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         Model CFE-415, 427

61

March 2015

5-5

DIAGNOSTIC MODE         

DETAILS

The Chick-fil-A fryer controllers provide Diagnostic 

functions that let an Operator review operating and 

performance data for the fryer.

The information provided by Diagnostic Mode can be used to 

monitor procedural errors, such as, not waiting for the READY light 

before starting a Cook Cycle, canceling cycles 

early, etc.  

In addition, Diagnostic Mode allows slight adjustment to product color, 

reports the age and accumulated wear of the oil, and reports information 

about the performance of the line voltage supply.

Accessing Diagnostic Mode

To activate Diagnostic Mode, press and release 

 

 

, then press 

.  

The controller displays the following message:

  

 

“*DIAGNOSTIC*” 

 

 

     “*REPORT*”   

When this introduction message is finished, the controller 

displays Diagnostic step D 1 (see below). 

 

 

 are used to step 

through the report items.  Press ▼to step forward to the next item.  Press 

▲ to step backward through the report items.

The report information is grouped into sections, D 1 through 

D 10.  Most sections have several related items.

To toggle between English and Spanish Display Mode, press 

 

 

 then 

press 

. This can be performed before or during Diagnostic Mode.

To exit Diagnostic Report Mode at any point, press 

.

Summary of Contents for CFE-415

Page 1: ...OPERATOR S M A N U A L REGISTER WARRANTY ONLINE AT WWW HENNYPENNY COM OPEN FRYER Electric MODEL CFE 415 CFE 427 Read instructions before operating the appliance Original Instructions...

Page 2: ......

Page 3: ...dding Oil 19 3 5 Filling Oil Reservoir 20 3 6 Basic Operations 21 3 7 Auto Top Off 23 3 8 Care of Shortening 24 3 9 Quick Filter 25 3 10 Daily Filtering 27 3 11 Filter Menu 29 3 12 Discarding Oil from...

Page 4: ...e operated by means of an external timer or a separate remote control system This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities o...

Page 5: ...a personal injury type hazard NOTICE is used to highlight especially important information CAUTION used without the safety alert symbol indicates a potentially hazardous situation which if not avoided...

Page 6: ...PROPER CARE 1 3 ASSISTANCE As in all Henny Penny equipment the unit requires care and maintenance Requirements for maintenance and cleaning are contained in this manual and must be a regular part of t...

Page 7: ...ch alert the Operator to both component and procedure problems Some unique features of the fryer are listed below Diagnostic Function provides summary of fryer and Operator performance see Diagnostic...

Page 8: ...ryer that is laced through the pallet build ups 5 Tilt the fryer to one side and knock off the build up free of fryer This will take two individuals one for the tilting and second one to remove build...

Page 9: ...re supplies To prevent severe burns from splashing hot oil position and install fryer to prevent tipping or movement Restraining ties may be used for stabilization 2 3 SELECTING THE FRYER LOCATION 2 4...

Page 10: ...hock do not disconnect the ground earth plug This fryer must be adequately and safely grounded earthed Refer to local electrical codes for correct grounding earthing procedures or in absence of local...

Page 11: ...errupter GFCI be used on the fryer circuit Permanently connected electric fryers with casters must be installed with flexible conduit and a cable restraint when installed in the United States See illu...

Page 12: ...Model CFE 415 427 8 Feb 2016 2 7 DIMENSIONS CFE 415...

Page 13: ...Model CFE 415 427 9 Feb 2016 2 7 DIMENSIONS CONT CFE 427...

Page 14: ...Model CFE 415 427 10 March 2015 Figure 3 1 Refer to explanations on the next pages 2 6 3 7 1 8 10 8 9 Figure 3 2 11 12 Figure 3 3 5 4 SECTION 3 OPERATION 3 1 OPERATING COMPONENTS...

Page 15: ...1 5 Press to display current fryer information and status if pressed in the Program Mode it shows previous settings pressing this along with accesses the Information Mode which has historic informati...

Page 16: ...prompts also accesses the diagnostics the Clean Out Mode and toggles between English and Spanish display Press before entering any of the above modes 3 2 11 A Filter Light is found beside each black...

Page 17: ...to open drain valve and oil drains from vat Push in to close drain valve and oil can be pumped into vat 3 4 4 Vat Covers Covers the vat when not in use 3 4 5 USB Port Used to download information fro...

