Hewlett Packard Enterprise HPE ProLiant DL580 Gen10, User Manual

Page 1: ...021 Edition 14 Abstract This document is for the person who installs administers and troubleshoots HPE server systems Hewlett Packard Enterprise assumes that you are qualified in the servicing of comp...

Page 2: ...11 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links t...

Page 3: ...ot locations 29 DIMM label identification 30 Intel Optane persistent memory 100 series for HPE label identification 31 Drive cage backplane identification 32 Riser board components 34 Storage controll...

Page 4: ...nstalling a six bay SFF HDD two bay NVMe SSD Premium cage 75 Installing a universal media bay 77 Installing a two bay SFF Premium drive cage 80 Installing a hot plug SAS or SATA drive 85 Installing an...

Page 5: ...trix 149 Universal media bay cabling 157 Front panel USB port cabling 158 Power switch module Systems Insight Display module cabling 158 SFF HDD drive cage cabling 158 NVMe SSD drive cage cabling 159...

Page 6: ...ubleshooting resources 186 NMI functionality 186 Replacing the system battery 187 Specifications 189 Environmental specifications 189 System Inlet Temperature Extended Ambient Operating Support 190 Me...

Page 7: ...F NVMe SSD drive cage with only four NVMe drives installed 2 Box 2 Supported options Eight bay SFF HDD SSD drive cage Eight bay SFF NVMe SSD drive cage Six bay SFF HDD Two bay NVMe SSD Premium drive c...

Page 8: ...USB 3 0 port 8 Box 6 Supported option Eight bay SFF HDD SSD drive cage 9 Box 5 Supported option Eight bay SFF HDD SSD drive cage 10 Box 4 Supported options Universal media bay components Eight bay SF...

Page 9: ...bay NVMe SSD Premium drive cage 3 Box 3 Supported options Eight bay SFF HDD SSD drive cage Eight bay SFF NVMe SSD drive cage Six bay SFF HDD Two bay NVMe SSD Premium drive cage 4 Front USB 3 0 ports 2...

Page 10: ...Item Description 1 USB 2 0 port 2 Video display port 3 Optical disk drive optional 4 Drives optional 1 1 Requires the two bay SFF Premium drive cage Drive bay numbering Eight bay SFF HDD SSD drive ca...

Page 11: ...Eight bay SFF NVMe drive cage Six bay SFF HDD Two bay NVMe SSD Premium drive cage Component identification 11...

Page 12: ...Two bay SFF Premium drive cage Front panel LEDs and buttons Power switch module Component identification 12...

Page 13: ...em on Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present2 2 Health LED1 Solid green Normal Flashing green 1 Hz cycle per sec iLO is reboo...

Page 14: ...er fault has occurred 2 Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the power button cable is disconnected 3 If the he...

Page 15: ...hassis 12 flashes GPU card 13 flashes Systems Insight Display LEDs The Systems Insight Display LEDs represent the system board layout The display enables diagnosis with the access panel installed Desc...

Page 16: ...em temperature detected Proc DIMM Group LED Off Normal Amber Failed DIMM or configuration issue Power cap LED Off System is in standby or no cap is set Solid green Power cap applied When the health LE...

Page 17: ...e server has detected a hardware critical temperature level PCI riser amber Red Green The PCI riser cage is not seated properly Fan amber Amber Green One fan has failed or has been removed Fan amber R...

Page 18: ...DIMM in a bank with a known working DIMM Drives Hot plug drive LED definitions Item LED Status Definition 1 Locate Solid blue The drive is being identified by a host application Flashing blue The driv...

Page 19: ...drive LED definitions The NVMe drive is a PCIe bus device A device attached to a PCIe bus cannot be removed without allowing the device and bus to complete and cease the signal traffic flow CAUTION D...

Page 20: ...ail Flashing amber The drive is not configured and predicts the drive will fail Solid amber The drive has failed Off The drive is not configured by a RAID controller 4 Do not remove Solid white Do not...

Page 21: ...redicts the drive will fail Solid amber The drive has failed Off The drive is not configured by a RAID controller Drive guidelines CAUTION Do not remove an NVMe SSD from the drive bay while the Do Not...

Page 22: ...standard Item Description 1 Primary PCIe riser slots 1 7 2 Power supplies 4 3 Serial port 4 iLO Management Port 5 Video port 6 Rear USB 2 0 ports 2 7 Rear USB 3 0 ports 2 8 UID LED 9 FlexibleLOM opti...

