What to do if ... | System or power failure
13.2.2
Restore settings
Reinstalling the firmware resets the product to the factory defaults. This deletes
the setting, including the error compensation values and the activated software
options.
To restore settings, you must either reconfigure them on the unit yourself or
restore previously backed up settings on the unit.
Software options that were active when the settings were backed up
must be activated before restoring the settings on the product.
Activating software options
"Activating the Software options", Page 79
Restoring settings
13.3
Malfunctions
If faults or malfunctions that are not listed in the "Troubleshooting" table below
occur during operation, refer to the machine tool builder's documentation or
contact a HEIDENHAIN service agency.
13.3.1
Troubleshooting
The following troubleshooting steps must be performed only by the
personnel indicated in the table.
"Personnel qualification", Page 25
Fault
Cause of fault
Correction of fault
Personnel
There is no supply
voltage
Check the power cable
Electrical
specialist
The status LED remains
dark after switch-on
The product does not
function properly
Contact a HEIDENHAIN
service agency
Qualified
personnel
A blue screen appears
when the unit starts up
Firmware error during
startup
If this fault occurs for
the first time, switch the
product off and then on
again
If the fault recurs, contact
a HEIDENHAIN service
agency
Qualified
personnel
After startup, the product
does not recognize any
entries made on the
touchscreen
Incorrect hardware
initialization
Switch the product off and
then on again
Qualified
personnel
Axes do not count despite
movement of the encoder
Incorrect connection
of the encoder
Correct the connection
Contact the encoder
manufacturer's service
agency
Qualified
personnel
Axes are miscounting
Incorrect settings of
the encoder
Check the encoder settings
Qualified
personnel
13
HEIDENHAIN | GAGE-CHEK 2000 | Operating Instructions | 08/2020
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Summary of Contents for GAGE-CHEK 2000 Series
Page 1: ...GAGE CHEK 2000 Operating Instructions Evaluation Unit English en 08 2020 ...
Page 12: ......
Page 13: ...1 Fundamentals ...
Page 22: ......
Page 23: ...2 Safety ...
Page 28: ......
Page 29: ...3 Transport and storage ...
Page 34: ......
Page 35: ...4 Mounting ...
Page 41: ...5 Installation ...
Page 51: ...6 Basic operation ...
Page 74: ......
Page 75: ...7 Commissioning ...
Page 119: ...8 Setup ...
Page 154: ......
Page 155: ...9 Measuring ...
Page 169: ...10 File management ...
Page 176: ......
Page 177: ...11 Settings ...
Page 210: ......
Page 211: ...12 Servicing and maintenance ...
Page 220: ......
Page 221: ...13 What to do if ...
Page 225: ...14 Removal and disposal ...
Page 227: ...15 Specifications ...