Page 18: ...ay shows CS 1 then SET then MONTH with the month flashing 5 Press to change the month 6 Press Display shows CS 2 then SET then DATE with the date flashing 7 Press to change the date 8 Press Display sh...

Page 19: ...djustments for Daylight Savings Time b 2 US Automatically applies United States Daylight Savings Time adjustment DST activated on the first Sunday in April DST de activated on the last Sunday in Octob...

Page 20: ...Today D6 Cooked Before Ready D7 Cook Cycles stopped more than 10 seconds before end of cycle D8 Cook Cycles not ended within 20 seconds after expired time D9 Number of times loading product took too l...

Page 21: ...allows Operator to view a The temperature of the shortening b The temperature setpoint and any offset c The average shortening temperature during last Cook Cycle d The rate of temperature rise or fall...

Page 22: ...rmation on the last Cook Cycle using the right timer button 6 TODAY S DATA data since the start of day not including the last Cook Cycle 7 PREV DAY SUN creates a log of the last 7 days using the infor...

Page 23: ...per level when heated The lower line shows oil at the proper level at room tempera ture Figure 1 Figure 1 The oil level must always be above the heater elements when fryer is heating and at the oil le...

Page 24: ...from the slotted key way Figure 3 3 Clean reservoir at a sink with soap and water Reinstalling the Reservoir 1 Place the oil reservoir onto the shelf Be sure to align the studs on the bottom of the re...

Page 25: ...F Do not leave fryer unattended unless enough oil has melted to completely cover all of the elements 3 Once out of the Melt Cycle flashes until 5 before setpoint temperature plus any offset temperatu...

Page 26: ...aining materials to load the product 9 Press the desired product button to start a Cook Cycle left or right side The display counts down the cooking time on the side the product button was pressed To...

Page 27: ...Top Off If oil level is a little low oil can be added to vat at any time from JIB oil reservoir to raise oil level to proper level by following steps below This procedure is NOT to be used to fill an...

Page 28: ...immed frequently throughout the day and filtered thoroughly once a day Refer Filtering Instructions Section 3 Discard shortening if display shows CHANGE OIL SOON or if shortening shows signs of excess...

Page 29: ...play shows OPEN DRAIN Pull drain knob Figure 2 out display shows DRAINING and oil drains from the vat If the drain is clogged the display shows VAT EMPTY Use straight white brush to clear drain Visual...

Page 30: ...o normal opera tion You can try to fill the vat 3 times After that FILL DONE will display to allow manually running the pump to refill the vat To help ensure vat fills completely clean the filter pan...

Page 31: ...sure that filter pan cover is in place filter drain tube is se cured and filter drain pan is pushed into place If filter drain pan and cover are not latched into place the display shows CHK PAN 2 Pres...

Page 32: ...CLOSE DRAIN Push in on drain knob to close drain Figure 3 the display shows RINSING and vat fills with oil 10 Once the vat is filled OPEN DRAIN shows in display Pull out on drain knob to open the drai...

Page 33: ...ling vat from oil reservoir When vat is full press right button and display shows IS POT FILLED YES NO Press button and fryer returns to normal operation 3 11 FILTER MENU Along with Express Filter and...

Page 34: ...play shows OPEN DRAIN Pull out black drain knob to open drain and display shows DRAINING Figure 2 6 Oil drains from vat into drain pan and then display shows VAT EMTY YES NO Verify that vat is empty a...

Page 35: ...ashes and display shows CLOSE DRAIN and push in the black drain knob to close drain 13 Display shows MANUAL FILL VAT followed by IS POT FILLED along with YES NO Fill the vat to the lower indica tor li...

Page 36: ...to the bottom of the drain pan with the plug side up 5 Lining up the hole of the pickup tube with the plug of the filter screen press the tube down 6 Position the pick up tube so that the guides slide...

Page 37: ...r skins Severe burns may result Carefully read the instructions on the cleaner If the solution comes in contact with your eyes rinse thoroughly with cool water and see a physician immediately Also to...

Page 38: ...hemicals as these will deteriorate the stainless steel material and shorten the life of the unit Do not use a water jet pressure sprayer to clean unit or component damage could result 8 Turn the POWER...

Page 39: ...ction Section 13 Using a clean brush scrub the interior of the frypot to neutralize the alkaline left by the cleaning compound 14 Drain the vinegar rinse water into the drain pan by pulling the drain...

