11
EN
Troubleshooting
PROBLEM :
AND THIS CONDITION EXISTS:
THEN DO THIS:
Pilot won’t light
Cylinder valve is closed
Open valve
Blockage in orifice or pilot tube
Clean or replace orifice or pilot tube.
Air in the gas line
Open gas line and bleed it (pressing control
knob in) for not more than 1-2 minutes or
until you smell gas.
Low gas pressure
Replace propane gas (disposable) cylinder
with a new cylinder
Igniter fails
Use match to light pilot (with match holder,
see picture**); obtain new igniter and
replace
Pilot won’t stay lit
Dirt build up around pilot
Clean dir t from around pilot
Connection between gas valve and pilot
assembly is loose
Tighten connection and perform leak test
Thermocouple is not operating correctly
Replace thermocouple
Burner won’t light
Gas pressure is low
Replace propane gas (disposable) cylinder
with a new cylinder
Blockage in orifice
Clear blockage
Control knob is not in "ON” position
Turn control knob to "ON" position
Burner flame is low
Note: Do not operate heater below 5°C
(40°F)
Gas pressure is low
Replace propane gas (disposable) cylinder
with a new cylinder
Outdoor temperature is greater than 40˚F
and tank is less than 25% full
Replace propane gas (disposable) cylinder
with a new cylinder
Supply hose is bent or kinked
Straighten hose and per for m leak test
on hose
Control knob is fully " ON"
Turn control knob to " OFF", let cool to
room temperature and check burner and
orifices for blockage
Emitter glows uneven
Note: Bottom 1 inch of emitter normally
does not glow
Gas pressure is low
Replace propane gas (disposable) cylinder
with a new cylinder
Base is not on a level surface
Place heater on a level surface
Heater is level
Clean burner
Carbon build-up
Dirt or film on reflector and emitter
Clean reflector and emitter
Thick black smoke
Blockage in burner
Turn control knob to "OFF", let cool to room
temperature and remove blockage and
clean burner inside and outside.
If for some reasons your ignition fails to deliver a
spark, the heater can be started by inserting a lit
match using supplied match holder through the
burner hole (see left photo) while pushing the con-
trol knob in the “PILOT” position.
IN THE EVENT OF ANY PROBLEM, PLEASE ALWAYS CONSULT YOUR LOCAL DEALER.
