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Heat & Glo SL-550BE, Owner'S Manual

The Heat & Glo SL-550BE is a top-of-the-line gas fireplace that will add warmth and ambiance to any space. With its sleek design and innovative features, owning this product is a delight. To familiarize yourself with its operation and maintenance, download the free Owner's Manual from our website 88.208.23.73:8080.

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Heat & Glo  •  SL-550BE, SL-550BE-IPI  •  2114-900 Rev. H  •  2/08

54

A.  Standing Pilot Ignition System

14

14 

Troubleshooting  

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service.  If you do 
experience a problem, this troubleshooting guide will assist a qualifi ed service person in the diagnosis of a problem and the 
corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed service technician. 

Symptom

Possible Causes

Corrective Action

1.  After repeated triggering 
of the red or black piezo 
ignitor button, the spark 
ignitor will not light the pilot.

a. Defective ignitor.

Check the spark at the electrode and pilot. If no spark and electrode 
wire is properly connected, replace the ignitor.

b. Defective pilot or misaligned 
electrode (spark at electrode).

Using match, light the pilot. If the pilot lights, turn off the pilot and 
trigger the red piezo ignitor button again. If the pilot lights, an im-
proper gas/air mixture caused the bad lighting and a longer purge 
period is recommended. If the pilot will not light, ensure the gap 
at the electrode and pilot is one-eighth (1/8) inch to have a strong 
spark. If the gap is OK, replace the pilot.

c. No gas or low gas pressure.

Check the remote shut-off valves from the fi replace. Usually, there 
is a valve near the gas main. There can be more than one (1) valve 
between the fi replace and the main.

d.  No LP in tank.

Check the LP (propane) tank. You may be out of fuel.

2.  The pilot will not stay lit 
after carefully following the 
lighting instructions.

a. Defective thermocouple.

Check that the pilot fl ame impinges on the thermocouple. Clean 
and/or adjust the pilot for maximum fl ame impingement.

Ensure that the thermocouple connection at the gas valve is fully 
inserted and tight (hand tighten plus 1/4 turn).

Disconnect the thermocouple from the valve, place one millivolt 
meter lead wire on the tip of the thermcouple and the other meter 
lead wire on the thermocouple copper lead. Start the pilot and hold 
the valve knob in. If the millivolt reading is less than 15mV, replace 
the thermocouple.

b.  Defective valve.

If the thermocouple is producing more than 15 millivolts, replace 
faulty valve.

3.  The pilot is burning, 
there is no burner fl ame, 
the valve knob is in the ON 
position, and the ON/OFF 
switch is in the ON position.

a. ON/OFF switch or wires 
defective.

Check the ON/OFF switch and wires for proper connections. Place 
the jumper wires across the terminals at the switch. If the burner 
comes on, replace the defective switch. If the switch is OK, place the 
jumper wires across the switch wires at the gas valve. If the burner 
comes on, the wires are faulty or connections are bad.

b. Thermopile may not be gener-
ating suffi cient millivoltage.

If the pilot fl ame is not close enough physically to the thermopile, 
adjust the pilot fl ame.

Be sure the wire connections from the thermopile at the gas valve 
terminals are tight and that the thermopile is fully inserted into the 
pilot bracket.

Check the thermopile with a millivolt meter. Take the reading at 
TH-TP&TP terminals of the gas valve. The meter should read 325 
millivolts minimum, while holding the valve knob depressed in the 
pilot position, with the pilot lit, and the ON/OFF switch in the OFF 
position. Replace the faulty thermopile if the reading is below the 
specifi ed minimum.

With the pilot in the ON position, disconnect the thermopile leads 
from the valve. Take a reading at the thermopile leads. The read-
ing should be 325 millivolts minimum. Replace the thermopile if the 
reading is below the minimum.

Summary of Contents for SL-550BE

Page 1: ...alified personnel Hearth Home Technologies suggests NFI certified or factory trained professionals or technicians supervised by an NFI certified professional Leave this manual with party responsible for use and operation DO NOT DISCARD Important operating and maintenance instructions included Read understand and follow these instructions for safe installation and operation In the Commonwealth of M...