Page 40: ...n o ring and pull off the end of tube Roll new o ring into notch on tube Lubricate o rings on filter tube with fresh cold oil push filter drain pan into position Lubricate first before installing Filt...

Page 41: ...rtening 4 If was pressed OIL IS NEW shows in the display Press for YES and THANK YOU shows in the display and controls resume normal operation 5 If was pressed OIL IS USED shows in the display 6 Press...

Page 42: ...Vat 3 Press 3 times and display shows No of remaining cook cycles before Filter Lockout 4 Press 4 times and display shows Average cook temperature 5 Press 5 times and display shows Current temp probe...

Page 43: ...ure Frequency Filtering of shortening Daily Changing the filter envelope Daily Clean in between fryers Daily Lubricate filter pan o rings Every filter envelope change Lubricate JIB oil reservoir When...

Page 44: ...NFO MODE shows in the display followed by 1 E LOG Press and to exit Information Mode at any time Press and A date time NOW show in displays This is the present date and time Press and if an error was...

Page 45: ...can be stored in the Heat Up Log Press to continue onto the COOK DATA 4 LEFT COOK DATA Press to step through the following data Press to continue onto the RIGHT COOK DATA Function Display Time of las...

Page 46: ...E 0 82 Was last heat up acceptable 6D LAST OK YES Heat Cap status based on last 4 ht ups 6E HEAT CAP GOOD Number of monitored heat ups today 6F HEAT UPS 2 Number of slow heat ups 6G SLOW HT S 0 Max ti...

Page 47: ...7G SLOW HT S 0 Max heat time 270 F to 310 F that day 7H MAX HT TM 1 11 Lowest peak rate that day s heat ups 7I MIN RATE 0 67 Max voltage that day when fryer on 7J MAX VOLT 102 Min voltage that day whe...

Page 48: ...e of all heat ups 8F MIN RATE 0 47 Maximum voltage 8G MAX VOLT 102 Minimum voltage 8H MIN VOLT 91 No of low voltage warnings generated 8I LO VOLT S 0 Maximum amp draw 8J MAX AMPS 35 Minimum amp draw 8...

Page 49: ...3 25 Lowest peak rate of all heat ups 9F MIN RATE 0 43 Maximum voltage 9G MAX VOLT 102 Minimum voltage 9H MIN VOLT 91 No of low voltage warnings generated 9I LO VOLT S 0 Maximum amp draw 9J MAX AMPS...

Page 50: ...31 Lowest peak rate of all heat ups 10F MIN RATE 0 57 Maximum voltage 10G MAX VOLT 101 Minimum voltage 10H MIN VOLT 96 Number of low voltage warnings gener ated 10I LO VOLT S 0 Maximum amp draw 10J M...

Page 51: ...D is missing the drain is open or faulty S POWER switch on interlock circuit if S is present the POWER switch is in the ON position if the S is missing the POWER switch is either off failed or wired i...

Page 52: ...d NC GD status of the out put This monitors a possible problem with the relays on the output PC board H in the display means everything on the output PC board is good A flashing X behind the H means a...

Page 53: ...how up in this display The voltage is normally displayed as a percent of nominal value where 100 would indicate that voltage is right on the nominal value i e 208 volts for a 208v fryer The display ca...

Page 54: ...the problem is solved 4 Use the Diagnostic Mode to identify the problem and make possible adjustments If a problem keeps reoccurring have a qualified service technician check the fryer for other cause...

Page 55: ...lements connections and contactors checked W 7 LOW AMPS Faulty components or connections Have elements connections and contactors checked W 9 DISCARD PRODUCT Product overcooked may appear after a SLOW...

Page 56: ...erature probe should be checked E 6B FRYER TEMP SENSOR Temperature probe shorted Turn switch to OFF position then turn switch back to ON if display shows E 6B the temperature checked E 10 HIGH LIMIT T...

Page 57: ...t sensor board not con nected Have current transducer wiring and sensors checked E 29 SHUNT BREAKER TRIPPED CALL FOR SERVICE Shunt circuit breaker tripped Have circuit breaker and contactors checked S...

Page 58: ...if necessary E 70 PWR SW OR WIRES FAILED Faulty POWER switch or switch wiring faulty I O board Have POWER switch checked along with its wiring have I O board checked E 75 HEAT RELAY NEAR END OF LIFE...

