360142-D/D
39
i.Series® Models
9
Troubleshooting
!
CAUTION
Review all safety instructions prior to troubleshooting. Refer to
Section I, Item
2
(Safety).
9.1
General Operation Problems
Problem
Possible Cause
Action
A drawer or basket
does not slide easily.
Debris in the drawer
slides.
►
Pull the drawer or basket out and confirm the
slides are free of debris. Clean if necessary.
Drawer or basket
slides are not
lubricated.
►
Using a multi-purpose grease, lubricate the
bearings in the slides.
Ice buildup in the
drawer slides.
►
Pull the drawer or basket out and confirm the
slides are free of ice. De-ice if necessary.
Drawer or basket is
misaligned or not
level.
►
Confirm both slides for the drawer or basket are
mounted at the same height.
A drawer or basket
slide is faulty.
►
Confirm the slide is operating correctly. Replace if
necessary.
The door does not
open easily.
Debris in the hinges.
►
Confirm the hinges are free of debris. Clean the
hinges if necessary.
Hinge is faulty.
►
Confirm the hinge spring or pin is not damaged.
Replace entire hinge (lower hinge only), if
necessary.
Door hinges are not
lubricated.
►
Using a general-purpose grease, lubricate the
pivots in the hinges.
Lower hinge spring
and/or pin may be
bent or faulty.
►
Replace the entire lower hinge spring and pin
assembly.
The monitor display is
hard to read.
Screen brightness is
set too low.
►
Change the screen brightness.
The alarm monitor is
not responding.
Digital electronics are
locked because of an
interruption in power.
►
Reset the monitoring system.
“Probe Failure” is
displayed on the
monitor.
Defrost probe or
monitor probe wiring
is an open circuit.
►
Check the continuity of the probe wiring and
connections. Secure the connections if necessary.
►
Confirm the probe is providing resistance in the
range of 86 Ω to 110 Ω. Replace the probe if
necessary.