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What is a Mesh Network

NeoStats work using a mesh network, meaning neoStats have the ability to send and 
receive signals via other thermostats/time clocks on the network. 

This signal is relayed from one device to another until it reaches its destination. 

This communication method extends the communication range whilst offering 
increased network stability when compared with standard RF thermostats. 

The Mesh symbol is shown when the device is communicating with the neoHub,
if the mesh symbol disappears this indicates connection to the neoHub has been lost.

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The next step is to join the neoStat-hw to the neoHub, we recommend joining the 
neoStat-hw located nearest to the neoHub first. 
To add a neoStat-hw, follow these steps;

•  Select Add Zone, enter a zone title and press Add Zone again.
•  You now have two minutes to join the neoStat-hw to the neoHub.
•  On the neoStat-hw, use the Left / Right keys to select SETUP and press Tick.

Pairing the neoHub

Pairing the neoStat-hw

To pair the neoHub with the neoApp, follow these steps. 

•  Connect the power supply to the neoHub.
•  Connect the neoHub to your router with the Ethernet cable provided. The router 

will automatically assign an IP address to the neoHub, the Link LED will light up 
once the neoHub has connected to your network.

•  Download the FREE Heatmiser neoApp from the Apple App Store, Google Play 

Store or Amazon App Store and register an account.

•  Once you have registered your account, press the Login button then press the     

Add Location option.

•  Press the connect button on the neoHub to add the location to your account.             
•  When successfully connected, enter a title for the new location (e.g. Home) and 

configure the time zone for the system.

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•  Feature 01 is displayed on screen.
•  Press the Tick key to pair the neoStat-hw to the neoHub ..................................
•  The MESH symbol appears flashing on the display.
•  When the neoStat-hw successfully connects to the neoHub the MESH symbol 

will be permanently displayed.

•  Press Next to add more zone or press Finish to complete the setup.

Please note, you only have to pair the hub to your account once. To pair any additional 
neoStats, select Add Zones from the Manage Zones option in the neoApp.

Summary of Contents for NeoStat-hw

Page 1: ...1 hw hw...

Page 2: ...Time Clock Mode Hot Water Time Clock Display Locking the neoStat hw Unlocking the neoStat hw Setting the Clock Setting the Hot Water Times Hot Water Boost Standby Holiday Adjusting the Optional Settin...

Page 3: ...here safe Terminate the time clock as shown in the diagrams on pages 18 19 of this booklet Step 3 Screw the time clock back plate securely into the back box Step 4 Clip the front of the time clcok ont...

Page 4: ...pair the neoHub with the neoApp follow these steps Connect the power supply to the neoHub Connect the neoHub to your router with the Ethernet cable provided The router will automatically assign an IP...

Page 5: ...Program Indicator Displayed during programming to show which period is being altered 6 Main Menu Displays which option is currently selected 7 HW Timer Status Displays if the Hot Water output is ON or...

Page 6: ...D press Tick for 10 seconds The display will show 00 00 and you will need to enter a four digit pin number Use the Up Down keys to enter the first two digits Press Tick to confirm Use the Up Down keys...

Page 7: ...on 1 will now flash and the current ON time will be displayed The OFF time can be viewed by pressing the Down key Select a switching time and press the Tick key Use the Up Down keys to select the ON t...

Page 8: ...de on your return Use the Left Right keys to scroll to HOLIDAY and press Tick Using the Up Down keys enter the number of days holiday Press Tick to confirm settings To cancel a holiday period repeat t...

Page 9: ...gramming 03 24 Hour Mode SETTING Used to pair to the neoHub 01 Optional Features Explained Feature 01 Pairing to neoHub This function is used to connect the time clock to the neoHub Feature 02 Weekday...

Page 10: ...flash Press theTick key to confirm selection The time clock will revert to the main display Note Factoryresetwillcancelallparametersthatwereenteredduringtheset upand pairingoperations Theseprocessesm...

Page 11: ...neoStat Heating neoStat Mid Position Valve This product must only be installed by a qualified electrician and comply with local installation regulations Hot Water Stat Boiler Enable Fused Supply to ne...

Page 12: ...22 21 hw Notes Notes Series...

Page 13: ...port team on 44 0 1254 669090 Or view technical specifications directly on our website www heatmiser com PDF FAQ Heating Professionals Request a copy of our product installation guide containing detai...

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