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Breaker must remain OFF until installation is complete.
Additional Authorized Users
Heatworks may provide you with the ability to enable additional authorized users to access your
account. If you do so, the additional authorized users may control and view all of your devices
and content. Invited users may also add additional authorized users to your account, so be
careful to add only those you trust. An invited user must have or create a Heatworks account, and
information about invited users (like email address, name, or changes to product settings) will be
stored with your account.
Email Addresses
When you create a Heatworks account, we collect and store your email address. From that point
forward, your email address is used for communications from Heatworks. In addition, Heatworks
may provide you with the ability to enable individuals to access your account as additional
authorized users, or to invite other individuals such as friends or family to share access to your
content. We will ask you for the email address of any such individuals and automatically send an
email invitation on your behalf. Heatworks stores this information to send this email, to register
your friend if your invitation is accepted, and to track the success of our invitation services.
Basic Profile Information
Your account allows you to provide certain basic profile information like your name and profile
photo. Names and profile photos may be shown to others in connection with the Services. In
addition, if you download the Heatworks Mobile App, we may collect and store your mobile device
identifiers (such as IDFA, AAID, or other device identifiers). For example, if you invite someone as
an additional authorized user, he or she will be able to see your name and photo. You should only
use photos you are willing to make public.
Mobile Location Data
You may choose to enable features like device pairing. If you do this, you’ll be asked to share
location data from your mobile device or from additional authorized users. This data may be
processed or combined with data from other products to enhance features.
Bluetooth Data
Bluetooth-enabled Heatworks Products (such as the MODEL 3 Water Heater) may broadcast an
identifying signal wirelessly. This is used to connect with your Bluetooth-enabled devices (such as
a smartphone or tablet) in order to deliver features like easy setup.
Remember that when you visit our Sites, we collect personal information as described in our
separate Privacy Policy for Heatworks Web Sites. Like most internet sites, we routinely record log
entries (including information such as your IP address) and technical information (such as your
browser type and version) when your browser, mobile device or Heatworks Product contacts our
servers.
HOW DOES HEATWORKS USE THE INFORMATION IT COLLECTS?
We use this information to provide, develop and improve Heatworks Products and services,
including to make assessments and recommendations about products, safety, or energy use. We
may use your contact details to send you this information, or to ask you to participate in surveys
about your Heatworks use, and to send you other communications from Heatworks.
We may also use this information in an aggregated, non-identified form for research purposes and
to help us make sales, marketing, and business decisions. For example, we use aggregated user
information about the number of active MODEL 3 Water Heater users in a particular state to help us
decide what energy companies might be good partners.
