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7
TROUBLE SHOOTING GUIDE
Audible Alarm Trouble Shooting:
Problem Cause
Solution
Sounding every 4
seconds
The UPS is on battery
Check the input voltage
The battery is running low
Save your work and turn off
your equipment
Output overload
Check load level display
value and remove some load
Sounding every
second
Battery may need to charge
or service
Replace the battery
Continuously sounding
The UPS fails
Check the LCD display
trouble shooting table below
General Trouble Shooting:
Problem Cause
Solution
The power cord is not connected
correctly
Check the power cord
connection
The wall outlet may be faulty
Please contact your local
qualified electrician
The UPS output may short-circuit
or overload
1. Disconnect all loads and
ensure nothing is lodged in
output receptacles
2. Ensure loads are not detective
or shorted internally
The UPS is not on when
power switch is pressed
Internal fuse may be blown
Please contact your local dealer
Power presents on one output
receptacle
Check the output fuse
UPS could not provide
power to the load
No output from any output
receptacle
1.
Check the connected cable
2.
Ensure the load does not
exceed the maximum rating
of UPS
Battery is not charged
Re-charge the battery at least 24
hours
Battery has reduced
backup time
Battery may not able to hold a full
charge due to age.
1.
Recharge the battery at
least 8 hours
2. Replace Battery
The UPS fault LCD
symbol lights on
The UPS fails
Save your work and turn off
equipment. And check the
LCD
display trouble shooting
table
above
The UPS may be over- loaded
Check the load status
Connected equipment’s
lose power while
connected to the UPS
The UPS may be failed
Please contact your local dealer
Buttons does not work
Button is Broken
Please contact your local dealer