Page 2: ...c appliance can be found on the rating plate usually located in the control area of the appliance Homeowner Reference Information Heat Glo a of Hearth Home Technologies Inc 20802 Kensington Boulevard Lakeville MN 55044 brand Not for use with solid fuel Ne doit pas entre utilise avec un combustible solide This appliance must be installed in accordance with local codes if any if not follow ANSI Z223...

Page 3: ...Pipe 32 C Installing Heat Shield and Horizontal Termination Cap DVP Pipe 33 D Assembly of Vent Sections SL pipe 34 E Installing Wall Shield Firestops and Horizontal Termination Cap SL Pipe 35 F Installing Roof Flashing and Vertical Termination Cap 36 9 Gas Information A Fuel Conversions 38 B Gas Pressures 38 C Gas Connection 38 10 Electrical Information A Recommendation for Wire 40 B Connecting to...

Page 4: ...Minimum Input BTU h Orifice Size DMS SL 550BE NG SL 550BE IPI NG US 0 2000 ft 19 100 N A 45 CANADA 2000 4500 ft 17 190 N A 46 SL 550BE LP SL 550BE IPI LP US 0 2000 ft 19 300 N A 55 CANADA 2000 4500 ft 17 370 N A 56 A Appliance Certification E Non Combustible Materials Specification Material which will not ignite and burn Such materials are those consisting entirely of steel iron brick tile concret...

Page 5: ...d heating appliance or equipment The sign shall read in print size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OB STRUCTIONS Inspection The state or local gas inspector of the side wall horizon tally vented gas fueled equipment shall not approve the installation unless upon inspection the inspector ob serves carbon monoxide detectors and signage installed in ac...

Page 6: ... packaging The vent system components and trim doors are shipped in separate packages The gas logs may be packaged separately and must be field installed Report to your dealer any parts damaged in shipment particularly the condition of the glass Read all of the instructions before starting the insta llation Follow these instructions carefully during the installation to ensure maximum safety and be...

Page 7: ...IGN PURPOSES ONLY Illustrations diagrams are not drawn to scale Actual installation may vary due to individual design preference Fire Risk Provide adequate clearance Around air openings To combustibles For service access Locate appliance away from traffic areas A Selecting Appliance Location When selecting a location for your appliance it is important to consider the required clearances to walls s...

Page 8: ...re ments of local building codes Local building codes MUST be checked Chases should be constructed in the manner of all out side walls of the home to prevent cold air drafting prob lems The chase should not break the outside building envelope in any manner Walls ceiling base plate and cantilever floor of the chase should be insulated Vapor and air infiltration barriers should be installed in the c...

Page 9: ...DC44SBP W HTKDC44SBP 9 1 4 in 29 3 8 in KENWOOD CORNER CABINET KDA44SBP 0 29 3 8 in KENWOOD CORNER CABINET W BASE KDA44SBP W HTKDA44SBP 9 1 4 in 29 3 8 in KENWOOD MANTEL AFKDMPA 0 See Note 3 27 3 8 in KENWOOD MANTEL W BASE AFKDMPA W HTKDMPA 9 1 4 in 29 3 8 in LAURENT SURROUND LAURENT 32 1 1 2 in N A CAMDEN SURROUND CAM550PG 0 N A CAMDEN SURROUND W HEARTH CAM550PGH 1 3 4 in N A CAMDEN SURROUND W MA...

Page 10: ...endicular wall Figure 3 5 Clearances to Mantel Legs or Wall Projections Acceptable on both sides of opening 5 3 8 IN MINIMUM 3 IN MINIMUM Note Clearance from opening to perpendicular wall UNLIMITED Figure 3 6 Wall Projection Acceptable on one side of opening Figure 3 4 Non Combustible Zone 1 2 in SHEETROCK OR COMBUSTIBLE MATERIAL 3 1 2 in 1 2 in NON COMBUSTIBLE ZONE 5 6 7 8 9 10 3 4 5 12 11 10 9 8...

Page 11: ...ontal clearances from this surface Measure vertical clearances from this surface Figure 4 3 Multiple Vertical Termination Figure 4 2 specifies minimum vent heights for various pitched roofs See Figure 4 4 for specific clearances 3 foot minimum in snow regions HORIZONTAL OVERHANG VERTICAL WALL GAS DIRECT VENT TERMINATION CAP 12 X ROOF PITCH IS X 12 LOWEST DISCHARGE OPENING 2 FT MIN 20 INCHES MIN H ...