Page 23: ...iption 1 Primary PCIe riser slots 1 7 2 Butterfly PCIe riser slots 8 16 optional 3 Power supplies 4 4 Serial port 5 iLO Management Port 6 Video port 7 Rear USB 2 0 ports 2 8 Rear USB 3 0 ports 2 9 UID...

Page 24: ...ware upgrade in progress 4 Hz cycle per sec iLO manual reboot sequence initiated 8 Hz cycle per sec iLO manual reboot sequence in progress 1 fast flash and then off for 3 seconds iLO Service Port stat...

Page 25: ...s failed Solid Green Normal Fan bay numbering The server requires 12 fans with two fans per bay PCIe slot numbering When both the primary riser cage and the butterfly riser cage are installed the serv...

Page 26: ...lexibleLOM connector 2 Primary PCIe riser connector processor 1 required 3 x4 SATA port 1 4 x4 SATA port 2 5 Upper processor mezzanine connector Power 2 6 Upper processor mezzanine connector Signals 2...

Page 27: ...S4 20 Power supply connectors PS1 PS2 21 Secondary PCIe riser connector processor 2 required 22 System battery 23 Tertiary PCIe riser connector processor 2 required 24 TPM connector 25 microSD connect...

Page 28: ...2 When the system maintenance switch position 6 is set to the On position the system is prepared to restore all configuration settings to their manufacturing defaults 3 When the system maintenance swi...

Page 29: ...M slots are numbered sequentially 1 through 12 for each processor on the system and mezzanine boards For specific DIMM population information see the DIMM population guidelines on the Hewlett Packard...

Page 30: ...locate specific information about the DIMM Item Description Example 1 Capacity 8 GB 16 GB 32 GB 64 GB 128 GB 2 Rank 1R Single rank 2R Dual rank 4R Quad rank 8R Octal rank 3 Data width on DRAM x4 4 bit...

Page 31: ...more information about product features specifications options configurations and compatibility see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website https www hpe com supp...

Page 32: ...and compatibility see the product QuickSpecs on the Hewlett Packard Enterprise website https www hpe com support persistentmemoryQS Drive cage backplane identification Eight bay SFF HDD SSD drive cage...

Page 33: ...Two bay NVMe Six bay SFF HDD Premium drive cage backplane Two bay SFF Premium drive cage backplane Component identification 33...

Page 34: ...t Slimline riser Item Description 1 4 x8 Slimline NVMe connectors 6 slot riser board Item Description 1 GPU power connectors 2 2 Controller backup power connectors 6 3 x16 connectors 2 Table Continued...

Page 35: ...Me slimline connector J4 6 NVMe slimline connector J3 7 slot riser board Item Description 1 GPU power connectors 2 2 Controller backup power connectors 7 3 x8 connectors 4 4 x16 connectors 3 Tertiary...

Page 36: ...https www hpe com info smartstorage docs For a complete list of supported storage controller models see the server QuickSpecs on the Hewlett Packard Enterprise website https www hpe com info qs HPE NS...

Page 37: ...D status 1 Bay 1 LED Off Normal Flashing 1Hz Drive predictive failure Amber Drive failure 2 Bay 2 LED HPE 12G SAS Expander Card port numbering HPE Smart Array P824i p MR Gen10 Controller Components Co...

Page 38: ...adapter LEDs Link LED status1 Description Off A link has not been established Solid amber Active physical link exists Blinking amber 4 Hz blinking amber indicates a problem with the physical link Soli...

Page 39: ...alf length HHHL SFP28 network adapter It has LEDs for Link L and Activity A for each port A half height bracket is shown in the following illustration with SFP28 ports and LEDs Table 2 LED indicators...

Page 40: ...sity Solid amber Link fault 4 SFP Port 2 Link Activity LED Off A link has not been established Solid green Valid Ethernet link Flashing green Passing traffic flashing frequency indicates traffic inten...

Page 41: ...n Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an applicatio...

Page 42: ...server from the rack Extending the server from the rack 3 Disconnect the cabling and remove the server from the rack For more information see the documentation that ships with the rack mounting optio...

Page 43: ...he display to fully extend it and then rotate the display to view the LEDs Removing a hot plug SAS or SATA drive Procedure 1 Determine the status of the drive from the drive LED definitions SAS SATA d...

Page 44: ...e the drive from the backplane and slide the drive out of the drive bay Removing the access panel WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal syst...

Page 45: ...tch 5 Open the locking latch The access panel slides back releasing it from the chassis 6 Lift and remove the access panel Turn the access panel over to locate the server label This label provides con...

