For more information, please visit www.myheatworks.com.
Subject to the terms and conditions set forth in this
limited warranty, each MODEL 1 Water Heater is
warranted to the original Owner (“Owner”) against,
mechanical or electrical failure of any component solely
due to defects in material or Manufacturer’s
workmanship for a period of six (6) years from the date
of original purchase and, leaks due to defects in
material or Manufacturer’s workmanship for six (6)
years from the date of original purchase.
If Owner cannot document the original date of purchase
with original sales receipt, then the limited warranty
period begins on the date the MODEL 1 Water Heater
was manufactured. As Owner’s sole and exclusive
remedy, Manufacturer shall replace the MODEL 1 Water
Heater.
Manufacturer is not liable for any costs incurred by
Owner, including, without limitations, the cost of any
labor or material costs for removal, repair and/or
reinstallation. Manufacturer’s maximum liability is
limited to the value of the water heater. This limited
warranty shall be governed by the laws of the
United States.
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Subject to the terms and conditions set forth in the
limited warranty found on page 15, if the MODEL 1
Water Heater fails or leaks because of defects in
materials or Manufacturer’s workmanship during the
applicable warranty period, Owner should contact
Manufacturer for a Returned Merchandise Authorization
(RMA). No returns will be accepted by Manufacturer
without an RMA number and Manufacturer assumes no
responsibility for a water heater returned without an
RMA number. Water heaters should be wrapped and
packaged securely to avoid shipping damage. The
OWNER will be responsible for shipping costs of the unit
in question from Owner to Manufacturer, as well as any
reinstallation costs. All shipments of the MODEL 1 Water
Heater from the Manufacturer to the Owner to replace a
defective unit shall be made via normal ground
transportation. If expedited shipment or insurance is
required, these can be provided at an additional cost.
RETURN PROCESS
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7) Components/accessories not compatible with or not
intended for the unit are used with the MODEL 1.
8) This unit is used in an unapproved scenario such as,
but not limited to, as fish tank water heater, to heat
pools or spas, with a non-compatible AC/DC converter, if
under-sized for the intended application, etc. Please
contact Manufacturer before using the MODEL 1 in any
alternative scenarios so not to void your warranty.
9) The inlet / outlet is connected to any tap or fitting
other than those specified.
WARRANTY REGISTRATION
In order to activate your warranty, you must register
your unit. If you do not activate your warranty, your
MODEL 1 will be covered from the date it was
manufactured. Warranty registration can be accessed
through our website, www.myheatworks.com.
