HEC HEC12EFM Series, Instructions For Use Manual

Resolving minor problems yourself

Experience has shown that you can resolve most problems that  rise during normal daily usage yourself,

without having to call out a service engineer.Not only does this save costs,but it also means that the

appliance is available for use again that much sooner. The following list of common occurrences and

their remedies should help you identify the causes of most problems.

Problems...

...when the appliance is switched on

Appliance does not start up

Fault with fuse in mains electricity supply.

Plug not inserted in wall socket.

Appliance door not closed properly.

Programme button has not been pressed.

Water tap not turned on.

Blocked strainer in water intake hose.

- The strainer is situated in the Aquastop or supply-hose connection.

Caution

Do not forget that repairs should only be carried out by a qualified

specialist. Improper repairs can lead to considerable equipment dam-

age as well as danger to the user.

Fault finding

19

en

If you take all these checks and the dishwasher still does not function or your dish-

washer have any other error display, you can power the dishwasher OFF, and wait a few

minutes. You can power the dishwasher on, try it again , if the dishwasher still does not

function and/or the problem persists, contact the nearest authorised service center and

provide them with the following information:

the nature of the problem.

the model type number (Mod...) And the serial number (S/N...), which are indicated on the plate

located  on the side of the inner part of the door.

Lower spray arm rotates with difficulty

Spray  arm is blocked by small items or food remains.

Lid in detergent compartment cannot be closed

Detergent compartment has been overfilled.

Mechanism is clogged with remnants of detergent.