Page 46: ...re removing or installing the PCIe riser cage Procedure 1 Install the primary PCIe riser cage CAUTION To avoid damaging the connectors always install the air baffle into the server before installing t...

Page 47: ...all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following Extend the server from the rack Extending the server from the rack...

Page 48: ...ling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is ope...

Page 49: ...oper airflow and improper cooling that can lead to thermal damage 5 Remove the primary PCIe riser cage Removing a PCIe riser cage 6 If installed remove the butterfly riser cage Removing a PCIe riser c...

Page 50: ...cage Procedure 1 Power down the server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following Extend the server fr...

Page 51: ...cage 2 Install the access panel Installing the access panel 3 Install the server into the rack Installing the server into the rack 4 Connect each power cord to the server 5 Connect each power cord to...

Page 52: ...ve the server from the rack Removing the server from the rack 4 Remove the access panel Removing the access panel CAUTION Do not operate the server for long periods with the access panel open or remov...

Page 53: ...g the server into the rack 6 Connect each power cord to the server 7 Connect each power cord to the power source 8 Power up the server Removing the processor mezzanine tray Procedure 1 Power down the...

Page 54: ...performance kit Procedure 1 Power down the server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following Extend t...

Page 55: ...6 If installed remove the butterfly riser cage Removing a PCIe riser cage 7 Remove the air baffle Removing the air baffle 8 Remove the CPU Mezzanine UPI performance kit Operations 55...

Page 56: ...o Repair 4 Hour 24x7 Next Business Day Proactive Care Help prevent service incidents and get you to technical experts when there is one 6 Hour Call to Repair 4 Hour 24x7 Next Business Day Startup and...

Page 57: ...remote console feature If iLO is not licensed visit http www hpe com info ilo The iLO management port is connected to a secure network b Using a browser navigate to the iLO web interface and then log...

Page 58: ...rives connected to this controller configure the drives using UEFI System Utilities F9 If the drives are not configured the OS will not detect the drives during installation For more information see t...

Page 59: ...s installed update the drivers 10 Register the server http www hpe com info register Operational requirements Space and airflow requirements To allow for servicing and adequate airflow observe the fol...

Page 60: ...damage to the equipment when installing third party options Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowab...

Page 61: ...d 27 A WARNING When installing a DC power supply the ground wire must be connected before the positive or negative leads WARNING Remove power from the power supply before performing any installation s...

Page 62: ...rsonal injury from hot surfaces allow the drives and the internal system components to cool before touching them WARNING To reduce the risk of personal injury electric shock or damage to the equipment...

Page 63: ...rver in a telco rack be sure that the rack frame is adequately secured at the top and bottom to the building structure Electrostatic discharge Be aware of the precautions you must follow when setting...

Page 64: ...ails when installing the server in the rack Procedure 1 Install the server and cable management arm into the rack For more information see the installation instructions that ship with the rack 2 Conne...

Page 65: ...Advisor on the Hewlett Packard Enterprise website http www hpe com info poweradvisor online 1 1 Redundancy In a two power supply configuration the server will continue to operate if one power supply f...

Page 66: ...ploying an operating system Before installing an operating system observe the following Be sure to read the HPE UEFI requirements for ProLiant servers on the Hewlett Packard Enterprise website If UEFI...

Page 67: ...lowing Extend the server from the rack Extending the server from the rack Remove the server from the rack Removing the server from the rack 4 Remove the access panel Removing the access panel CAUTION...

Page 68: ...install the SID power switch module Secure the module using the existing screw CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped 12...

Page 69: ...the fan cage 18 Install the access panel Installing the access panel 19 Install the server into the rack Installing the server into the rack 20 Connect each power cord to the server 21 Connect each p...

Page 70: ...server in this manner results in improper airflow and improper cooling that can lead to thermal damage 5 Remove the primary PCIe riser cage Removing a PCIe riser cage 6 If installed remove the butter...

Page 71: ...ect the power cable to the drive backplane power connector 15 Route and connect the data cables depending on the server configuration For more information see Cabling CAUTION When routing cables alway...

Page 72: ...rack 24 Connect each power cord to the server 25 Connect each power cord to the power source 26 Power up the server Installing an eight bay NVMe SSD drive cage The eight bay NVMe SSD drive cage can be...

Page 73: ...6 If installed remove the butterfly riser cage Removing a PCIe riser cage 7 Remove the air baffle Removing the air baffle 8 If installed do one of the following Remove the processor mezzanine tray Rem...

