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We may use service providers to perform some of these functions. Those service providers are
restricted from sharing your information for any other purpose.
We use industry-standard methods to keep this information safe and secure while it is transmitted
over your home network and through the internet to our servers. Depending on your location and
type of data, Heatworks may process your personal information on servers that are not in your
home country.
In general for purposes of applicable law (e.g., GDPR), Heatworks is a controller of the information
collected in connection with the Products and Services. However, in the case of “Video and audio
signals and data” and “Facial recognition to enable Familiar Face Alerts feature” you are the
controller of these data and Heatworks is a processor.
OUR LEGAL BASES FOR PROCESSING INFORMATION
If European data protection law applies to the processing of your information, we process your
information for the purposes described in this Privacy Statement, based on the following legal
grounds:
•
When we’re providing a product or service.
•
We process your data to provide and support a product or service you’ve asked for under a
contract, including but not limited to delivering our Terms of Service.
•
When we’re pursuing legitimate interests.
We process your information for our legitimate interests and those of third parties while applying
appropriate safeguards that protect your privacy. This means we process your information for
things like:
•
Offering and improving Heatworks Products and Services
•
Developing new products and features
•
Understanding how people use our products and services
•
Performing research that improves our services for our users and benefits the public
•
Sending you direct marketing and other communications from Heatworks
•
Protecting against harm to the rights, property, and safety of Heatworks, our users, and the
public
•
Detecting, preventing or otherwise addressing fraud, abuse, security or technical issues with
our services
•
Maintaining and improving the integrity of our computing systems, and protecting our users’
data security
•
Enforcing legal claims, including investigation of potential violations of applicable Terms of
Service
•
When we’re complying with legal obligations.