Page 12: ...nd with an overhang are permitted with the dimensions specified for vinyl or non vinyl siding and soffits 1 There must be 3 feet minimum between termination caps 2 All mechanical air intakes within 10 feet of a termination cap must be a minimum of 3 feet below the termination cap 3 All gravity air intakes within 3 feet of a termination cap must be a minimum of 1 foot below the termination cap See ...

Page 13: ...Figure 5 1 5 Vent Information and Diagrams A Vent Table Key The abbreviations listed in this vent table key are used in the vent diagrams C Measuring Standards Vertical and horizontal measurements listed in the vent diagrams were made using the following standards 1 Pipe measurements are shown using the effective length of pipe see Figure 5 2 2 Measurements are made from the appliance outer wrap n...

Page 14: ... with no more than inch sag between supports A support is required at each change in venting direction and in any location where it is necessary to maintain the necessary clearance to combustibles A simple up and out installation Fig ure 5 3 requires only enough support to maintain the necessary clearance to combustibles However the vent at tachment point and the firestop loca tion are considered ...

Page 15: ...ances around venting and firestop systems Install wall shield and ceiling firestops as specified Failure to keep insulation or other material away from vent pipe may cause fire WARNING Note There MUST be a 25 reduction in total H when using flex vent except when using the simple up and out installation see Figure 5 3 Note Use SL D Series components only Fire Risk When using SL HRC SS and SL HRC ZC...

Page 16: ...05 mm 1 1 2 ft 457 mm 2 ft 610 mm 2 1 2 ft 762 mm 4 ft 1 2 m 3 1 2 ft 1 1 m 6 ft 1 8 m 4 1 2 ft 1 4 m 14 ft 4 3 m H1 H2 MAX 14 ft 4 3 m V1 H1 H2 MAX 40 ft 12 2 m 1 Top Vent Horizontal Termination continued Fire Risk When using SL HRC SS and SL HRC ZC SS termination caps on top vented fireplaces a one foot minimum vertical vent section is required before installing first elbow When using DVP TB1 te...

Page 17: ... mm 5 ft 1 5 m 10 ft 3 0 m 3 1 2 ft 1 1 m 7 ft 2 1 m 14 ft 4 3 m 4 1 2 ft 1 4 m 14 ft 4 3 m 14 ft 4 3 m H1 H2 MAX 14 ft 4 3 m V1 V2 H1 H2 MAX 40 ft 12 2 m Note Use SL D Series components only Note There MUST be a 25 reduction in total H when using flex vent except when using the simple up and out installation see Figure 5 3 Fire Risk When using SL HRC SS and SL HRC ZC SS termination caps on top ve...

Page 18: ...ctor can be located in the appliance manual bag Note Be sure to rein stall the exhaust baffle after exhaust restrictor installation Exhaust restrictor Exhaust restrictor Exhaust restrictor Instructions 1 Install the exhaust restrictor over the center of the ex haust outlet in the firebox see Figure 5 8 2 Center the exhaust restrictor in the open end of the exhaust outlet and secure through the slo...

Page 19: ... H1 MAX 15 ft 4 6 m V1 V2 H1 MAX 40 ft 12 2 m V1 Minimum H1 H2 Maximum 90 Elbow Only 1 2 ft 152 mm 1 2 ft 152 mm 1 ft 305 mm 1 1 2 ft 457 mm 2 ft 610 mm 2 1 2 ft 762 mm 4 ft 1 2 m 3 1 2 ft 1 1 m 6 ft 1 8 m 4 1 2 ft 1 4 m 14 ft 4 3 m H1 H2 MAX 14 ft 4 3 m V1 V2 H1 H2 MAX 40 ft 12 2 m Note Use SL D Series components only Note There MUST be a 25 reduction in total H when using flex vent except when u...

Page 20: ... 5 11 V1 MIN H1 MAX V2 MIN H2 MAX V3 MIN 1 1 2 ft 457 mm 4 ft 1 2 m 4 ft 1 2 m 4 ft 1 2 m 3 1 2 ft 1 0 m V1 V2 V3 H1 H2 Maximum 40 ft 12 2 m Natural Gas and Propane NOTE There MUST be a 25 reduction in total H when using flex vent except when using the simple up and out installation see Figure 5 3 Note Use SL Series components only ...