Page 74: ...processor mezzanine tray Install the CPU Mezzanine UPI performance kit Installing the CPU Mezzanine UPI performance kit 19 Install the air baffle Installing the air baffle CAUTION To avoid damaging t...

Page 75: ...move the server from the rack Removing the server from the rack 4 Remove the access panel Removing the access panel CAUTION Do not operate the server for long periods with the access panel open or rem...

Page 76: ...r connector 15 Route and connect the data cables depending on the server configuration CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or cri...

Page 77: ...the server Installing a universal media bay The universal media bay can only be installed in drive box 4 For more information see Front panel components Prerequisites Before you perform this procedur...

Page 78: ...the CPU Mezzanine UPI performance kit 9 Remove the fan cage Removing the fan cage 10 Remove the fan cage holders Removing the fan cage holders 11 Remove the drive bay blank from box 1 12 If drive bla...

Page 79: ...CPU Mezzanine UPI performance kit Installing the CPU Mezzanine UPI performance kit 19 Install the air baffle Installing the air baffle CAUTION To avoid damaging the connectors always install the air b...

Page 80: ...ack 4 Remove the access panel Removing the access panel CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper...

Page 81: ...12 If installed in the server remove the universal media bay 13 Remove the optical disk drive tray from the universal media bay Hardware options installation 81...

Page 82: ...14 Remove the SFF drive blank from the universal media bay 15 Install the grommets onto the underside of the drive cage Hardware options installation 82...

Page 83: ...l media bay 17 Route the cables through the opening and then install the universal media bay CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched...

Page 84: ...CPU Mezzanine UPI performance kit Installing the CPU Mezzanine UPI performance kit 23 Install the air baffle Installing the air baffle CAUTION To avoid damaging the connectors always install the air b...

Page 85: ...prevent improper cooling and thermal damage do not operate the server unless all device bays are populated with either a component or a blank Procedure 1 Remove the drive blank 2 Prepare the drive 3...

Page 86: ...e the following population guidelines Install a minimum of four NVMe drives in the eight bay NVMe drive cage Two drive configurations are supported in the following drive cages Six bay HDD two bay NVM...

Page 87: ...the server from the rack Remove the server from the rack Removing the server from the rack 4 Remove the access panel Removing the access panel CAUTION Do not operate the server for long periods with...

Page 88: ...lowing items available The components included with the hardware option kit A T 10 Torx screwdriver might be needed to unlock the access panel A primary riser PCIe riser cage with a 4 port NVMe riser...

Page 89: ...stalled be sure to remove the riser card from the existing primary PCIe riser cage and replace it with a 4 port NVMe riser card 6 If installed remove the butterfly riser cage Removing a PCIe riser cag...

Page 90: ...ion see Cabling 18 Install the air baffle Installing the air baffle CAUTION To avoid damaging the connectors always install the air baffle into the server before installing the riser cages 19 Install...

Page 91: ...server 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following Extend the server from the rack Extending the serve...

Page 92: ...ve the tertiary slot blank 6 Install the riser cage CAUTION To avoid damaging the connectors always install the air baffle into the server before installing the riser cages Hardware options installati...

Page 93: ...four x8 two x16 and two x8 Slimline NVMe connections Seven slot riser board with four x8 and three x16 connections Four port riser board with four x8 Slimline NVMe connections Butterfly PCIe riser cag...

Page 94: ...ending the server from the rack Remove the server from the rack Removing the server from the rack 4 Remove the access panel Removing the access panel CAUTION Do not operate the server for long periods...

Page 95: ...ifferent 10 Install the riser cage Installing the primary PCIe riser cage 11 Install the access panel Installing the access panel 12 Install the server into the rack Installing the server into the rac...

Page 96: ...r cord from the server 3 Do one of the following Extend the server from the rack Extending the server from the rack Remove the server from the rack Removing the server from the rack 4 Remove the acces...

Page 97: ...expansion slot covers to prevent improper cooling 7 Install the riser board Secondary riser Tertiary riser 8 If removed install the tertiary riser cage slot blanks 9 Install the riser cage Installing...

Page 98: ...lots 15 16 3 Slots 1 2 3 4 Slots 2 3 4 2 NVMe J3 8 NVMe 4 Slots 8 9 10 11 Slots 9 10 11 2 NVMe J4 To locate the J3 and J4 ports see 6 slot riser board For example PCIe slot 8 is operational when The 7...

