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35

support@heimvision.com

Q11:Whyisthereacircleinthevideoandwhydoes

thevideohavebufferswhenwatchingthevideo?

*Thecircleinthevideomeansit'sstillloading,please

checkthenetworkconnectionofthecameraandthe

mobiledevice.Youcanalsochangethequalityofthe

videofrom

HD

to

SD

forsmootherstreaming.

Q12:Whyisthereimagenoisewhentheenvironmentis

dark?

*Thisisanormalphenomenon.However,toimprovethe

imagequality,theIRLEDcanbeturnedonwhenthe

environmentisdark;atthesametime,thecolorofthe

imagewillbeblackandwhite.

Q10:HowmanyaccountscanIsharewhenIselect

Private

Share

?HowcanIcancelthesharing?

*Thelimitationofnetworkbandwidthandtoomany

usersaccessingthecameraatthesametimewillaffect

theconnectionandthevideoqualityofthecamera.

Thecamerawithcloudservicesubscriptionpackage

cansharewith10accountsatmost;whilethecamera

withoutcansharewith3accountsatmost;

*Intheinterfaceof

PrivateShare

,pressandholdthe

accountyouwanttocancelthesharing,thentap.

Q13:Whydoesthecameramakenoise?

*Whenthecamerarotates,themotorwillmakeasubtle

sound,thentheAppwillrecordthenoisethroughthe

camera'smicrophone.Itcanbeeliminatedby

Summary of Contents for HM205

Page 1: ...V2 02 Please read this user manual carefully before using and keep it for future use HD Smart Wi Fi Camera HM205 User Manual...

Page 2: ...by AP Hotspot 05 Off line Direct AP Connection 08 Connecting the Camera to Amazon Alexa 11 Functions Introduction 14 1 Pan Tilt Control and Preset 16 2 Video Playback 18 3 Video Cut 19 4 Messages 20...

Page 3: ...1 Search and download Pixplus from Google Play or Pixplus EN from App Store Option 2 Scan the QR code below to download 01 Product Overview Reset Power Input Reset microSD Card Slot Max128G Speaker Le...

Page 4: ...address at your first use of this App then log in Note If you did not receive an activation email please check your SPAM or contact us Next Password Confirmation password Password The password length...

Page 5: ...Select the Wi Fi your mobile device is connected enter the correct password and tap Next to continue GUIDE PixPlus The starter guide video Add the device Intelligent camera Smart annunciator Add the...

Page 6: ...Place the device as close to the router as possible and thus reduce the obstacle between the router and the camera If you have finished the above steps click Connect to the Network Connect to the Net...

Page 7: ...ter or select a name Start to experience 2 3 Align the QR code the camera lens 10 20cm No voice is heard I heard the beep voice Bedroom Living room Second bedroom Entrance Office Meeting Room GUIDE Pi...

Page 8: ...guration 2 Keep pressing SET or RESET key for at least 5 seconds If you have finished the above steps click Next Next Network configuration 1 3 The device will start Wi Fi with PIXPLUS_AP_XXXX field C...

Page 9: ...lease wait When you hear Wi Fi connection success Camera is online the camera is connected to Pixplus successfully Network configuration 1 3 Set the Wi Fi that has been connected with this device How...

Page 10: ...3 3 Addition is successful Device name Enter or select a name Start to experience Bedroom Living room Second bedroom Entrance Office Meeting Room 08 support heimvision com Off line Direct AP Connectio...

Page 11: ...networking device p Check the video by using the networking preview tool of AP hot points of the device Before the use ensure that the mobile phone has been connected with the device supporting AP mo...

Page 12: ...ork setting interface then tap Next to enter a scanning interface WLAN WLAN WLAN Off AVAILABLE NETWORKS HeimVision Enhanced Internet experience Connected PIXPLUS_AP_146b9c7cbe76 Saved encrypted Scan W...

Page 13: ...etwork and some functions of PixPlus are not available when your mobile device is connecting to the camera s Wi Fi AP networking device preview AP networking device p Scanning the device in the WiFi n...

Page 14: ...larms Contacts Routines Things to Try Activity Help Feedback Skills Games Settings SEARCH Home Communicate Play Devices Closeli Home Communicate Play Devices Search closeli 1 Result Sort Relevance Clo...

Page 15: ...User name Password Forgot Password Closeli Done ucloudcam com Link Account Closeli Done ucloudcam com support heimvision com Sign out Allow Amazon Alexa would like to do the following Receive your pro...

