30 support@heimvision.com
HowtoWatchtheVideosonPC
Enteryouremailaddressandloginwithyourpassword
aftervisiting
.Fordetailed
https://www.ucloudcam.com
introductionoffunctions,pleaserefertotheabove
introductionfor
PixPlus
.
TroubleshootingGuide
Q1:HowshouldIdowhenthecamerafailstoconnect
duringtheprocess?
*Pressandholdthe
Reset
buttonfor5-6storesetthe
camerabeforeconnectingthecamera.Youwillhear
"ResetSuccess"atasuccessfulreset;
*Thecameraonlysupports2.4GHzWi-Fi.Pleasemake
suretoconnecttothecorrectWi-Fi;
*Youwillheardifferentvoicepromptswhenconnecting
thecamera.Pleasetakecorrespondingmeasures
accordingtothevoiceprompts.
•"Camerastart.Pleaseuseyourmobilephoneto
configurethenetwork".Youwillhearthisafterthe
cameraispoweredon.Ifnot,usethepintopress
andholdthe
Reset
buttonfor6storesetthecamera,
thentryagain;
•"Networkconnecting,pleasewait".Youwillhearthis
afterselectyourWi-Fiaccountandenterthe
password.Ifnot,theWi-Ficonnectionisfailed.