Page 99: ...Seven slot riser in the primary or secondary riser cage The seven slot riser is not supported in the tertiary riser cage Slot description Primary riser form factor Secondary riser form factor PCIe3 x...

Page 100: ...st have an expansion slot blank or an expansion board installed Prerequisites Before you perform this procedure make sure that you have the following items available The components included with the h...

Page 101: ...ion that ships with the expansion board 10 Install the access panel Installing the access panel 11 Install the server into the rack Installing the server into the rack 12 Connect each power cord to th...

Page 102: ...Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION To prevent improper cooling or thermal damage the server PCI slots must have an expansion slot...

Page 103: ...slot blanks from the required slots The primary PCIe riser cage is shown 7 Thread the adapter end of the auxiliary card cables through one of the retention clips provided with the installation kit 8...

Page 104: ...oid damaging the connector pins do not use excessive force when connecting the cables 9 Install the retention clip 10 Thread the auxiliary cables through the second retention clip 11 Connect the auxil...

Page 105: ...13 Install the adapter and auxiliary cards into supported slots Two processor configuration Hardware options installation 105...

Page 106: ...Four processor configuration Hardware options installation 106...

Page 107: ...mware for the controllers and the expander card To download the latest firmware see the Hewlett Packard Enterprise website http www hpe com support hpesc WARNING To reduce the risk of personal injury...

Page 108: ...t 5 primary riser cage or slot 15 butterfly riser cage The primary PCIe riser cage is shown 7 Using the labels on each cable connect the cables to the SAS expander 8 Install the 12G SAS expander card...

Page 109: ...card in the primary riser cage 12 Install the access panel Installing the access panel 13 Install the server into the rack Installing the server into the rack 14 Connect each power cord to the server...

Page 110: ...T 10 Torx screwdriver might be needed to unlock the access panel One cable kit supports up to three GPU cards Install a second GPU cable kit if installing more than three GPU cards in the server Proce...

Page 111: ...the GPU card into the riser cage 8 Connect the GPU power cables to the riser board and loop the excess cable 9 Tuck the looped cables between the GPU cards and the riser cage Hardware options install...

Page 112: ...To reduce the risk of personal injury electric shock or damage to the equipment remove power from the server by removing the power cord The front panel Power On Standby button does not shut off system...

Page 113: ...erver 4 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 5 Do one of the following Extend the server from the rack Extending the server...

Page 114: ...riser cage 8 Select any available PCIe expansion slot that is x8 physical size and x4 electrical 9 Remove the expansion slot blank from the riser cage The primary PCIe riser cage is shown 10 Install...

Page 115: ...iver Procedure 1 Observe the following alerts WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION A...

Page 116: ...cage Removing a PCIe riser cage 7 Remove the expansion slot blank from the riser cage The primary PCIe riser cage is shown 8 Install the DSC 25 card 9 Install the riser cage 10 Install the access pan...

Page 117: ...e power cord The front panel Power On Standby button does not shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION To prevent...

Page 118: ...power cord from the server 4 Do one of the following Extend the server from the rack Extending the server from the rack Remove the server from the rack Removing the server from the rack 5 Remove the...

Page 119: ...lots 6 and 16 Install SAS expander cards into slot 5 of the primary riser cage and into slot 15 of the butterfly riser cage HPE Smart Array MR series controllers 24 drive configuration Install the con...

Page 120: ...d to the energy pack connector 1 Your server might appear different To locate these connectors see System board components and Riser board components 11 Install the riser cage 12 Route and connect the...

Page 121: ...on the Hewlett Packard Enterprise website http www hpe com info smartstorage docs Installing a FlexibleLOM adapter Prerequisites Before you perform this procedure make sure that you have the following...

Page 122: ...er airflow and improper cooling that can lead to thermal damage 5 Remove the primary PCIe riser cage Removing a PCIe riser cage 6 Install the FlexibleLOM adapter 7 Install the primary PCIe riser cage...

Page 123: ...server products containing first generation Intel Xeon Scalable processors may not be upgraded to second generation Intel Xeon Scalable processors at this time For more information see the product Qu...

Page 124: ...server from the rack 5 Remove the access panel Removing the access panel CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner re...

Page 125: ...each heatsink nuts in the order indicated on the heatsink label 1 2 3 4 until it no longer turns 11 Install the processor mezzanine tray Installing a processor mezzanine tray 12 Install the air baffle...

Page 126: ...ch power cord from the server 3 Do one of the following Extend the server from the rack Extending the server from the rack Remove the server from the rack Removing the server from the rack 4 Remove th...

