HEIKO POLE V1 Feb 2019
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HEIKO POLE TOWEL WARMER
The Advanced Art of Towel Warming
WARNING:
WARNING: This appliance is intended only for drying textiles washed in water.
WARNING:
In order to avoid a hazard for very young children, this appliance should be installed so that the
lowest heated rail is at least 600 mm above the floor.
IMPORTANT:
A means of disconnection in the fixed wiring must be used, which is in accordance with national wiring rules
(ie AS/NZS3000)
Operation
Your STRATA HEIKO Towel Warmer uses only minimal electrical power
–
about the same as three LED lamps. It will take
approximately 20-30 minutes to reach maximum operating temperature. STRATA HEIKO Towel warmers are designed for
continuous operation. NOTE: The temperature of your towel warmer will vary with the ambient temperature of your room. A
towel warmer is designed to warm and assist the drying of towels and will normally operate at a temperature that is too hot
for the warmer to be grasped for an extended time.
Locating Instructions
Detailed installation instructions are provided on the Page 3. The STRATA HEIKO Towel Warmer must be fixed through the
wall cladding directly to studs or other suitable anchor material. The towel warmer must be located in compliance with the
AS/NZS 60335 Standard and not in any circumstances be located in the direct path of a water source (tap or shower etc).
STRATA HEIKO 230-240v towel warmers have an IP45 rating offering you the greatest flexibility to safely locate the towel
warmer in bathrooms or shower rooms in
Zone 1-3
. All other electrical fittings must also be compliant with the zone within
which the warmer is being installed.
Electrical Installation
Ensure that your towel warmer is installed by a registered electrician and that the electrical supply, switch location and
product location will comply with your local regulations.
New Zealand electrical wiring requirements stipulate that this appliance must be wired by a registered electrician in
accordance with current electrical wiring regulations. This appliance must be fitted with an air gap phase isolation switch
which isolates the phase & neutral in accordance with local wiring regulations.
This product must be used in conjunction
with a hard wired switch
. For complete temperature control a wall mounted
dimmer switch (with “off” position) is
recommended.
Concealed Wiring
If you have access to the wall cavity this model allows you to conceal the electrical flex for a more streamlined and visually
appealing installation. (see Fig 2 below)
Care and Cleaning
The polished stainless steel finish of your Towel Warmer is hard wearing and easily maintained. Clean regularly with a soft
cloth and non-abrasive cleaning agent. Black finish is more sensitive to scratching and care is required when cleaning.
Warranty
This product is warranted against defects due to faulty workmanship or materials for 10 years from date of purchase (five
years for Black finish). In the event of a defect in the product, turn it off at the wall, and contact the retailer from which it was
purchased and provide details from your sales receipt and the products serial number from the label on the towel warmer.
The retailer will contact Heirloom who will assess the matter and if accepted as a valid warranty claim the product will be
repaired
or replaced at Heirloom’s option –
free of charge. Costs of disconnection, reconnection, and freight are the
responsibility of the owner, as is any damage arising in transit to and from servicing by Heirloom. This warranty does not
cover:
a.
Any damage to th
e product caused by misuse, neglect, accident, or in violation of the manufacturer’s instructions,
or
b.
Any damage, loss or injury arising as a consequence of the use of the product.
Australia: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to
a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
