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This owner’s manual is designed to assist owners with the operation and maintenance of your new water softener. It is our sincere 

hope that this manual is clear, concise and helpful.  We have included information and instructions relating to the basics of soft water, 

general operating conditions, start-up, and meter & timer programming.  Also included are parts diagrams and a troubleshooting guide.

 

 

In the event that you need professional assistance for servicing your water softener, please contact the dealer who installed 

this system.

Table of ConTenTs

Soft Water Basics ....................................................................................................................................................................................3
 

Water Hardness

 

Water Softener Regeneration

 

Prefill Option

 

Maintaining Salt Level

Frequently Asked Questions....................................................................................................................................................................4
Operating Conditions ...............................................................................................................................................................................4
Pre-Installation Check List .......................................................................................................................................................................4
Programming Level 1 ..............................................................................................................................................................................5
 

General Information

 

Set Time of Day

 

Settings

 

 

Test Water and Set Hardness

 

 

Set Day Override

 

 

Set Regeneration Time

Start-Up ...................................................................................................................................................................................................6
 

Bypass Operation/Drawings

 

Start-Up Instructions

General Operating Information .............................................................................................................................................................7-8
 

User Displays

 

Manual Regeneration

 

Maintenance -Type of Salt/Maintaining Salt Level

 

Water Softener Disinfection

 

Water Softener Draining Procedure

Troubleshooting .......................................................................................................................................................................................9
Parts Diagrams .................................................................................................................................................................................10-15 
Warranty ................................................................................................................................................................................................16

Summary of Contents for promate 6.0

Page 1: ...Consumer s Manual 2014 Manufactured by HELLENBRAND INC 404 Moravian Valley Road Waunakee Wisconsin 53597 Web www hellenbrand com Email info hellenbrand com...

Page 2: ...please contact the dealer who installed this system Table of Contents Soft Water Basics 3 Water Hardness Water Softener Regeneration Prefill Option Maintaining Salt Level Frequently Asked Questions 4...

Page 3: ...Figure 1 Prefill Option Your softener is factory programmed with the Prefill option The prefill option puts water into the brine tank 2 hours prior to a sched uled regeneration and provides the best...

Page 4: ...ed through the water conditioner In some cases additional equipmentmayberequiredtotreatwatersupplieshavingspecial characteristics such as ferric hydroxide iron iron bacteria low pH taste and odors etc...

Page 5: ...g is 20 with value ranges from 1 to 150 in 1 grain increments Note The grains per gallon should be increased if soluble iron needs to be reduced Add 3 grains of hardness for each ppm of iron present I...

Page 6: ...Once again push REGEN button and hold down for 3 seconds Keep pressing REGEN button until Back wash appears Slowly place the bypass valve into the Diagnostic Mode 1 2 way Allow water to slowly fill t...

Page 7: ...eneration time press and release REGEN The words REGEN TODAY will flash in left corner of display as it scrolls through displays to indicate that the system will regenerate at the preset delayed regen...

Page 8: ...he brine tube disconnected from the brine tank raise it to a level above the softener control valve and temporarily secure it in this position Now open the drain valve at the bottom of the mineral tan...

Page 9: ...flow to drain A Piston position error A Contact your local Hellenbrand dealer for onsite service 9 Loss of water pressure A Iron build up in resin resin bed fouled A Contact your local Hellenbrand dea...

Page 10: ...ssy 18x40 Granite 1 104449 b Brine Tank Assy 24x41 104424 b 24x50 Brine Tank Black 1 104497 9a Brine Tank Cover 18x40 1 101488 b Brine Tank Cover 24x41 Included with 8b c Brine Tank Cover 24x50 Includ...

Page 11: ...following regenerants or chemicals Sodium chloride potassium permanganate sodium bisulfite sodium hydroxide hydroxide hydrochloric acid chlorine and chloramines GENERAL specifications Stock code 10384...

Page 12: ...ts including silicone on red or clear lip seals Figure 8 1 103473 PM 6 0 Cover Assy w Label 1 2 102096 Motor 1 3 101262 Drive Bracket Spring Clip 1 4 109807 PM 6 0 PC Board 1 5 101746 Drive Gear 12x36...

Page 13: ...screwed or tightened by hand or with the special plastic wrench Do not use a pipe wrench to tighten or loosen nuts or caps Do not place screwdriver in slots on caps and or tap with a hammer Do not use...

Page 14: ...h a hammer Do not use pipe dope or other sealants on threads Teflon tape must be used on threads of the 1 NPT connection and on the threads for the drain line connection Teflon tape is not necessary o...

Page 15: ...s Handle 2 7 109479 Bypass Rotor Seal Retainer 2 8 102159 O Ring 135 2 9 102161 O Ring 112 2 10 102160 O Ring 214 2 Bypass Valve Not Shown Bypass Vertical Adapter Assembly ORDER NO DESCRIPTION QTY 102...

Page 16: ...lect alteration installation or operation contrary to Hellenbrand Inc s printed instructions or installation repair or service by anyone other than Hellenbrand Inc or an authorized Hellenbrand reselle...

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