Page 21: ...Rev H 2 08 Figure 5 13 Figure 5 12 Rear Vent Horizontal Termination No Elbows H1 9 in 229 mm Maximum Rear Vent Horizontal Termination One 45º Elbow Note Use DVP Series components only Note Use DVP Series components only H1 H1 H1 24 in Max 610 mm ...

Page 22: ...4 3 m H1 MAX 7 ft 2 1 m H1 H2 MAX 14 ft 4 3 m V1 H1 H2 MAX 40 ft 12 2 m Figure 5 14 Rear Vent Horizontal Termination Venting with 3 elbows H1 MAX V1 MIN H2 H3 MAX H1 H2 H3 MAX 1 1 2 ft 457 mm Back to back elbows 1 ft 305 mm 2 1 2 ft 762 mm 3 1 2 ft 1 1 m 1 ft 305 mm 2 ft 610 mm 5 1 2 ft 1 7 m 5 1 2 ft 1 7 m 2 ft 610 mm 4 ft 1 2 m 9 1 2 ft 2 9 m 7 1 2 ft 2 3 m 3 ft 914 mm 6 ft 1 8 m 13 1 2 ft 4 1 m...

Page 23: ...2 ft 610 mm 5 1 2 ft 1 7 m 3 ft 914 mm 7 1 2 ft 2 3 m H MAX 7 1 2 ft 2 3 m V1 H1 MAX 40 ft 12 2 m Rear Vent Vertical Termination Venting with 2 elbows H1 H2 MAX V1 MIN Back to back elbows 1 2 ft 152 mm 2 1 2 ft 762 mm 1 ft 305 mm 4 1 2 ft 1 4 m 2 ft 610 mm 6 1 2 ft 2 0 m 3 ft 914 mm H MAX 6 1 2 ft 2 m V H H1 MAX 40 ft 12 2 m Note Use DVP Series components only Note Use DVP Series components only H...

Page 24: ...1 ft 305 mm 3 1 2 ft 1 1 m 3 ft 914 mm 6 1 2 ft 2 0 m 2 ft 610 mm 5 1 2 ft 1 7 m 5 ft 1 5 m 10 1 2 ft 3 2 m 3 ft 914 mm 7 1 2 ft 2 3 m 7 ft 2 1 m 14 1 2 ft 4 4 m H1 MAX 7 1 2 ft 2 3 m H1 H2 MAX 14 1 2 ft 4 4 m V1 V2 H1 H2 MAX 40 ft 12 2 m Figure 5 18 Rear Vent Vertical Termination Venting with 3 elbows Note Use DVP Series components only V2 V1 H2 H1 ...

Page 25: ...enter of the horizontal vent pipe A B C D SL 550BE SL 550BE IPI in 36 1 2 24 3 8 35 1 2 23 3 8 mm 927 619 902 593 6 Vent Clearances and Framing C D B A WALL HEAT SHIELD HEAT SHIELD 3 in TOP CLEARANCE WALL SHIELD FIRESTOP 1 in CLEARANCE BOTTOM SIDES 7 in A Pipe Clearances to Combustibles Fire Risk Explosion Risk Maintain vent clearance to combustibles as specified Do not pack air space with insulat...

Page 26: ...ic Shield Note An additional ceiling firestop is not required if attic shield is used Frame opening for attic shield Attic shield may be installed above or below ceiling see Figure 6 5 Secure with three fasteners on each side Fold tabs at top of attic shield in toward vent pipe Tabs must keep vent pipe centered within shield Field construct additional shield height if insulation is deeper than hei...

Page 27: ...g the top heat shield in place For rear vent see Section 7B CAUTION Sharp Edges Wear protective gloves and safety glasses during installation Note Actual unit may look different than the fireplace shown in this section 7 Appliance Preparation 2 SCREWS Figure 7 3 Replace the two screws as shown Fire Risk Do not remove heat shield Elevated header temperatures may cause a fire WARNING WARNING Fire Ri...

Page 28: ... Figure 7 8 Fold the tabs toward the center of the fire plug 90 and remove the insulation gasket 2 SCREWS Figure 7 9 Cut the metal retaining band and fold the sides out Figure 7 10 Fold the center parts of the retaining band out and use to remove the vent cap Figure 7 11 Discard the vent cap remove and discard the insulation basket Note Once the vent cap has been removed it CANNOT be reattached Fi...

