360142-D/D
81
Horizon Series™ Models
15.2
Chamber Temperature Problems
Problem
Possible Cause
Action
“Prob” appears on
the display, but the
chamber temperature
is set correctly.
Connections for the
monitor probe are
loose.
►
Check the probe connections. Secure the
connections if necessary.
Monitor probe wiring
is an open circuit.
►
Check the continuity of the probe wiring and
connections. Secure the connections or replace
the probe if necessary.
A component is faulty.
►
Contact Helmer Technical Service.
An error code displays
on the monitor.
A component is
faulty or internal
connections are loose.
►
Contact Helmer Technical Service.
The chamber
temperature meets
an alarm condition,
but the appropriate
temperature alarm is
not active.
Temperature alarm
setpoint was changed.
►
Check the current setpoints for the temperature
alarms. Change the setpoints if necessary.
The compressor runs
continuously.
Freezer setpoint is set
too low.
►
Confirm the setpoint is set within the operating
range and change it if necessary.
Control probe in the
unit cooler is faulty.
►
Confirm the control probe is providing resistance in
the range of 98 Ω to 110 Ω. Replace the probe if
necessary.
Temperature monitor/
control board is faulty.
►
Confirm the temperature controller or monitor/
control board is operating correctly. Replace it if
necessary.
Compressor starting
relay is faulty.
►
Confirm the relay is operating correctly. Replace
the relay if necessary.
Defrost timer is faulty.
►
Replace the defrost timer.