11
TROUBLE SHOOTING
Problem
Possible Cause
Explanation
Battery not connected Connect the battery to the
electronics box.
Power switch is off
Turn the switch on. The power
switch is located on the control
panel.
Handset batteries flat Check the red LED in the centre
of the handset. Replace
batteries if required.
Navigator has a range of
50m,but the range can
also be affected by numerous
other factors.
Navigator is overload
or over temperature.
Navigator use 5 seconds to
adjust itself.
I can hear motors
working but trolley is
not moving.
Rear wheels may be
in freewheel mode.
Use the quick release
mechanism to take the rear
wheels off freewheel.
I find it difficult to
push my Navigator
Freewheel mode is
not engaged.
Use the quick release
mechanism to put the rear
wheels onto freewheel mode.
My Navigator
occasionally starts
without me pressing
a button
Strong interference
Navigator may sometimes react
to interference, however the
electronics will recognise this
and quickly stop Navigator.
I have lost my
Navigator handset
Please contact High Degree
Kaddy and we can arrange for a
replacement. There may be a
charge for this service.
The Navigator moves
in circles when
pressing the
forwards button
One wheel engaged,
one in freewheel
mode.
Ensure that both wheels are not
in freewheel position.
Navigator is not
responding to button
presses
You may be out or
range