Page 29: ...ecessary It is acceptable to use wood shims Bend out nailing tabs on each side Keep nailing tabs flush with the framing Secure the appliance to the framing by using nails or screws through the nailing tabs Figure 7 13 Proper positioning leveling and securing of an appliance Fire Risk ALWAYS maintain specified clearances around the appliance Do NOT notch into the framing around the appliance spacer...

Page 30: ...1 inch If predrilling screw holes do NOT penetrate inner pipe Attaching Vent to the Firebox Assembly To attach the first pipe section to the collars slide the male end of the inner vent of the pipe section over the inner collar on the firebox assembly At the same time slide the outer flue over the outer collar on the appliance Push the pipe section into the appliance collar until all the lances se...

Page 31: ...nd of the MI pipe section can then be attached by fitting another pipe section to it and snapping it together as normal Figure 8 6 Slip Section Pilot Holes Figure 8 7 Screws into Slip Section Figure 8 5 Cut from this end Cut from this end inner outer Pilot hole Figure 8 4 Seams Note Make sure that the seams are not aligned to prevent unintentional disconnection INCORRECT CORRECT The pipe and slip ...

Page 32: ...supported rise The vent sup port or plumber s strap spaced 120 apart may be used to do this see Figure 8 8 Horizontal Sections Horizontal sections of vent must be supported every 5 feet with a vent support or plumber s strap Figure 8 8 Securing Vertical Pipe Sections Figure 8 11 Align and Disassemble Vent Sections Figure 8 10 Rotate Seams for Disassembly Figure 8 9 Securing Horizontal Pipe Section...

Page 33: ...e heat shield One section is factory attached to the wall shield firestop The other section is factory attached to the cap See Figure 8 12 If the wall thickness does not allow the required 1 1 2 inch 38mm heat shield overlap when installed an extended heat shield DVP HSM B must be used Important Notice Heat shields may not be field constructed The extended heat shield DVP HSM B may need to be cut ...

Page 34: ...nce This will prevent cold air infiltration High temp caulk may be used to hold the part in place Continue to add vent components Fire Risk Exhaust Fumes Risk Impaired Performance of Appliance Ensure vent components are locked together correctly Pipe may separate if not properly joined Fire Risk Explosion Risk Combustion Fume Risk Use vent run supports per installation instructions Connect vent se...

Page 35: ...re VENT PIPE 1 in 25 4 mm 10 in 254mm 10 in 254mm ForHorizontalRuns WallshieldfirestopsareREQUIREDon bothsidesofacombustiblewallthroughwhichtheventpasses NOTE Model SLK 01TRD does not need an exterior wall shield firestop on an exterior combustible wall To install wall shield firestops for horizontal runs that pass through either interior or exterior walls Cut a 10 in x 10 in 254mm x 254mm hole fo...

Page 36: ...ing screws supplied through the pilot holes in the outer collar of the cap into the outer flue of the pipe see Figure 8 17 Roof Pitch H Min Ft Flat to 6 12 1 0 Over 6 12 to 7 12 1 25 Over 7 12 to 8 12 1 5 Over 8 12 to 9 12 2 0 Over 9 12 to 10 12 2 5 Over 10 12 to 11 12 3 25 Over 11 12 to 12 12 4 0 Over 12 12 to 14 12 5 0 Over 14 12 to 16 12 6 0 Over 16 12 to 18 12 7 0 Over 18 12 to 20 12 7 5 Over ...

Page 37: ... collar around the exposed pipe section and align brackets Insert a bolt provided through the brackets and tighten nut to complete storm collar assem bly see Figure 8 20 Slide the assembled storm collar down the pipe section until it rests on the roof flashing Caulk around the top of the storm collar see Figure 8 16 Assembling and Installing Storm Collar CAUTION Sharp Edges Wear protective gloves ...

Page 38: ... may cause overfire condition Low pressure may cause explosion Verify minimum pressures when other household gas appliances are operating Install regulator upstream of valve if line pressure is greater than 1 2 psig 9 Gas Information Note Gas line may be run from either side of the appliance provided the hole in the outer wrap does NOT exceed 2 1 2 inches in diameter and does not penetrate the fir...

