360142-D/D
42
i.Series® Models
Problem
Possible Cause
Action
The High Temperature
alarm activates when
the door is opened,
then clears shortly
after the door is
closed.
Connections for the
monitor probe are
loose.
►
Check the monitor probe connections. Secure the
connections if necessary.
Monitor probe is
faulty.
►
Test the probe. Replace the probe if necessary.
Unit cooler fan
continues to run while
the door is open.
►
Test the door switch and unit cooler fan
connections. Secure the connections if necessary.
Replace the door switch or fan motor if necessary.
The probe bottle is
empty.
►
Check the level of product simulation solution in
the bottle. Clean and refill bottle if necessary.
The high temperature
alarm setpoint is set
too low.
►
Check the setpoint. Change the setpoint if
necessary.
A component is
faulty or internal
connections are loose.
►
Contact Helmer Technical Service.
The freezer is
connected to power,
but the AC Power
Failure alarm is active.
Outlet connection is
faulty.
►
Verify power at the outlet. Repair the original
outlet or connect to a different outlet if necessary.
Power cord is faulty.
►
Confirm the power cord is connected securely.
Secure the power cord if necessary.
ON/OFF AC power
switch located inside
the front lower panel
is faulty.
►
Replace the ON/OFF AC power switch.
ON/OFF AC power
switch is OFF.
►
Turn the ON/OFF AC power switch to the ON
position.
A component is
faulty or internal
connections are loose.
►
Contact Helmer Technical Service.
A component is
faulty or internal
connections are loose.
►
Contact Helmer Technical Service.
Circuit breaker is
tripped.
►
Reset or replace the circuit breaker.