9.Question&Answer
13
12
1. What if the E-Scooter arrived missing accessory or broken part?
A: Please take a photo and send to Hiboy Support Team by sending email: support03@hiboy.com And Hiboy
Support Team will reply you soon and send correct accessory or part replacement.
2. Is that possible to replace some components for example the rear cover?
A: Yes, please take a photo and send to Hiboy Support Team by sending email: support03@hiboy.com And
Hiboy Support Team will reply you soon.
3. The front wheel makes loud noises or grinding sounds after installation. Why it make noise?
A:This is because the disc disc is not in the middle of the disc brake. Need to readjust. Specific methods can
be taken to consult us by email: support03@hiboy.com
10.Specifications
VE1 PRO
ltem
Unfolded (Length. x Width x Height)
Tire
16 inch
48.4*10.2*20.9 inch
48.94 lbs
16-50 Years old
31 Mile
15%
32-113 °F
-68-140 °F
IPX4
10Ah
350W
500W
50/60HZ
Dimensions
Weight
Net Weight
Recommended Age
Scooter
Max Range
Max Slope
Charge Temperature
Discharge Temperature
IP Rating
Voltage
Battery
Electric Scooter
Max. Charging Voltage
Capacity
Nominal Power
Max Power
Output Current
Output Power
Input Voltage
Motor
Charger
1
3
4
4
5
6
48V
2A
100-240V～ 50/60Hz
54.6V
User
Load
220 lbs
Max Speed
23 Mph
54.6V DC
Output Voltage
Charging Time
5-6 hours
2
