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LIMITED WARRANTY

During the time periods and subject to the conditions hereinafter set forth. 

Heat-Line will repair or replace to the original user any portion of your 

Retro-DWS product which proves defective in materials or workmanship 

of Heat-Line. Contact Heat-Line or your installer for warranty service.

At all times Heat-Line shall have and possess the sole right and option 

to determine whether to repair or replace defective equipment, parts or 

components. 

Damage due to natural events or conditions beyond the 

control of Heat-Line are NOT COVERED BY THIS WARRANTY.

STANDARD WARRANTY PERIOD:

 60 months from date of purchase or 63 

months from date of manufacture, which ever occurs first.

EXTENDED WARRANTY PERIOD: 

120 months from date of purchase or 123 

months from date of manufacture, which ever occurs first.

ACCESSORIES, COMPONENTS, ELECTRONICS:

 Not manufactured by 

Heat-Line, are warranted only to the extent of original manufacturer’s 

warranty.

LABOUR, COSTS, ETC.:

 

Heat-Line shall in NO EVENT be responsible 

or liable for the cost of field labour or other charges

 incurred by any 

customer in removing and/or reaffixing any Heat-Line product, part or 

component thereof.

THIS WARRANTY WILL NOT APPLY: 

(a) to defects or malfunctions resulting from failure to properly install, operate 

or maintain the unit in accordance with printed instructions provided, 

(b) to failures resulting from abuse, accident or negligence; 
(c) to normal maintenance services and 
(d) to parts not used in accordance with applicable local codes, ordinance 

and good trade practices; 

(e) if the unit is moved from its original installation location or 
(f)  if the unit is used for purposes other than for what it was designed and 

manufactured, 

(g) to the integral ground fault device and related electronics.

PRODUCT IMPROVEMENTS: 

Heat-Line reserves the right to change or 

improve its products or any component thereof without being obligated 

to provide such a change or improvement for units sold and/or shipped 

prior to such change or improvement.

WARRANTY EXCLUSIONS: 

As to any Heat-Line product after the expira-

tion of the time period of the warranty applicable thereto as set forth 

above. There will be no warranties including any implied warranties of 

merchantability or fitness for any particular purpose. No warranties or 

representations at any time made by any representative of Heat-Line, shall 

vary or expand the provisions hereof.

LIABILITY LIMITATION:

 In no event shall Heat-Line be liable or responsible 

for consequential, incidental or special damages resulting from or related 

in any manner to any Heat-Line product or parts thereof. In the absence of 

suitable proof of the purchase date, the effective date of this warranty will 

be based upon the date of manufacture plus 90 days.

PROOF OF PURCHASE

If a proof of purchase copy is submitted with this warranty application form, the warranty period will be effective as of invoice date. In the absence of 

suitable proof of purchase, the effective date of this warranty will be based upon the date of unit manufacture plus 3 months.

Proof of purchase (invoice) attached:  

¨

   Yes     

¨

  No  

By signing below you acknowledge you have read and understand the full limited warranty document.  

Signed: 

Dated:

The warranty form must be filled out and returned to Heat-Line within 6 months of invoice date or  

unit manufactured date plus 9 months to be eligible for 10 year extended warranty. 

© 2019 Heat-Line a division of Christopher MacLean Ltd. 

   

 09/20

Heat-Line and Retro-DWS are registered trademarks of Heat-Line Corporation.

Heat-Line Freeze Protection Systems

1095 Green Lake Road

/

Algonquin Highlands,  

ON Canada

/

K0M 1J1

/

info@heatline.com

/

www.heatline.com

Summary of Contents for Retro-DWS

Page 1: ...ON LIGH T MUS T GO OFF 4 PRE SS AND REL EAS E RES ET BUT TON AGA IN FOR USE DO NOT USE IF TES T FAIL S RAIN PRO OF DO NOT IMM ERS E 1L37 10 TES T TES T RES ET RES ET Approvals Usage Type W Installation Type D USA Table of Contents General Information 1 Warnings 1 Kit Contents 2 Ordering Chart 2 Optional Accessories 2 Standard 4 inch Cleanout Instructions 3 Standard 3 inch Cleanout Instructions 5 C...

