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Warranty
Each hearing aid comes with a one-year manufacturer’s
warranty from the date of shipment to you. If at our
examination it is determined that the unit failed to work due
to parts, materials or workmanship, the hearing aid will be
repaired or replaced for free. This warranty does not cover
malfunctions due to unusual wear and tear, unauthorized
alteration or mistreatment of the device, such as physical
shock, damage from moisture or sweat, excessive wax build-
up, or tampering with the instrument, all of which void the
warranty. This warranty does not cover batteries, ear tubes
& tips, ear molds or accessories.
hi HealthInnovations
is the
only authorized service center for your warranty service.
Please contact Customer Service at 1-855-523-9355 to obtain
authorization to return the product, and a shipping label.
Cancellation and return information
To cancel your purchase, you must give or mail written
notice of cancellation to us. For complete details about
the refund policy, please see your Bill of Sale, visit
hiHealthInnovations.com
or contact Customer Service
toll-free at 1-855-523-9355, and press 2.
Service
Our mailing address is P.O. Box 356, Minneapolis, MN 55440.
Please do not mail to this address without contacting
Customer Service first at 1-855-523-9355, and press 2.
Warranty, return and service