Page 59: ...R Be sure to press the correct product button if the fryer hasn t been used since the problem batch see Information Modes 4 B and 5 B to see what product was selected Too dark all batches Temperature...

Page 60: ...for the age of the oil see Basic Operations Section for setting the age of the oil Too light some batches Temperature programmed too low Product placed in shortening before proper temperature Wrong c...

Page 61: ...information on this problem see Information Modes 6 U 7 U 8 R 9 R or 10 R See Diagnostic Mode D 2 for the age of the oil see Basic Operations Section for setting the age of the oil See Diagnostic Mode...

Page 62: ...see Information Modes 4 B and 5 B to see what product was selected See Diagnostic Mode D 10 if temperature settings have been changed have the controls reintialized Check temperature probe calibratio...

Page 63: ...clogged Filter line connection loose Solidified shortening in lines Have pump cleaned Tighten all filter line loose connections Clear all filter lines of solidified shortening FILTER PUMP switch on mo...

Page 64: ...drain switch E15 See Information Mode 11 and check to see if the input code is present if not have fryer checked by a certified service technician Shortening heating slowly Low or improper amps See In...

Page 65: ...formation about the performance of the line voltage supply Accessing Diagnostic Mode To activate Diagnostic Mode press and release then press The controller displays the following message DIAGNOSTIC R...

Page 66: ...arkness setting To make the product darker press to move the blinking to ward the DK darker side To make the product lighter press to move the blinking toward the LT lighter side When done adjusting p...

Page 67: ...Press to move on to the second step This step shows the age of the shortening by percentage of its expected lifetime The shortening s present accumulated wear is compared to the wear setting at which...

Page 68: ...e for which low voltage has been detected While not cooking the low voltage alarm can sound as frequently as every 30 minutes around a value such as 90 means this value is programmable and might chang...

Page 69: ...nd determines wheth er or not the heating system is operating normally The heat capacity is said to be bad only if the most recent heat up failed to meet the expected heat up rate and three of the las...

Page 70: ...IS FINE Otherwise if the heat capacity is presently assessed as bad or present ly assessed as good but two or more heat ups today have not reached the expected heat up rate the following report seque...

Page 71: ...during a Cook Cycle the overall cook time will be longer than normal If the actual cook time stretches beyond a programmed limit the controller counts a SLOW COOK event and sounds an alarm at the end...

Page 72: ...ly attributed to user error cooking too much product in one load cooking frozen product in the pressure fryer when it should be fresh or cooking before the Ready light illumi nates etc An individual X...

Page 73: ...e ready range when the user begins to load product but is out of the ready range by the time the cook cycle is started the control will not give you an alarm If the fryer wasn t ready before loading a...

Page 74: ...r less than 30 seconds are not counted here For example if a cycle is accidentally started and the Cook Cycle is canceled after just a few seconds this cycle will not be counted as a Stopped Too Soon...

Page 75: ...Too Long Report Diagnostic Report section 8 reveals how many Cook Cycles beeped DONE for more than 20 seconds before the user pressed the Timer button to stop the cycle This is strictly a user error...

Page 76: ...laced into the shortening This report identifies the percentage of cycles for which this determination was not successful This drop detection detects most loads but can fail for several reasons Anytim...

Page 77: ...FOR 8 OF D9 FILET Product Name D9 TODAY Loading Report for Present Batch of Shortening The data for this batch of shortening does not yet include Cook Cycles from today If no products have a failed t...

Page 78: ...modes the controller either reports that all settings match original values or reports N items do not match original values This report makes it easy to see if any cook parameters or other settings h...

Page 79: ...fil A settings mainly deal with special Chick fil A controller features like Oil Wear Heat up Monitoring New Oil Compensation Oil Idle Compensation Drop Detection Clean out Mode and Amps and Voltage a...

Page 80: ...een made to the heat control settings These settings affect the fryer s heating algo rithms and include the PC factors rate of rise compensations and heat pulse cycle time etc 10 ALL HC ITEMS 10 3 HC...

Page 81: ......

Page 82: ...nny Corporation P O Box 60 Eaton OH 45320 1 937 456 8400 1 937 456 8402 Fax Toll free in USA 1 800 417 8417 1 800 417 8434 Fax www hennypenny com FM05 168 B Henny Penny Corp Eaton Ohio 45320 Revised 3...

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