Page 39: ...ck with local authorities Ensure that gas line does not come in contact with outer wrap of appliance Follow local codes Incoming gas line should be piped into the valve compartment and connected to the 1 2 inch connection on the manual shutoff valve CHECK FOR GAS LEAKS Explosion Risk Fire Risk Asphyxiation Risk Check all fittings and connections Do not use open flame After the gas line installatio...

Page 40: ...box either for use of optional accessories stand ing pilot ignition or for proper operation of the appliance Intellifire ignition Refer to Figure 10 1 to determine if the appliance uses an Intellifire ignition system or Standing Pilot ignition system Open the control access panel to view wiring system and gas valve If this appliance has a red or black ignitor but ton as noted in Figure 10 1 this a...

Page 41: ... using the 3 volt AC transformer The transformer must be unplugged if the battery pack is used or battery life will be reduced TRANSFORMER WALL SWITCH OR THERMOSTAT 3 VAC PLUG IN BLACK RED BATTERY PACK ORANGE TO BROWN TO BROWN GREEN VALVE GROUND TO FIREPLACE CHASSIS WHITE ORANGE IGNITION MODULE 3 VAC INTERMITTENT PILOT IGNITOR HOT NEUTRAL I S Figure 10 4 Intellifire Ignition Wiring Diagram with Wa...

Page 42: ...module valve pilot and wall switch operate on 3 volts 120 VAC is required at junction box unless equipped with battery back up TRANSFORMER 3 VAC PLUG IN PLUG IN BLACK RED BATTERY PACK REMOTE WIRES TO BROWN ORANGE GREEN VALVE GROUND TO FIREPLACE CHASSIS WHITE ORANGE IGNITION MODULE 3 VAC INTERMITTENT PILOT IGNITOR HOT NEUTRAL I S ...

Page 43: ...d connect to the top fan switch connector 1 4 inch male as shown If the box is being wired from the appliance Remove the screw attaching the junction box to the outer shell rotate the junction box inward to disengage it from the outer shell see Figure 10 5 Pull the electrical wires from outside the appliance through this opening into the valve compartment Loosen the two screws on the Romex connect...

Page 44: ...edge of the appliance 11 11 Finishing Figure 11 1 Clearances to mantels or other combustibles above appliance 3 FT MAXIMUM 2 7 8 IN MINIMUM 1 2 IN MINIMUM Note Clearance from opening to perpendicular wall Figure 11 3 Clearances to Mantel Legs or Wall Projections Acceptable on both sides of opening 5 3 8 IN MINIMUM 3 IN MINIMUM Note Clearance from opening to perpendicular wall UNLIMITED Figure 11 2...

Page 45: ...ront is exempt and may be covered with either non combustible or combustible materials Install combustible materials only up to specified clearances on top front and side Seal joints between the finished wall and appliance top and sides using only a 300º F minimum sealant Risk of Fire Non combustible clearances MUST be maintained Sheetrock wood or other combustibles must NOT be used as sheathing o...

Page 46: ...hing material flush with fireplace surround opening X Includes 1 8 in opening each side of door Y X Includes 1 8 in opening each side of door Y FINISHING MATERIAL 4 IN MAXIMUM THICKNESS DOOR FINISHING MATERIAL 4 IN MAXIMUM THICKNESS DOOR FINISHING MATERIAL 4 IN MAXIMUM THICKNESS FINISHING MATERIAL 4 IN MAXIMUM THICKNESS 1 in MAX FINISHING MATERIAL TOP EDGE DOOR FRONT FACE OF FIREPLACE FINISHING MA...

Page 47: ...e embers directly over burner ports Replace ember material annually Improperly placed embers interferes with proper burner operation Placing the Ember Material Ember material is shipped with this gas appliance To place the ember material Embers CANNOT be placed directly over ports Care should be taken not to cover the lighting trail of ports from back to front When placing Glowing Embers onto the ...

Page 48: ...shield Front Tabs Front Tabs Log 2 SRV2114 702 Locate the 2 slots on the bottom of log 2 Mate these slots with the 2 front tabs located on the top edge of the Burner shield Log 2 will slightly overhang the burner shield as shown above 1 1 Slot A Slot A Slot B Slot B Pilot cut out Pilot cut out Log touches burner here Log touches burner here Mate tab A with slot A Mate tab A with slot A Mate tab B ...

