Presentation - Installation
H000002007-RDS User Manual
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Version 5.0.0 (2018-09-17)
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A.5.3
HOW DOES HEXAGON MANUFACTURING INTELLIGENCE USE
COLLECTED INFORMATION?
Collected information will be used by Hexagon Manufacturing Intelligence in different ways:
Firstly, all collected information will be used to tune the thresholds allowing the detection of potential failures
and losses of performances. Adjusted thresholds are regularly sent to the field.
If potential problems are detected, one of our affiliate or subsidiary (i.e. service centres) may contact your
company to help you avoiding a complete breakdown of your system. Hexagon Manufacturing Intelligence
will provide those companies only the information they need to deliver the service. They are required to
maintain the confidentiality of this information and are prohibited from using it for any other purpose.
Collected information is also used to propose you interesting news from Hexagon Manufacturing
Intelligence. These news are related to your system settings (Arm type, accessories mounted on the Arm,
operating system language...). News are never sent to a specific customer but to a group or all of them.
Statistic reports will be generated. They will be used by Hexagon Manufacturing Intelligence only to know
how our products are used. It could lead to improvements of existing products and design of new ones.
A.5.4
PRIVACY PROTECTION
Hexagon Manufacturing Intelligence is committed to protect your privacy. Hence, we are not collecting or
processing any personal data or information. This user information statement explains how Hexagon
Manufacturing Intelligence uses and protects the data and information we collect.
We may disclose collected information to affiliate partners (i.e. service centres) when we judge necessary
to inform you about a possible failure or the need of maintenance services on our behalf.
We do not rent, sell or otherwise disclose collected information with unaffiliated third parties.
Hexagon Manufacturing Intelligence has implemented reasonable physical, technical and administrative
security standards to protect collect information from loss, misuse, alteration or destruction.
Our service providers and agents are contractually bound to maintain the confidentiality of collected
information and may not use the information for any unauthorized purpose.
A.5.5
DEACTIVATION
By default, the possibility to collect the above-mentioned information is enabled. You are entitled and able
to disable this function at any time.
To disable this function and discontinue your participation as well as to enable, or to select participation at
a later stage, please refer to chapter D.4 SMART.
NOTICE
Disabling transmission of SMART data to Hexagon Manufacturing Intelligence is not advised. If you do
this, it will make difficult diagnosing potential problems with your equipment. This could increase machine
downtime.
A.5.6
FURTHER INFORMATION
Further information regarding the SMART system can be found in RDS Control Panel, in the SMART tab.