give details and instructions needed to assist the appropriate person in performing the tasks When properly maintained your fireplace will give you many years of trouble free service Cont...

Page 17: ...n building additions decks fences or sheds Verify fan is working properly WARNING Risk of Shock Before performing any main tenance or repair to the power vent assembly make sure electrical power to the fireplace is disconnected Access Panel Inspect at least annually Ensure vertical gap located between transition media tray and bottom edge of the barrier glass is free of dust and debris Venting Fre...

Page 18: ...or scratches Avoid striking scratching or slamming glass Avoid abrasive cleaners DO NOT clean glass while it is hot Replace as a complete assembly Prepare a work area large enough to accommodate firebox glass assembly and barrier glass by placing a drop cloth on a flat stable surface Note Firebox glass assembly and gasketing may have residue that can stain carpeting or floor surfaces Cleaning Barr...

Page 19: ... of fire place to disengage from the key slots See appliance installation manual 2 Remove unscrew D shaped retaining tabs 3 The glass rests against the barrier glass support bracket See Figure 4 3 4 Use suction cups to remove barrier glass 5 Rotate tilt the bottom of the glass outward to remove See Figure 4 2 6 Set the glass on a prepared work surface Figure 4 4 Glass Gasket Detail Black Granite F...

Page 20: ... TRAY TRANSITION MEDIA TRAY ROCK LEDGE Firebox Gasket Seal and Firebox Glass Assembly Inspection Frequency Annually By Qualified Service Technician Tools needed Protective gloves suction cups drop cloth and a stable work surface Inspect condition of gasket seal Inspect firebox glass for scratches and nicks that can lead to breakage when exposed to heat Confirm there is no damage to glass or glass ...

Page 21: ...llation Manual for required air shutter setting Verify air shutter is clear of dust and debris Inspect orifice for soot dirt and corrosion Verify orifice size is correct See Service Parts List for proper orifice sizing Verify manifold and inlet pressures Adjust regulator as required Inspect pilot flame pattern and strength See Figure 4 7 for proper pilot flame pattern Clean or replace orifice spud...

Page 22: ...g noise coming from the fireplace during the first few heating and cooling cycles This noise is associated with settling rock and some minor cracking of larger pieces of rock This will lessen over time as the glass rock is conditioned to the heating and cool ing temperature changes Rocks falling through basepan It is expected that a few small pieces of rock may fall through the basepan and come to...

Page 23: ...r metal object C Ignitor gap is too large Verify gap of igniter to right side of pilot hood The gap should be approximately 17 in or 1 8 in 3 mm 2 Pilot won t light there is no noise or spark A No power transformer installed incorrectly Verify that transformer is installed and plugged into module Check voltage of transformer at connection to module Acceptable read ings of a good transformer are be...

Page 24: ...sensing rod to white sensor wire Polish flame sens ing rod with fine steel wool to remove any contaminants that may have accumulated on flame sensing rod Verify continuity with a multi meter with ohms set at lowest range Replace pilot if any damage is detected 5 Appliance lights and runs for a few minutes and then shuts down and or appliance cycles on and off A A shorted or loose connection in fla...

Page 25: ...4 Verify that the vent termination is not blocked 5 If 1 thru 4 are complete connect black and red wires to bypass vacuum switch If mal function is corrected lock out system until the vacuum switch can be replaced 6 Verify 3 8 in barrier glass gap is maintained and not obstructed 3 Main Closes 5 seconds later pilot sparking with Blower ON If condition persists for 60 seconds 8K 1 locks out with 3 ...

Page 26: ...that the venting is connected and sealed properly 4 Verify that the vent termination is not blocked 5 If 1 thru 4 are complete connect black and red wires to bypass vacuum switch If malfunction is corrected lock out system until the vacuum switch can be replaced 6 Verify 3 8 in barrier glass gap is maintained and not obstructed 3 Main Closes 5 seconds later pilot sparking with Blower ON If conditi...

Page 27: ...ed outside the home building HEAT ZONE PRIMO A heat management system in which the heat can be transferred to another room with in the home building For safety Verify that the heat management fan s is not blocked or obstructed Verify that the heat management fan s is operational Contact your dealer if you have questions Fire Art Fire art accessories may be installed by a qualified ser vice technic...

Page 28: ... 199 2 Plate Cover Gas 2310 158 3 Bottom glass 2300 018 4 Light Tray Assembly 2310 014 5 Glass Assembly Burner 2310 017 6 Glass Tray Qty 2 req 2310 127 7 Shield Pilot 2310 139 8 Rock Tray 2310 126 9 Burner Assembly 2310 007 Y 10 Glass Assembly GLA2310 019 11 Transitions Rock Tray Assembly 2310 027 12 Light Tray Assembly Transition 2310 013 13 Panel Bottom 2310 111 14 Plate Cover Electrical 2310 14...