Page 127: ...Power up the server Memory options IMPORTANT This server does not support mixing LRDIMMs and RDIMMs Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initializa...

Page 128: ...wer cord from the power source b Disconnect each power cord from the server 3 Do one of the following Extend the server from the rack Extending the server from the rack Remove the server from the rack...

Page 129: ...em Utilities If a DIMM failure has occurred see Systems Insight Display combined LED descriptions Intel Optane persistent memory 100 series for HPE Intel Optane persistent memory 100 series for HPE of...

Page 130: ...Packard Enterprise website https www hpe com support persistentmemoryQS HPE DDR4 Standard Memory RDIMMs or LRDIMMs the number will vary based on your chosen configuration Supported firmware and drive...

Page 131: ...mory modules are keyed for proper alignment Align notches on the DIMM or persistent memory module with the corresponding notches in the slot before installing the component Do not force the DIMM or pe...

Page 132: ...ver into the rack 15 If removed reconnect all power cables 16 Power up the server 17 Configure the server for Intel Optane persistent memory for HPE Configuring the server for Intel Optane persistent...

Page 133: ...erver from the rack Extending the server from the rack Remove the server from the rack Removing the server from the rack 4 Remove the access panel Removing the access panel CAUTION Do not operate the...

Page 134: ...ower up the server HPE Smart Storage Battery The HPE Smart Storage Battery supports the following devices HPE Smart Array SR controllers HPE Smart Array MR controllers A single 96 W battery can suppor...

Page 135: ...k Removing the server from the rack 4 Remove the access panel Removing the access panel CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in...

Page 136: ...cessor mezzanine tray connect the energy pack cable to connector 2 blue IMPORTANT To enable SmartCache or CacheCade in a P class type p Smart Array controller you must Connect the controller backup po...

Page 137: ...riser cage 15 Install the access panel Installing the access panel 16 Install the server into the rack Installing the server into the rack 17 Connect each power cord to the server 18 Connect each pow...

Page 138: ...er is configured for 2 2 power redundancy To review or update this setting in UEFI System Utilities see Setting the server power supply requirements Population rules The server supports installation o...

Page 139: ...ame part number and label color The system becomes unstable and may shut down when it detects mismatched power supplies CAUTION To prevent improper cooling and thermal damage do not operate the server...

Page 140: ...or redundancy connect power supplies 1 and 2 to separate AC power circuits Four power supply configuration For redundancy connect power supplies 1 and 2 to power circuit A and then connect power suppl...

Page 141: ...latform Module 2 0 guidelines CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access Hewlett Packard Enterprise SPECIAL...

Page 142: ...of personal injury electric shock or damage to the equipment remove power from the server For rack and tower servers remove the power cord For server blades and compute modules remove the server blad...

Page 143: ...including keys will be erased CAUTION The TPM is keyed to install only in the orientation shown Any attempt to install the TPM in a different orientation might result in damage to the TPM or system b...

Page 144: ...ower On Standby button Enabling the Trusted Platform Module When enabling the Trusted Platform module observe the following guidelines By default the Trusted Platform Module is enabled as TPM 2 0 when...

Page 145: ...f the following actions were performed the server reboots a second time without user input During this reboot the TPM setting becomes effective Changing from TPM 1 2 and TPM 2 0 Changing TPM bus from...

Page 146: ...s generated during BitLocker setup and can be saved and printed after BitLocker is enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter R...

Page 147: ...hassis A maximum of four cables can be routed to the riser cages Cable matrix Use the following tables to find cabling information and part numbers SAS SATA kits Option kit Cable part number From To P...

Page 148: ...tiary riser cage controller ports 1 and 2 P00509 0017 Drive backplane drive box 2 Tertiary riser cage controller ports 3 and 4 P00511 0017 Drive backplane drive box 3 Tertiary riser cage controller po...

Page 149: ...in servers with the following riser configurations 6 slot primary 6 slot primary 8 slot butterfly 6 slot primary 9 slot butterfly 7 slot primary 8 slot butterfly 4 port slimline primary 8 slot butter...

Page 150: ...ser 870479 0013 Drive box 4 2SFF Premium drive cage Primary 6 slot riser 4 3 870508 0012 Drive box 2 8 NVMe drive cage Primary 6 slot riser 870479 0013 2 4 869957 0011 Drive box 4 2SFF Premium drive c...

