36 |
Breaker must remain OFF until installation is complete.
•
We process your data when we have a legal obligation to do so, for example, if we’re
responding to a legal process or an enforceable governmental request.
•
We ask for your consent to process your information for certain specific purposes and give you
the right to withdraw that consent at anytime.
IN WHAT CIRCUMSTANCES DOES HEATWORKS SHARE MY INFORMATION?
Under no circumstance do we share personal information for any commercial or marketing
purpose unrelated to the activation and delivery of Heatworks Products and services without
asking you first. Period. We do not rent or sell our customer lists.
THE FOLLOWING ARE THE LIMITED SITUATIONS WHERE WE MAY SHARE PERSONAL
INFORMATION:
With Your Permission
We may share personal information when we have your permission. One example of this would be
if you invite another user to access the Products on your account as an additional authorized user.
Another example is if you sign up for programs offered by our partners (e.g., energy companies);
if you do this, we may share certain information with the partner. This could include things like
your enrollment information and the activation status of your device. Similarly, when you connect
third-party devices and services to your Heatworks Products, you are shown information about any
proposed exchange of data. Your consent is required to allow these exchanges on your behalf and
you can change your mind at any time. When you use third-party products and services integrated
with the Heatworks Products, their own terms and privacy policies will govern your use of those
products and services.
For External Processing
We have vendors, service providers, and technicians who help with some of our processing and
storage, including helping to answer your questions. They may also assist with monitoring our
servers for technical problems. These technicians (as well as Heatworks employees) can access
certain information about you or your account in line with this work but these technicians are not
allowed to use this data for non-Heatworks purposes.
As Part of Business Transitions
Upon the sale or transfer of the company and/or all or part of its assets, your personal information
may be among the items sold or transferred. We will request a purchaser to treat our data under
the privacy statement in place at the time of its collection.
For Legal Reasons
We may provide information to a third party if we believe in good faith that we are required to do
so for legal reasons. For example, we may disclose information in response to legal process and
we may disclose information in response to lawful requests by public authorities in the United
States and other countries for the purposes of law enforcement and national security.
We may share non-personal information (for example, aggregated or anonymized customer data)
publicly and with our partners. For example, we may publish trends about energy use in the
home. This information may also be shared with other users to help them better understand their
energy usage compared to others in the Heatworks community, raise awareness about safety
issues, or help us generally improve our system. We may also share non-personal information with
