11
HE400se
12
HE400se
HIFIMAN Limited Warranty
Your HE400se is warranted for a period of one year beginning with the original
date of purchase. The dated sales or delivery receipt is your proof of purchase.
You may be required to provide proof of purchase as a condition of receiving
warranty service so please keep it handy.
If your product is under warranty and some malfunctions appear, please contact
HIFIMAN customer service or your authorized dealer. If necessary, and at the
discretion of HIFIMAN, the company will provide a warranty repair or replace-
ment of your product.
Caution: do not disassemble or modify the product in any way. Tampering with
or modifying your HIFIMAN product will void its warranty.
The Limited Warranty does not apply to :
1. Defective or discolored parts if the damages are caused by fluids, dirt,
missing keys, broken plastic parts or improper use.
2. Damage caused by misuse with another product.
3. Use of the product for other than its normal intended use, including,
without limitation, failure to use the product in accordance with the supplied
“Owner’s Guide”
4. Damage caused by accident, abuse, neglect or misuse.
5. If you do not have a valid dated receipt showing proof of purchase.
6. Damage caused by services/repairs or other modifications to the system
carried out by anyone other than HIFIMAN or an authorized HIFIMAN
distributor or dealer.
7. Damage caused by self-repair or if the unit has been disassembled or modified
in any way.
HIFIMAN greatly desires your satisfaction and will do everything reasonable
to achieve that. If you have any questions or concerns with your product,
simply contact your authorized dealer or HIFIMAN directly (if purchased
from us) and explain the issue in detail. Should a return be required, a
return authorization (RMA) number will be issued. Return shipping to
HIFIMAN or authorized service facility will be at the owner’s expense.
The warranty applies to the first purchaser and is not transferable. Should
you need warranty service please contact your authorized HIFIMAN dealer.
Or email us directly at customerservice@HIFIMAN.com
For any further information or questions, please contact your authorized
HIFIMAN dealer. Or email us directly at customerservice@HIFIMAN.com.
