TROUBLESHOOTING PROBLEMS
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Before contacting customer support, recall that this is a hobby grade product intended to be user
serviceable.
Please take the time to fully inspect your product for any obvious causes to the issues you are experi-
encing. Below are some of the most common issues experienced.
1. Dead transmitter or vehicle batteries will cause the product to malfunction and not work properly.
As with TV remote controls in your home, if the batteries are dead, they don’t work. Start power
related troubleshooting with fresh batteries in the transmitter and recharged batteries in the vehicle.
2. Connections between the Battery, ESC, and Motor are critical to the performance of the product. Running in various
debris may cause foreign objects to snag on wires, causing connections to come loose. It is a good idea to unplug and
reconnect motor and battery connections when beginning power related troubleshooting.
3. Drivetrain issues can mask themselves as power related. Fully inspect the wheels, driveshafts, and motor for foreign
objects that may have become tangled or wrapped around the spinning parts of the drivetrain. Small objects like fish-
ing line for example, can wrap around a drive shaft, overheat and melt due to the friction and cause the entire drive-
train to lock up. Although a big problem, it can be difficult to see when inspecting. Always remove the wheels from your
vehicle when starting drivetrain related issues.
4. The layout of components in your vehicle exposes the motor to impacts and debris. We encourage you to use caution
when jumping your vehicle, you should avoid landing on the motor or motor guard at all costs. Doing so can cause
damage to multiple parts of the drivetrain including the motor itself, motor plate, and drive gears. With the motor ex-
posed, it can also snag on grass, twigs, or other objects which can get lodged in the cooling holes of the motor, caus-
ing the motor to lock up and stop functioning. Inspect the holes of your motor for foreign objects and remove them if
present.
5. Healthy gears are crucial to a properly functioning vehicle. If you hear your vehicle making very loud noises, you
should immediately stop and check the gears for foreign debris. Even a small pebble can get lodged into the teeth of
the pinion gear, which would practically destroy the spur gear in a very short period of time.
