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Breaker must remain OFF until installation is complete.
in the same condition as they were received in order to receive a refund. A refund will not be
processed if the product has been installed, used, or altered in any way. Heatworks must receive
and inspect all returned products prior to processing a refund. No refunds will be processed
outside of the 14-day return window.
If your purchase was not made directly through
, please check with the
distributor you purchased the water heater from in order to adhere to their return policy.
PRIVACY POLICY
At Heatworks, we take your privacy seriously.
This Privacy Statement for Heatworks Products and Services (“Privacy Statement”) describes
information that Heatworks Technologies, Inc. and its subsidiaries and affiliates (collectively,
“Heatworks”) collect, use, share, and store, including personal information (i.e., information that
personally identifies you, such as your name, email address or billing information, or other data
that can be reasonably used to infer this information).
This document focuses on information related to the operation of Heatworks products and
services, including the MODEL 3 Water Heater and other products from Heatworks (collectively,
“Heatworks Products”). In this Privacy Statement, the expression “Heatworks Products” also
includes our Mobile Apps.
We provide additional details about how we collect and use information from our public website in
our Privacy Policy on the Heatworks website (
www.myheatworks.com/pages/privacy-policy
OUR PLEDGE
1) We will be transparent about the different types of information we collect and how we use them.
2) We will ask your permission before sharing your personal information with third parties for
purposes other than at your request or to provide Heatworks Products, and to do so only when we
think they will provide you with a welcomed additional service.
3) We will use best-in-class data security tools to keep your data safe and protect the Heatworks
Products from unauthorized access.
Your Permission
Permission for data collection and processing. By using Heatworks Products, you agree to allow us
to collect and process information as described in this Privacy Statement.
Your Consent
Consent to data collection and processing. By using Heatworks Products, you agree to allow us to
collect and process information as described in this Privacy Statement.
Consent to international data transfers. Your personal information may be collected, processed
and stored by Heatworks or its service providers in the United States and other countries where
our servers reside. Please be aware that the privacy protections and legal requirements, including
the rights of authorities to access your personal information, in some of these countries may
not be equivalent to those in your country. If you are using Heatworks Products in the European
Economic Area or other regions with laws governing data collection and use that may differ from
United States law, you consent to the transfer of your personal data to the United States and other
countries where Heatworks operates.