Page 29: ...Gas 2310 158 3 Bottom glass 2300 018 4 Light Tray Assembly 2310 014 5 Glass Assembly Burner 2310 017 6 Glass Tray Qty 2 req 2310 127 7 Shield Pilot 2310 139 8 Rock Tray 2310 126 9 Burner Assembly 2310 007 Y 10 Glass Assembly Qty 2 req GLA2310 019 11 Transitions Rock Tray Assembly Qty 2 req 2310 027 12 Light Tray Assembly Transition Qty 2 req 2310 013 13 Panel Bottom Qty 2 req 2310 111 14 Plate Cov...

Page 30: ...req 2321 199 2 Plate Cover Gas 2310 158 3 Bottom glass 2321 018 4 Light Tray Assembly 2329 014 5 Glass Assembly Burner 2329 017 6 Glass Tray Qty 2 req 2329 127 7 Shield Pilot 2310 139 8 Rock Tray 2329 126 9 Burner Assembly 2329 007 Y 10 Glass Assembly GLA2329 019 11 Transitions Rock Tray Assembly 2329 027 12 Light Tray Assembly Transition 2329 013 13 Panel Bottom 2329 111 14 Plate Cover Electrical...

Page 31: ...Gas 2310 158 3 Bottom glass 2321 018 4 Light Tray Assembly 2329 014 5 Glass Assembly Burner 2329 017 6 Glass Tray Qty 2 req 2329 127 7 Shield Pilot 2310 139 8 Rock Tray 2329 126 9 Burner Assembly 2329 007 Y 10 Glass Assembly Qty 2 req GLA2329 019 11 Transitions Rock Tray Assembly Qty 2 req 2329 027 12 Light Tray Assembly Transition Qty 2 req 2329 013 13 Panel Bottom Qty 2 req 2329 111 14 Plate Cov...

Page 32: ...req 2321 199 2 Plate Cover Gas 2310 158 3 Bottom glass 2331 018 4 Light Tray Assembly 2336 014 5 Glass Assembly Burner 2336 017 6 Glass Tray Qty 2 req 2336 127 7 Shield Pilot 2310 139 8 Rock Tray 2336 126 9 Burner Assembly 2336 007 Y 10 Glass Assembly GLA2336 019 11 Transitions Rock Tray Assembly 2336 027 12 Light Tray Assembly Transition 2336 013 13 Panel Bottom 2336 111 14 Plate Cover Electrical...

Page 33: ...r Gas 2310 158 3 Bottom glass 2331 018 4 Light Tray Assembly 2336 014 5 Glass Assembly Burner 2336 017 6 Glass Tray Qty 2 req 2336 127 7 Shield Pilot 2310 139 8 Rock Tray 2336 126 9 Burner Assembly 2336 007 Y 10 Glass Assembly Qty 2req GLA2336 019 11 Transitions Rock Tray Assembly Qty 2req 2336 027 12 Light Tray Assembly Transition Qty 2req 2336 013 13 Panel Bottom Qty 2req 2336 111 14 Plate Cover...

Page 34: ...umers Provide model number and serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER 16 LED Lightbar Connection 2300 753 17 LED Board 2310 062 Y 18 On Off Switch 3 Switches LED 2155 204 Y Additional service part numbers on following page Beginning Manufacturing Date April 2015 Ending Manufacturing Date Active LED Light Co...

Page 35: ...60ST 582 826 Y Ori ce LP 45C 582 845 Y Ori ce NG 23C PRIMO72 72ST 582 823 Y 20 1 Flex Ball Valve Assembly 302 320A Y 20 2 Valve NG 2166 302 Y Valve LP 2166 303 Y 20 3 Elbow Qty 2 req 4021 045 20 4 Transformer 6 Volt Wall 2326 131 Y 20 5 Junction Box 4021 013 Y 20 6 LED 12V Power Supply 2273 308 Y 20 7 Limit Switch Powervent 2310 202 Y Heat Management 2310 204 Y 20 8 AUX RC300 2166 335 Y 20 9 8K1 P...

Page 36: ...to the MODLOG Installation instructions 2310 935 SRV2310 750 SRV2310 751 SRV2310 752 SRV2310 753 SRV2310 754 SRV2310 755 SRV2310 756 Remote RC300 Transmitter 2166 330 Y Touch Up Paint TUP GBK 12 Y Wire Plug Assembly A complete wiring schematic is located in the Installation Manual 2005 021 Y 3 Lead Jumper LED 2155 752 Y Wall Switch Control LED Switch 2155 755 Y Jumper Wire Reset Switch 2179 300 Y ...

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