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Chapter

2

2 For More Information

The following chapter identifies the contact information for support on the 4U60 Storage Enclosure.

2.1

Points of Contact

For further assistance with an HGST product, contact HGST Data Center Solutions support. Please be prepared
to provide the following information: Serial Number (S/N), product name, model number, and a brief description
of the issue.

Email:

support@hgst.com

Website:

www.hgst.com/4U60

Customer Technical Support and Downloads:

support.hgst.com/4U60

For technical user documentation, from the bottom of the Customer Technical Support and Downloads
page, select the Resources tab.

10

2

For More Information

User Guide

2.1

Points of Contact

Summary of Contents for G460-J-12

Page 1: ...User Guide 4U60 Storage Enclosure G460 J 12 February 2017 1ET0171 Revision 1 7 Long Live Data www hgst com...

Page 2: ...s or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents 2017 HGST Inc All rights reserved HGST a Wester...

Page 3: ...y Compliance 11 3 1 3 Electromagnetic Compatibility Agency Requirements 12 Chapter 4 Safety 13 4 1 Optimizing Location 13 4 2 Safety Warnings and Cautions 13 4 3 Electrostatic Discharge 13 4 4 Rackmou...

Page 4: ...6 4 1 Cooling the Enclosure 20 6 5 Grounding the Enclosure 20 6 5 1 Electrostatic Discharge 20 Chapter 7 SCSI Enclosure Services 21 7 1 SCSI Enclosure Services 21 Chapter 8 Enclosure Capacity 22 8 1 Q...

Page 5: ...nsion Cables 37 10 8 Chassis 38 10 9 Rail Kit 38 Chapter 11 Operating the 4U60 Storage Enclosure 39 11 1 Before You Begin 39 11 2 Power On Off 39 11 3 Verifying the Drives 39 Chapter 12 Component and...

Page 6: ...sion 1 5 August 2016 Updated Linux upgrade instructions Added Windows upgrade instructions Removed 2 1 0 information Updated document design Revision 1 6 September 2016 Updated firmware upgrade inform...

Page 7: ...ide rail and cable management assembly 4U60 Storage Enclosure Up to 2 2U half width SAS Expander Canister JBOD application 12G version ESM 1 Drive Board Connects the power supplies with integrated fan...

Page 8: ...Temperature De rating 8 to 80 non condensing 8 to 80 non condensing Relative Humidity 30 per hour maximum 30 per hour maximum Relative Humidity Gradient 300m to 3 048m 984 ft to 10 000 ft 300m to 12...

Page 9: ...figured 1100mm x 424mm x 174 8mm 43 3in x 16 69in x 6 88in Required Rack Opening Dimensions Note The depth of 1100mm is required for the CMA to fit and function properly 4U Rack Units U 9 1 Document S...

Page 10: ...rt Please be prepared to provide the following information Serial Number S N product name model number and a brief description of the issue Email support hgst com Website www hgst com 4U60 Customer Te...

Page 11: ...this document The document applies to any product that bears the regulatory model and type names including marketing names other than those listed in this document 3 1 1 Restricted Access Location Th...

Page 12: ...table outlines how the 4U60 Storage Enclosure is being designed to comply with the Electromagnetic Compatibility agency requirements Table 4 Product Electromagnetic Compatibility Immunity Compliance...

Page 13: ...trical noise 4 2 Safety Warnings and Cautions To avoid personal injury or property damage before you begin installing the product read observe and adhere to all of the following safety instructions an...

Page 14: ...an environment compatible with the maximum ambient temperature Tma specified by the manufacturer Observe the maximum rated ambient temperature which is specified in the product documentation For safe...

Page 15: ...priate to the end users are described in the product documentation All other servicing should be referred to a HGST authorized service technician To avoid shock hazard turn off power to the unit by un...

Page 16: ...a commercial environment This equipment generates uses and can radiate radio frequency energy and if it is not installed and used in accordance with the instruction manual it may cause harmful interf...

Page 17: ...munications Cet appareil num rique respecte les limites bruits radio lectriques applicables aux appareils num riques de Classe A prescrites dans la norme sur le mat riel brouilleur Appareils Num rique...

Page 18: ...d They also provide effective airflow cooling for the devices and allow for easy access for routine maintenance For proper rack installation of the 4U60 Storage Enclosure please mount the enclosure ac...

Page 19: ...93 C0011 01 Celestica San Jose 1 5 meters C13 to C14 0096 0011 Well Shin Technology CO LTD The following table displays the list of SAS cables approved by HGST Table 7 Approved SAS Cables Quantity Len...

Page 20: ...he enclosure encounters low temperatures the system will reduce fan speed in an attempt to conserve power and not over cool the enclosure This algorithm is agnostic to effects of altitude and humidity...

Page 21: ...3 The management functions are performed with SCSI commands which are targeted at the Input Ouput controller s embedded SCSI Enclosure Processor SEP device The 4U60 Storage Enclosure SES command set...