Page 151: ...t riser 6 3 869957 0011 Drive box 2 8SFF 6 2 Premium drive cage Primary 6 slot riser 870479 0013 Drive box 3 8SFF 6 2 Premium drive cage Primary 6 slot riser Drive box 4 2SFF Premium drive cage Butter...

Page 152: ...er spare cables use the following kits and spare part numbers 1 NVMe cable kit 877983 001 2 NVMe cable kit 881703 001 3 USB 3 0 Ext 600mm SASPWR BP cable kit 881699 001 Partial configuration see 6 dri...

Page 153: ...ve box 4 2SFF Premium drive cage Primary 6 slot riser To order spare cables use the following kits and spare part numbers 1 NVMe cable kit 877983 001 2 NVMe cable kit 881703 001 3 USB 3 0 Ext 600mm SA...

Page 154: ...box 1 8SFF 6 2 Premium drive cage Drive box 2 8SFF 6 2 Premium drive cage Butterfly 6 slot riser 870479 0013 Butterfly 6 slot riser To order spare cables use the following kits and spare part numbers...

Page 155: ...y 4 port riser 869957 0011 Drive box 4 2SFF Premium drive cage Butterfly 6 slot riser 18 3 870508 0012 Drive box 1 8SFF 6 2 Premium drive cage Butterfly 6 slot riser 870479 0013 Drive box 2 8 NVMe dri...

Page 156: ...able kit 881703 001 3 USB 3 0 Ext 600mm SASPWR BP cable kit 881699 001 Partial configuration see 20 drive configuration Server riser configuration Primary riser cage 4 port slimline riser installed Bu...

Page 157: ...2 NVMe cable kit 881703 001 3 USB 3 0 Ext 600mm SASPWR BP cable kit 881699 001 More information NVMe SSD drive cage cabling Universal media bay cabling With optional optical disk drive With optional...

Page 158: ...route cables flat against the server walls and separate the cables as they enter the primary riser cage Bundled cables can be pinched or damaged when installing the fan cage or primary riser cage The...

Page 159: ...oute cables flat against the server walls and separate the cables as they enter the primary riser cage Bundled cables can be pinched or damaged when installing the fan cage or primary riser cage The f...

Page 160: ...flat against the server walls and separate the cables as they enter the primary riser cage Bundled cables can be pinched or damaged when installing the fan cage or primary riser cage The following im...

Page 161: ...Drive box 1 to butterfly riser cage Drive box 2 to primary riser cage 4 drive configuration Cabling 161...

Page 162: ...Drive box 2 to primary and butterfly riser cages 6 drives or fewer configuration Drive box 2 to primary and butterfly riser cages 8 drive configuration Cabling 162...

Page 163: ...Drive box 2 to 4 port mezzanine card Drive box 3 to primary 4 port riser Cabling 163...

Page 164: ...on 16 drive configuration plus the following Drive box 1 six bay HDD two bay NVMe Premium drive cage connected to the 6 slot riser installed in the butterfly riser cage Drive box 4 universal media bay...

Page 165: ...and separate the cables as they enter the primary riser cage Bundled cables can be pinched or damaged when installing the fan cage or primary riser cage The following images define supported cable ro...

Page 166: ...NVMe drives cabled to the primary riser cage SAS SATA drives cabled to the primary riser cage Drive box 3 or 6 NVMe drives cabled to the primary riser cage SAS SATA drives cabled to the primary riser...

Page 167: ...be pinched or damaged when installing the fan cage or primary riser cage The following images define supported cable routing pathways between the two bay SFF premium drive cage backplane and the riser...

Page 168: ...talling the fan cage or primary riser cage 24 drive configuration Cables from the lower drive box backplanes boxes 4 6 are routed to the SAS expander card installed in the primary riser cage 48 drive...

Page 169: ...dled cables can be pinched or damaged when installing the fan cage or primary riser cage Controller backup power cable Using the shorter of the two cables provided connect the controller backup power...

Page 170: ...pper drive box backplanes boxes 1 3 are routed to the controller installed in the butterfly riser cage HPE Smart Storage Battery cabling Cable Description Processor mezzanine tray energy pack cable1 B...

Page 171: ...2 This energy pack provides backup power to the NVDIMMs processors 1 and 2 and the controllers installed on the system board NOTE This server supports only the HPE Smart Storage Battery Cabling 171...

Page 172: ...ffline UEFI System Utilities Offline HPE MR Storage Administrator Online StorCLI Online Active Health System Viewer Active Health System Viewer AHSV is an online tool used to read diagnose and resolve...

