32 support@heimvision.com
Q5:IinstalledthemicroSDcard,selected
All-dayRecording
in
Memorycardrecordingmode
,
butwhyarethere
blankpartsinthetimelineofthevideo?
*Makesureyouselect
MemoryCard
in
PlayVideosFrom
;
*Makesurethe
SDcardstatus
is
available
;Ifnot,please
formatthemicroSDcard.Ifthereareblankpartsinthe
timelineofthevideoafterformatting,pleasechangeto
anothermicroSDcard.
Q3:HowcanIgetmycameraconnectedtoanotherWi-Fi?
*IfthecurrentWi-FiofthecameraandWi-Fiyouwouldlike
toswitchcanbeconnectedatthesametime,youcan
switchtheWi-Fidirectlybyselecting
ChangeWi-Fi
Network
intheinterfaceof
Setting.
*IfthecameraisdisconnectedtothecurrentWi-Fi,theApp
willsay"Devicedisconnected".Tap
TroubleShooting
to
connecttoanotherWi-Fidirectly.Orremovethecamera
from
PixPlus
,thenconnectthecameratotheWi-Fiyou
wouldliketoswitch.
Q4:
Whyarethereblankpartsinthetimelineofthevideo?
*Ifyouareusingthe
Trial
packageor
AlarmRecording
packageof
CloudService
,oryouselect
EventRecording
in
Memorycardrecordingmode
,itwillhaveblankpartsin
thetimelineofthevideo.Becausethoseoptionsmake
camerarecordingvideoswhenitdetectsthesound,
motionetc..