Page 49: ...emoved cracked broken or scratched Replace glass door assembly as a complete appliance G Grilles and Trim Install optional marble and brass trim surround kits as de sired Marble brass brick tile or other noncombustible materials can be used to cover up the gap between the sheet rock and the appliance Do not obstruct or modify the air inlet outlet grilles When overlapping on both sides leave enough...

Page 50: ...ed Open viewing glass for servicing only Glass door MUST be in place and sealed before operating appliance Only use glass door certified for use with appliance Glass replacement should be done by qualified technician Improper installation adjustment alteration service or maintenance can cause injury or property damage Refer to the owner s information manual provided with this appliance For assista...

Page 51: ...o not try to light any appliance Do not touch any electric switch do not use any phone in your building DO NOT CONNECT 110 VAC TO THE CONTROL VALVE Improper installation adjustment al teration service or maintenance can cause injury or property damage Re fer to the owner s information manual provided with this appliance This appliance needs fresh air for safe operation and must be installed so the...

Page 52: ...on air If not installed operated and main tained in accordance with the man ufacturer s instructions this product could expose you to substances in fuel or fuel combustion which are known to the State of California to cause can cer birth defects or other reproduc tive harm Keep burner and control compartment clean See installation and operating instructions accompanying appliance CAUTION Hot while...

Page 53: ... if appliance will not be used for an extended period of time Property damage possible from elevated temperatures CAUTION Fire Hazard Keep combustible materials gasoline and other flammable vapors and liquids clear of appliance Do NOT store flammable materials in the appliance s vicinity Do NOT use gasoline lantern fuel kerosene charcoal lighter fluid or similar liquids in this appliance Combustib...

Page 54: ... flame impingement Ensure that the thermocouple connection at the gas valve is fully inserted and tight hand tighten plus 1 4 turn Disconnect the thermocouple from the valve place one millivolt meter lead wire on the tip of the thermcouple and the other meter lead wire on the thermocouple copper lead Start the pilot and hold the valve knob in If the millivolt reading is less than 15mV replace the ...

Page 55: ... in tank Check the LP propane tank Refill the fuel tank b Inner vent pipe leaking exhaust gases back into the system Check venting system for damage Replace repair improperly assembled pipe sections c Glass too loose and air tight packet leaks in corners after usage Replace glass panel assembly d Bad thermopile or thermocouple Replace if necessary e Improper vent cap installation Check for proper ...

Page 56: ... AC b A shorted or loose connection in wir ing configuration or wiring harness Remove and reinstall the wiring harness that plugs into module Verify there is a tight fit Verify pilot assembly wiring to module Remove and verify continuity of each wire in wiring harness c Improper wall switch wiring Verify that 110 VAC power is ON to junction box d Module not grounded Verify black ground wire from m...

Page 57: ...h ohms set at lowest range e Faulty module Turn ON OFF rocker switch or wall switch to OFF posi tion Remove ignitor wire I from module Place ON OFF Rocker switch or wall switch in ON position Hold ground wire about 3 16 inch away from I terminal on module If there is no spark at I terminal module must be replaced If there is a spark at I terminal module is fine Inspect pilot assembly for shorted s...

Page 58: ...andle glass assembly with care NOTE Clean glass after initial 3 4 hours operation Longer operation without cleaning glass may cause a permanent white film on glass CAUTION When cleaning glass door Avoid striking scratching or slamming glass Do NOT use abrasive cleaners Use a hard water deposit glass cleaner on white film Do NOT clean glass when hot Turn off appliance after 3 4 hours of operation a...

Page 59: ...necessary 2 Replace appliance if firebox has been perforated Burner Ignition and Operation 1 Verify burner is properly secured and aligned with pilot or igniter 2 Clean off burner top inspect for plugged ports corrosion or deterioration Replace burner if necessary 3 Replace ember materials with new dime size and shape pieces Do not block ports or obstruct lighting paths 4 Check for smooth lighting...

Page 60: ... Diagram Dimensions are actual appliance dimensions Use for reference only For framing dimensions and clearances refer to Section 3 Location Inches Millimeters Location Inches Millimeters A 36 913 L 16 3 8 416 B 31 790 M 1 2 13 C 27 3 16 691 N 25 3 4 654 D 18 458 O 12 7 8 327 E 31 787 P 15 7 8 403 F 3 1 2 89 Q 6 5 8 168 G 6 7 8 174 R 30 762 H 34 3 8 874 S 2 3 16 56 I 36 1 2 927 T 6 152 J 8 203 U 1...