Page 173: ...d logging of Active Health System data When the Active Health System Log is full new data overwrites the oldest data in the log It takes less than 5 minutes to download the Active Health System Log an...

Page 174: ...cense is required for using the following features Group virtual media Group power control Group power capping Group configuration and Group firmware update For more information about iLO Federation s...

Page 175: ...with HPE Server Management video RESTful Interface Tool The RESTful Interface Tool iLOREST is a scripting tool that allows you to automate HPE server management tasks It provides a set of simplified...

Page 176: ...re information see Performing Maintenance in the Intelligent Provisioning user guide and online help After the server is running you can update the firmware to install additional components You can al...

Page 177: ...help ensure protection detection and recovery from advanced cyber attacks For more information see the HPE Gen10 and Gen10 Plus Security Reference Guide at https www hpe com info server security refer...

Page 178: ...Boot from URL Fibre Channel FCoE Scan Policy NOTE The boot mode you use must match the operating system installation If not changing the boot mode can impact the ability of the server to boot to the i...

Page 179: ...rise website https www hpe com info redfish Using the secboot command in the Embedded UEFI Shell to display Secure Boot databases keys and security reports Launching the Embedded UEFI Shell Use the Em...

Page 180: ...PE SSA executables and install them You can run HPE SSA online after launching the host operating system For more information see HPE SSA online help HPE MR Storage Administrator HPE MR Storage Admini...

Page 181: ...started and using HPE InfoSight for servers go to https www hpe com info infosight servers docs StorCLI The Storage Command Line Interface StorCLI tool is the command line management software designe...

Page 182: ...vides Smart Update system maintenance tools that systematically update HPE ProLiant HPE BladeSystem HPE Synergy and HPE Apollo servers and infrastructure SPP can be used in an online mode on a server...

Page 183: ...then reboots the servers iLO 5 with integrated Smart Update Gen10 or later servers only Performs iLO Repository based updates by downloading the components from iLO Repository when iLO Installation Qu...

Page 184: ...file 8 Flash the system ROM by entering fwupdate d BIOS f filename 9 Reboot the server A reboot is required after the firmware update in order for the updates to take effect and for hardware stabilit...

Page 185: ...eed through Hybrid IT by simplifying and enriching the on premise experience informed by public cloud qualities and attributes Operational Support Services enable you to choose the right service level...

Page 186: ...troubleshooting resources for your product see the Hewlett Packard Enterprise website NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and no...

Page 187: ...ssemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product Procedure 1 Power down the server 2 Remove all power a Disconnect...

Page 188: ...erse the removal procedure 8 Properly dispose of the old battery For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Repl...

Page 189: ...ype and number of options installed Maximum allowable altitude change rate is 457 m min 1500 ft min Non operating 9144 m 30 000 ft Maximum allowable altitude change rate is 457 m min 1500 ft min 1 All...

Page 190: ...53 ft to a maximum of 3050 m 10 000 ft 1 1 System performance may be reduced if operating in the extended ambient operating range or with a fan fault The approved hardware configurations for this syst...

Page 191: ...C 3 6 A at 240 VDC for China only Maximum rated input power 899 W at 100 VAC 867 W at 200 VAC 864 W at 240 VDC for China only BTUs per hour 3067 at 100 VAC 2958 at 200 VAC 2949 at 240 VAC for China on...

Page 192: ...put nominal input 2912 at 72 VDC input Power supply output Rated steady state power 800 W at 40 VDC to 72 VDC Maximum peak power 800 W at 40 VDC to 72 VDC Maximum peak power 800 W at 40 VDC to 72 VDC...

Page 193: ...of earthing of the DC system The DC system must be earthed elsewhere The DC supply source is to be located within the same premises as the equipment Switching or disconnecting devices must not be in t...

Page 194: ...f Connectivity Knowledge SPOCK Storage compatibility matrix https www hpe com storage spock Storage white papers and analyst reports https www hpe com storage whitepapers For additional websites see S...

Page 195: ...updates Some software products provide a mechanism for accessing software updates through the product interface Review your product documentation to identify the recommended software update method To...

Page 196: ...hpe com support ProLiantServers Warranties HPE Enterprise and Cloudline Servers https www hpe com support EnterpriseServers Warranties HPE Storage Products https www hpe com support Storage Warrantie...

Page 197: ...ur needs To help us improve the documentation use the Feedback button and icons located at the bottom of an opened document on the Hewlett Packard Enterprise Support Center portal https www hpe com su...