Page 2: ... volt 460 ft 540 ft 8 watt 240 volt 300 ft 400 ft Length of Heater Product DWS 120 volt 100 130 volt Retro DWS DWS2 240 volt 208 277 volt Retro DWS Wattage 5 5 watts self regulating heater standard 8 8 watts self regulating heater Retro DWS Product Code Note Installers must provide 20 Amp circuit for Cord Set lengths greater than maximum lengths set for GFC L E V IT O N W A R N IN G TO PR OT EC T ...

Page 3: ...rilled disolving ball point 5 1 Loosen the clamps on either end of the 4 flexible pipe coupler do not remove the clamps from their seated location on the flexible pipe coupler body Remove threaded cleanout plug CAUTION Effluent may be present when threaded cap is removed 2 Slide the flexible pipe coupler onto the now exposed spigot end of the male threaded adapter fitting and tighten the clamp to ...

Page 4: ...ard industry practices test the integrity of the seal Note Be sure not to install the fitting interface and electrical in a manner which would render the system non serviceable L E V IT O N W A R N IN G TO PR OT EC T AG AI NS T EL EC TR ON IC SH OC K TE ST BE FO RE EA CH US E 1 PL UG IN TO RE CE PT AC LE 2 IF LI GH T IS NO T ON PR ES S AN D RE LE AS E RE SE T BU TT ON LI GH T SH OU LD CO M E ON 3 ...

Page 5: ...ular heating cable sys tem into the pipe through the installed flexible coupler Note The pre drilled dissolving ballpoint is designed to reduce the friction of the Retro DWS tubular heater end seal during installation It also aids the passing of the tubular heater product through and around fittings located along length the pipe Remove threaded cleanout plug CAUTION Effluent may be present when th...

Page 6: ...e Be sure not to install the fitting interface and electrical in a manner which would render the system non serviceable L E V IT O N W A R N IN G TO PR OT EC T AG AI NS T EL EC TR ON IC SH OC K TE ST BE FO RE EA CH US E 1 PL UG IN TO RE CE PT AC LE 2 IF LI GH T IS NO T ON PR ES S AN D RE LE AS E RE SE T BU TT ON LI GH T SH OU LD CO M E ON 3 PR ES S TE ST BU TT ON LI GH T M US T GO OF F 4 PR ES S A...

Page 7: ...ciency Thermostats are used to duty cycle the system in an on off operation saving power consumption and maintain a certain pipe temperature A sensor lead must be placed on the coldest section of pipe Timers are used to duty cycle the system in an on off operation based on preset time intervals to save on power consumption Insulation is recommended for all new pipe installations even where the pip...

Page 8: ...uit is intact and fully protected E Push reset button again and light will come ON This indicates that your Retro DWS is working F Follow this test procedure before each season and monthly while in use Your Retro DWS is now fully functional If at any time your Retro DWS system fails to work call your local electrician or Heat Line for assistance at 1 800 584 4944 Unplug when not in use Electrical ...

Page 9: ...t wires through strain relief fitting supplied with the GFA STAT F Follow electrical guidelines per the GFA STAT FPT 130 manual included with your GFA STAT unit G Double check that the wires have been connected correctly H Establish power to the circuit and test reset the ground fault device for proper operation I Test the GFA STAT GFCI before each season and monthly while in use Your Retro DWS sy...

Page 10: ...ent thereof without being obli gated to provide such a change or improvement for units sold and or shipped prior to such change or improvement WARRANTY EXCLUSIONS As to any Heat Line product after the expi ration of the time period of the warranty applicable thereto as set forth above There will be no warranties including any implied warranties of merchantability or fitness for any particular purp...

Page 11: ...me Address Address City City Prov State Postal ZIP Prov State Postal ZIP Country Canada Other Country USA Home Phone Work Cell Email PRODUCT INFORMATION Product Cat Installation Type Sewage Grey water Drain Other Serial Length WARRANTY INFORMATION 5 Year Limited Warranty INCLUDED 10 Year Limited Warranty 1 75 foot 75 00 minimum PAYMENT DETAILS FOR 10 YEAR LIMITED WARRANTY System Length System Leng...

Page 12: ... ground fault device and related electronics PRODUCT IMPROVEMENTS Heat Line reserves the right to change or improve its products or any component thereof without being obligated to provide such a change or improvement for units sold and or shipped prior to such change or improvement WARRANTY EXCLUSIONS As to any Heat Line product after the expira tion of the time period of the warranty applicable ...

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