Page 22: ...rastar 7K6000 4TB HUS726060AL5214 3 5in SAS 512e SE Ultrastar 7K6000 6TB HUS726060AL5210 3 5in SAS 512e ISE Ultrastar 7K6000 6TB HUS726060AL4214 3 5in SAS 4Kn SE Ultrastar 7K6000 6TB HUS726060AL4210 3...

Page 23: ...SDL TODKM 400G 5CA1 2 5in SAS ISE SanDisk Lightning Ascend Gen II 400GB SDLF1DAM 800G 1HA1 2 5in SATA SE SanDisk CloudSpeed Ultra Gen II 800GB 8 2 Enclosure Capacity The following section lists the c...

Page 24: ...done in increments of two Each row that is partially populated with drives HDD and or SSD must have the population of that row completed with blanks A combination of HDDs and SSDs are allowed but the...

Page 25: ...The following diagrams display the partially populated configurations for the first row of drives Figure 2 Partially Populated Configurations 25 8 Enclosure Capacity User Guide 8 3 Partial Population...

Page 26: ...wer Supply Power Supply 52 55 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 26 27 28 29 30 31 32 33 34 35 48 49 50 51 56 57 58 59 POWER SUPPLY 53 54 54 37 38 39 40 41 42 4...

Page 27: ...8 29 30 31 32 33 34 35 53 54 54 55 52 25 48 59 37 38 39 40 41 42 43 44 45 46 47 36 Power Supply Power Supply 51 56 50 57 58 49 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 2...

Page 28: ...populated with blanks The remainder of the enclosure preceding a populated row may remain empty Repeat the configuration for each following row 8 4 Drive On Off Power Control The 4U60 Storage Enclosu...

Page 29: ...ect The following rules for interconnecting or daisy chaining 4U60 Storage Enclosures must be followed for a the for proper functionality The maximum amount of 4U60 Storage Enclosures that can be conn...

Page 30: ...The following figure displays the proper connection for interconnecting multiple enclosures Figure 3 Daisy Chain 30 9 Host and Enclosure Interconnect User Guide 9 1 4U60 Storage Enclosure Interconnect...

Page 31: ...31 9 Host and Enclosure Interconnect User Guide 9 1 4U60 Storage Enclosure Interconnect...

Page 32: ...tains two redundant power supply units PSU Note The PSU is a hot swappable component Figure 4 Power Supply Unit 10 2 Enclosure Storage Module The 4U60 Storage Enclosure contains two Enclosure Storage...

Page 33: ...rage Enclosure contains 60 qualified drives If the enclosure is partially populated any row that contains drives must be completed with drive slot blanks Drive slot blanks look like a plastic version...

Page 34: ...ents Figure 6 Hard Disk Drive For a list of qualified hard drives see Qualified Storage on page 22 10 3 1 Drive Carrier The 4U60 Storage Enclosure contains 60 drive carriers 34 10 Customer Replaceable...

Page 35: ...ure 7 Drive Carrier 10 3 2 Drive Blank The 4U60 Storage Enclosure is designed to accept drive blanks to complete the population of drive rows and maintain proper airflow within the enclosure 35 10 Cus...

Page 36: ...omponents Figure 8 Drive Blank 10 4 Cable Management Assembly The 4U60 Storage Enclosure contains a cable management assembly CMA that includes an upper and lower arm 36 10 Customer Replaceable Units...

Page 37: ...ure contains an HD Mini SAS cable for each of the two ESMs Note It is highly recommended that you use the HD Mini SAS cables that have been approved for this particular enclosure For a list of approve...

Page 38: ...nt it is highly recommended that you remove and store the functioning components in a safe place Figure 10 Chassis 10 9 Rail Kit The 4U60 Storage Enclosure is installed into the rack using a rail kit...

Page 39: ...nect the power to the 4U60 Storage Enclosure it will come on and boot without any interaction from the user 11 2 Power On Off The 4U60 Storage Enclosure does not have an external power switch the encl...

Page 40: ...ified Off ESM is not being identified SAS Link Up Green SAS link has an active connection Off SAS link does not have an active connection Enclosure Locate Blinking Amber Enclosure is being identified...

Page 41: ...drive Off Drive is ready Status Red Drive has one or more faults Blinking Red 1Hz Drive has been rebuilt remapped Blinking Red 4Hz Drive has been identified Off Drive has no faults 12 2 SCSI Enclosur...

Page 42: ...gnetic 12 compatibility 12 agency 12 requirements 12 electrostatic 13 20 discharge 13 20 enclosure 22 23 29 capacity 22 23 connection 29 ESM 32 expansion 37 cable 37 F FCC 16 class a 16 notice 16 veri...

Page 43: ...orage 22 R rack 18 requirements 18 rackmount 14 system 14 rail kit 38 regulatory 11 16 statement 11 16 compliance 11 restricted 11 access 11 location 11 revision history 6 S safety 11 13 15 compliance...

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