Helion ROCK RIDER, Owner'S Manual & Technical Information

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The place of purchase (retailer where you bought the product) will then 

contact Model Engines (Aust.) Pty. Ltd. for a Return Authority number and will 

return the item for warranty assessment to Model Engines (Aust.) Pty. Ltd..  

Items delivered to Model Engines (Aust.) Pty. Ltd. for warranty assessment 

without a Return Authority number will be returned to sender. 
The warranty process may take up to 14 business days from the date of 

receipt.   Model Engines (Aust.) Pty. Ltd. must assess each item and if 

warranty applies must repair or replace the item at its discretion and return it 

to the place of purchase (retailer where you bought the product).
Goods presented for warranty may be replaced by refurbished goods of the 

same type rather than being repaired.  Refurbished parts may be used to 

repair the goods.
If the product is proved to be defective the cost and expenses relating to the 

delivery of the goods to Model Engines (Aust.) Pty. Ltd., will be borne by Model 

Engines (Aust.) Pty. Ltd..
The benefits of this warranty are in addition to other rights and remedies of 

the customer under any law to which this warranty relates.
Our goods come with guarantees that cannot be excluded under the 

Australian consumer Law.  You are entitled to a replacement or refund for a 

major failure and for compensation for any other reasonably foreseeable loss 

or damage.  You are also entitled to have the goods repaired or replaced if 

the goods fail to be of acceptable quality and the failure does not amount to 

a major failure.
Model Engines (Aust) Pty.Ltd 

P.O. Box 828 

Noble Park 

Victoria 

3174
www.modelengines.com.au
www.modelengines.com.au Ph (03) 8793 5555 warranties@modelengines.

com.au
This warranty information relates to goods supplied on a wholesale basis by 

Model Engines (Aust.) Pty. Ltd. to Australian Retailers.  The warranty complies 

with Australian regulatory requirements and supersedes all warranty 

information from the original manufacturer.