360142-D/D
44
i.Series® Models
Problem
Possible Cause
Action
The condenser alarm
is active.
Refrigerant level is too
low.
►
Check refrigeration lines for leaks and repair if
necessary. Check refrigerant level. Recharge if
low.
Connections for
the condenser
temperature probe are
loose.
►
Test the probe connections. Secure the
connections if necessary.
Condenser
temperature probe is
faulty.
►
Test the probe. Replace the probe if necessary.
Condenser fins are
dirty.
►
Clean as necessary, or order new ones from
Helmer or your distributor.
Compressor is
overheating due to a
lack of air flow.
►
Check the condenser grill and clean if necessary.
►
Confirm the freezer is correctly located. Refer to
the operation manual.
Condenser probe is
not calibrated.
►
Confirm the condenser probe is reading correctly.
Calibrate the probe if necessary.
Condenser alarm
setpoint is too low.
►
Confirm the alarm setpoint is at the appropriate
value.
Condenser fan motor
is faulty.
►
Replace the condenser fan motor.
A component is
faulty or internal
connections are loose.
►
Contact Helmer Technical Service.
An alarm activated,
but the temperature
recorded at activation
does not match the
alarm setpoint.
Monitor settings are
not calibrated.
►
Confirm the monitor probe is reading correctly.
Calibrate the probe if necessary.
Temperature changed
slightly around the
time of activation.
►
No action necessary.
The No Battery
alarm is activating
sporadically.
Battery voltage
level on the backup
batteries for the
monitoring system is
low.
►
Replace the backup batteries for the monitoring
system.