Page 16: ...new camera in the Pixplus App with Amazon Alexa please discover the device again Alexa is discovering devices SET UP 1 device discovered CHOOSE DEVICE Next we will set the devices up one at a time to...

Page 17: ...ther streaming Tap to share your camera with your family members The shared account should register PixPlus App Tap to record the video to the internal storage of your mobile device A Setting B Snapsh...

Page 18: ...finger Sound Tip To hear the sound from the camera make sure you unmute Sound here means the sound is muted HeimVision LIVE 55 21KB s Play the video Message Quality Sound More F HeimVision LIVE 55 21K...

Page 19: ...r the name then tap Save Call a Preset the camera will directly rotate to the preset focal point by taping the thumbnail Delete a Preset tap then tap to delete the Preset Sound More LIVE Play the vide...

Page 20: ...the light blue means the normal videos Tap the to replay the video recorded on the selected date Tap the to control the playback speed among which is slow motion is normal speed while and are fast for...

Page 21: ...n to cut the video Step 3 Enter the name and tap Save to cloud album Cancel Done 07 H 08 H 09 H 10 H 11 H 12 M 13 M 14 M 15 M 16 M 08 S 09 S 10 S 11 S 12 S live Live play 55 21KB s Sound Record live L...

Page 22: ...d Album by default You can enter the Cloud Album for watching and renaming for sharing on Facebook Twitter YouTube etc and for downloading to the mobile device Play back HeimVision 2019 06 13 THU 10 5...

Page 23: ...ally covered by the new video My camera All messages 11 21 11 41 14 11 38 32 11 34 51 11 08 10 11 07 42 11 07 08 11 04 33 11 03 03 Details 00 00 02 00 00 18 Save Speed multiplier x1 0 2018 11 21 11 38...

Page 24: ...ngston and SanDisk is recommended Cloud storage management My cloud packages Delete the cloud storage vid Memory card management SD card status Memorycard capacity Used 6 78GB remained 0 41GB Memory c...

Page 25: ...Service time length 0 month Immediately receive Cloud Recording Services VIP My Camera Pay by activation code Cloud storage Safety enciphering Alarm playback Conwenient check Record Time 7days 15days...

Page 26: ...interface then tap Pay by activation code on the upper right corner 7 Other Functions Introduction Enter Setting to check other functions by tapping in the main interface of PixPlus or the in the LIV...

Page 27: ...ill send the alert notifications to your email only available in the camera with cloud service Receive app notifications ON PixPlus will push the alert notifications to your mobile device Stop notific...

Page 28: ...vice Remove Device Noti cation settings Storage settings Network setting Motion detection Humanoid detection Detection sensitivity Device storage Play Videos From Change Wi Fi network Push noti cation...

Page 29: ...picture of the video when the camera is mounted under the roof of the buildings Setting Basic Device time zone Device name HeimVision Hawaii B Share Noti cation settings Alarm Tone Image rollover 180...

Page 30: ...and the Firmware version of the device I shares the camera with the account of your family member then they can watch live videos watch the video playback or control the PTZ of the camera according to...

Page 31: ...split screens currently which means that you can simultaneously watch live videos from 4 cameras at most in the same screen When there are more than 4 cameras connecting to this App you can slide the...

Page 32: ...You will hear Reset Success at a successful reset The camera only supports 2 4GHz Wi Fi Please make sure to connect to the correct Wi Fi You will hear different voice prompts when connecting the camer...

Page 33: ...then connect it again Wi Fi connection success If you cannot hear this it means that the camera cannot get the IP address from the router Please make sure the router works well and try to reduce the...

Page 34: ...like to switch can be connected at the same time you can switch the Wi Fi directly by selecting Change Wi Fi Network in the interface of Setting If the camera is disconnected to the current Wi Fi the...

Page 35: ...if the cloud service package expires If the camera hasn t installed the microSD card before there would have no videos Tip When the camera is clearing cache memory and restarting it will also make the...

Page 36: ...the camera records videos after detecting the sound or motion however notifying by the sound or the vibration depends on the setting of the mobile device itself Q8 How can I watch the microSD card vid...

Page 37: ...the color of the image will be black and white Q10 How many accounts can I share when I select Private Share How can I cancel the sharing The limitation of network bandwidth and too many users accessi...

Page 38: ...e to use this camera You don t have to subscribe to the cloud service package We offer 30 day free cloud service You can use the SD card for video recording after the expiration otherwise you can only...

Page 39: ...of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference t...

Page 40: ...For detailed user manual please visit www heimvision com or contact us...

Page 41: ...CUSTOMER SUPPORT support heimvision com support uk heimvision com North America United Kingdom...

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