Page 61: ...mm 1 in 25 mm 8 in 203 mm 6 in 152 mm 10 in 254 mm 1 1 2 in 38 mm 5 in 127 mm 12 in 305 mm UP 10 in 254 mm 24 in 610 mm DVP HVS Vent Support DVP AS Attic Shield DVP WS Wall Shield Firestop DVP FS Ceiling Firestop DVP45 45 Elbow DVP Pipe see chart Effective Height Length 4 7 8 in 276 mm 13 mm Pipe Effective Length Inches Millimeters DVP4 4 102 DVP6 6 152 DVP12 12 305 DVP24 24 610 DVP36 36 914 DVP48...

Page 62: ... The heat shield is designed to be used on a wall 4 in to 7 1 4 in 102 mm to 184 mm thick If wall thickness is less than 4 in 102 mm the existing heat shields must be field trimmed If wall thickness is greater than 7 1 4 in 184 mm a DVP HSM B will be required Heat Shield B Vent Components Diagrams continued Figure 16 3 DVP vent components Term Cap Minimum Effective Length Maximum Effective Length ...

Page 63: ... 8 in 625 mm 13 1 4 in 367 mm RF12M Roof Flashing Multi pak BEK Trap Cap Brick Extension 13 3 4 in 349 mm 5 in 127 mm 13 3 4 in 349 mm Cap Shield DRC RADIUS 13 7 8 in 352 mm 9 1 2 in 241 mm 14 in 356 mm COOL ADD Cap Shield 11 5 8 in 295 mm 5 3 4 in 146 mm 7 1 8 in 181 mm 12 1 8 in 308 mm DVP BEK2 DVP HPC Cap Brick Extension 13 7 8 in 352 mm 5 in 127 mm 11 7 8 in 302 mm DVP TRAPFL Flashing DVP HSM ...

Page 64: ... mm 12 1 2 in 318 mm DVP TVHW VerticalTermination Cap Highwind PVK 80 For use with IPI and DSI appliances only 14 in 356 mm 12 in 305 mm 12 1 8 in 314 mm 7 1 8 in 181 mm 8 3 4 in 222 mm 1 5 8 in 41 mm 16 7 8 in 429 mm DVP HPC High Performance Cap 1 in 25 mm 14 in 356 mm 3 8 in 10 mm 1 in 25 mm 7 1 4 in 184 mm 7 3 4 to 10 3 8 in 197 to 264 mm DVP FBHT FireBrickTermination Cap B Vent Components Diag...

Page 65: ... vented fireplaces a one foot minimum vertical vent section is required before installing first elbow When using DVP TB1 termination cap on top vented fireplaces a three foot minimum vertical vent section is required before installing first elbow WARNING 13 in 330 mm 15 in 381 mm 8 1 8 in 206 mm 10 7 8 in 276 mm 10 1 2 in 267 mm 3 87 Effective Length 5 3 4 to 8 3 8 in 146 to 213 mm 5 1 2 in 140 mm...

Page 66: ... 47 3 4 SL FLEX 2 24 SL FLEX 3 36 SL FLEX 5 60 SL FLEX 10 120 Figure 16 8 SL Series Vent Components B Vent Components Diagrams continued ASSEMBLY There must be a 25 reduction in total H when using the snorkel cap except when using the simple up and out installation 6 1 2 in For use on Intellifire appliances only SL 90D HORIZONTAL PIPE SUPPORT SL SERIES WALL BRACKET SL SERIES SL 2DVP DVP FBHT DVP F...

Page 67: ...the Product or added thereafter are NOT covered by this warranty unless expressly authorized and approved by HEAT GLO in writing 6 Any damages caused by environmental conditions inadequate ventilation or drafting caused by tight sealing construction of the structure air handling devices such as exhaust fans or forced air furnaces or other such causes are not covered by this warranty 7 This warrant...

Page 68: ...________________________________________________________ ________________________________________________________________________________ Printed in U S A Copyright 2008 This product may be covered by one or more of the following patents United States 4593510 4686807 4766876 4793322 4811534 5000162 5016609 5076254 5113843 5191877 5218953 5263471 5328356 5341794 5347983 5429495 5452708 5542407 5601...

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